- Report: #1021945
Complaint Review: HigherOne
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| HigherOne 115 Munson Street
New Haven, Connecticut United States of America |
|
HigherOne My son used their online bill pay and the website debited his account but the paper check was never received by his landlady and now he is facing eviction and may not be able to complete this semester New Haven, Connecticut
*UPDATE Employee: Response from Higher One
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This report was posted on Ripoff Report on 03/01/2013 08:03 AM and is a permanent record located here: http://www.ripoffreport.com/r/HigherOne/New-Haven-Connecticut-06511/HigherOne-My-son-used-their-online-bill-pay-and-the-website-debited-his-account-but-the-p-1021945. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Response from Higher One
AUTHOR: Higher One - (United States of America)
SUBMITTED: Tuesday, March 12, 2013
I am a representative with Higher One and would like the opportunity to resolve this situation. We truly apologize for any inconvenience caused to you and your son. Please call us directly at Customer Care by dialing the number on the back of your sons card between 8am and 11pm EST (Monday-Friday).
Thank you, and again, we look forward to working towards a solution.
