- Report: #628945
Report - Rebuttal - Arbitrate
Complaint Review: Home Service USA Repair Management Corporation
Home Service USA Repair Management CorporationPO Box 8212 Lancaster, Pennsylvania United States of America
Home Service USA Repair Management Corporation Water Service Line Coverage from Home Service How About This One? Lancaster, Pennsylvania
*Consumer Comment: Actually BBB is rather non-committal...
*Consumer Comment: One of those too good to be true
*REBUTTAL Individual responds: Not ripped off
*Author of original report: Thank you emsy!
*Consumer Suggestion: Stop Automatic Rebilling with Credit Card
*Author of original report: Thank You!
*Consumer Comment: It seems it is legitimate.
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".... then "Repairing a broken line could cost you thousands of dollars, and in financial times like these, that's an expense no one should have to bear." So for $59.88 per year you can rest assured except in the following (small print) conditions:
"General exclusions: acts of God, thawing of frozen pipes, emergecy breakdown - to extrenal guttering, arising from disconnection to main water supply, due to pre-existing conditions, caused by faulty construction/improper maintenance, or from a controllable leak; swimming pool/decorative fixtures; faucets or hose bibs;repair of covered parts, equipment and/or systems due to reduction in performance created by normal wear and tear; emergency breakdown to property having remained unoccupied for more than 30 days..." (Are you away on vacation? If so kiss the service goodbye!)"...repairs when parts are obsolete; costs to correct or upgrade any part,...." And this list goes on. In short anything that happens is your fault and they will not cover any of the expenses. The advertising goes on to read that they provide a savings in money, lasts as long as you own your home (this is when they attach themselves to your credit card and you need to close the account down to get rid of them?), make your emergency a priority, both old and new construction is eligible (yet read the fine print - no matter what you do you are screwed out of their service and your money), and a risk free review (and I believe in Santa Clause and truth in advertising!). Sounds pretty fishy to me?
This report was posted on Ripoff Report on 08/04/2010 09:39 AM and is a permanent record located here: http://www.ripoffreport.com/r/Home-Service-USA-Repair-Management-Corporation/Lancaster-Pennsylvania-17604-9759/Home-Service-USA-Repair-Management-Corporation-Water-Service-Line-Coverage-from-Home-Servi-628945. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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