• Report: #665881

Complaint Review: HomeTenders of America

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  • Submitted: Sat, November 27, 2010
  • Updated: Mon, December 27, 2010

  • Reported By: Maryanne Delaney — United States of America
HomeTenders of America
5715 E. Campo Bello Drive Scottsdale, Arizona United States of America

HomeTenders of America Home Tenders of America, LLC. MANIPULATE AND LIE TO YOU Scottsdale, Arizona

*REBUTTAL Owner of company: ABSOLUTE GARBAGE, LIES, LIES, LIES, NO TRUTH, WHERE'S THE PROOF!

*UPDATE EX-employee responds: Under investigation by the FTC and AG in Phoenix! Crooks!

*General Comment: Beautiful!

*REBUTTAL Owner of company: Total Fabrication, This Never Happened, Author of this report..Never a Hometender

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Do not use this company.  One of the employees Tamara has even taken the time to write a horrible review for this company.  They came to the home we were caring for WITHOUT the prior verbal consent, a phone call or any type of advanced notice!  On the 3rd week of living in this home, my youngest daughter called me scared that someone had entered into the home.  It was Barbara Hamblem from Hometenders.  She told my daughter that she was their to do an inspection not to worry and to go back into my room.  Upon my arrival home, I was missing shell frames that I purchased from a store in the Biltmore and purses.  Naturally, I contacted their offices immediately!  They told me at the office that she wasn't in.  Later I would learn (from an employee that works at HomeTenders) that she told her to tell me she wasn't in.  I drove to the offices immediately thereafter and Barbara naturally denied any stealing.  She knows what she did and it's horrible!  The entire family is this way and as an employee told us, they are going down quickly and will soon be out of business.  All these people have horrible criminal records.  Currently, there is a "class action lawsuit".  After looking at these peoples criminal history, I'm disappointed I didn't check them out sooner.  We should have known better.  DO NOT USE THIS COMPANY!  The owners and their daughter are in this business to prey amongst people by  entering into their homes without their consent and stealing from them.  Do not use these types of businesses.  They are all the same.  

This report was posted on Ripoff Report on 11/27/2010 02:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/HomeTenders-of-America/Scottsdale-Arizona-85254/HomeTenders-of-America-Home-Tenders-of-America-LLC-MANIPULATE-AND-LIE-TO-YOU-Scottsdale-665881. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 2Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

ABSOLUTE GARBAGE, LIES, LIES, LIES, NO TRUTH, WHERE'S THE PROOF!

AUTHOR: Owners,Hometenders of America - (United States of America)

More garbage being spewed by psychotic people who have nothing better to do then to TRY and besmearch a reputable company by using the Internet to post their grafitti! They have not one shread of proof or evidence of anything they are saying as exampled in this pablem about Tamara. She is mortified to think someone is saying she has written something about our company. There is no such thing. Just these people trying to stir up something that doesn't exist. We have been contacted by other businesses that have fallen victim to their same modus operendi. When they are backed up against a wall because of their unethical behavior, they lash out with lies, mistruths and fabrications. No one is believing anything they have to say.

We have NEVER been sued. The only court dealings is when we were the Plaintiff and we prevailed in every single case including the one against these people. They owe us a great deal of money and have nothing to collect on. Typical.

Here is a real testimonial:

"Hometenders of America is the best run Company I have run across in a long time. They are curtious, caring, and very professional. I had a home that was on the market for over 6 months. They put a Hometender in it within a week and it looked beautiful. They saved me thousands of dollars every month in carrying costs. Cannot say enough good things about this company. Every Realtor should use them and not sit with a vacant property. No need for it. Curt J. Scottsdale, AZ

We have hundreds of testimonials from Realtors, Homeowners and Hometenders. Check us out for yourselves.

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#2 UPDATE EX-employee responds

Under investigation by the FTC and AG in Phoenix! Crooks!

AUTHOR: anonymous - (USA)

Watch out for these people! Lies and more Lies! Realtors and Homeowners beware! Do not trust this mother and daughter scam team!

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#3 General Comment

Beautiful!

AUTHOR: Adolph - (USA)

Of all the rebuttals Ive read on ROR through the years, this is the most lucid, well written rebuttal ever. IMHO it completely negates any negative

Impact the original post creates. This should stand as an example of a proper, effective response to anything like the negative original post.

.

Truthful or not, it rocks!

 

 

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#4 REBUTTAL Owner of company

Total Fabrication, This Never Happened, Author of this report..Never a Hometender

AUTHOR: Owners,Hometenders of America - (United States of America)

We were advised by our attorney not to stoop to the level of having to rebuke these unfounded allegations as they are such egregious lies, mis truths and misrepresentations of the facts. Unfortunately

in this world of the Internet, anyone can say anything, true or not and use bully tactics to get revenge. We cannot arbitrate or sue for liable as these people are hiding behind their anonymity, fake names and even the name of a deceased person. They are quoting Realtors that never posted anything. Every single one of these postings are written by one disgruntled family that had to be removed from our program for serious breeches of our contract and attempting to sabotage the sale of the home. We prevailed in court and were awarded all damages, attorney fees and they were forcibly removed from the process. They have now launched an all out smear campaign against our Company. They are very devious, and have criminal minds as they think they can use the Internet to besmirch, bully and destroy. They are on a personal witch hunt for several of our Employees thinking this will vindicate the fact that they were forcibly removed from our program.


We are very diligent in our vetting process and these people passed, however there is no screening for people that are  unstable and the Internet gives them a voice. Any savvy consumer can read between the lines and see that these all were written with hatred, with no class, and coming from an evil motivation from the same person as the verbiage and viciousness is the same. We know this to be true as of the time frame and of it's content. They have spewed the same horrific drivel to us personally. If any of it were factual, why wouldn't they have gone to the BBB where a real investigation would take place or reported to the proper authorities. Because they know none of it is true and thus are hiding their flagrant lies behind anonymity.


With reference to this particular report, firstly, it is authored by someone named Delaney. We have never had a Hometender by that name. It also states that one of our employees has written a "horrible review" for this company. Firstly, my employee is horrified that her name be besmirched this way, secondly, she NEVER has written anything (where is this report, we want proof of it's existance). She has been a loyal employee for years and has nothing negative to say as there is nothing to say. Secondly, Barbara Hamblen NEVEN inspects properties. This whole story is a fairy tail.

Lastly they are saying there is a "class action" lawsuit. Where is it? This shows how ignorant these people are. Don't they know information like that is public record.

Our business is flourishing, we have a beautiful new office in the Scottsdale Airpark have a full time staff of 7 (and just hired two more) and a support staff of 12 all who have been with us from the beginning. Our parent company has been around since 1984 and we have been in the Valley for four years. We have an A rating with the BBB, never a complaint. We have had over a thousand homes in our program since the inception with just as many testimonials, recommendations, positive comments and a huge success record. However things of that nature are never posted.


It takes our large staff to keep this business running like a well oiled machine. Otherwise it would be a disaster as many are finding out. As a matter of fact our business model is so successful that many are trying (in vain) to copy it. Beware of imitators!


While we are not perfect we strive to do the best we can with the highest integrity and best of intentions. We welcome anyone wanting to use our Company or becoming a Hometender to visit our offices, meet us in person and you will see who we are. How unfortunate it is that people like this are able to run a muck, tell vicious lies and have no consequences. What a world we live in now.



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