- Report: #1138606
Report - Rebuttal - Arbitrate
Complaint Review: Hydroderm
Hydroderm15260 Ventura Blvd. Sherman Oaks, California USA
Hydroderm They took 84.95 out of my checking for 1fl oz of the wrinkle serum, when I only ordered a trial sample.$4.97 was paid to them.They say that was for shipping,and $84.95 was for the bottle.I am on S.S and the money they took was grocery money. Sherman Oaks California
*Consumer Comment: Being on S.S. doesn't relieve you of the responsibility of reading/comprehending the Terms and Conditions of the offer.
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I am a senior living on Social Security. I said OK send me a trial sample of there wrinkle serum. $4.97 was taken from my checking account, which was fine,price of sample. Then $84.95 was taken out, which I did not ok, so I called them and said your company is a scam, and I want my money returned to my checking account.
I first talked to 1 person who said send it back and my money will be returned. So I called back and ask what am I suppose to return?? The trial sample,the $4.97 was for shipping and $84.95 was for the 1oz bottle of wrinkle serum. I am so upset as $84.95 was grocery money for this month.
This report was posted on Ripoff Report on 04/13/2014 10:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hydroderm/Sherman-Oaks-California-91403/Hydroderm-They-took-8495-out-of-my-checking-for-1fl-oz-of-the-wrinkle-serum-when-I-only-1138606. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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