• Report: #941754

Complaint Review: IMBuyGold

  • Submitted: Sat, September 15, 2012
  • Updated: Wed, September 19, 2012

  • Reported By: Johanna — Concord California United States of America
IMBuyGold
Internet United States of America

IMBuyGold lie excuses thievery untrusworthy failure unhonorable, Internet

*Author of original report: Resolved

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My order was confirmed 8/4/12. They told me my service would not be ready for hours, then days...etc. I finally demanded a refund and they said it would take 5-7 days. I waited, and my money was never refunded. So I contacted them again and they told me they had never set up a refund for me. I had to argue with them for at least 30 min. while they begged me to accept their service.

Then finally they said they would give me a refund. Of course I never go it, so I opened a dispute. Sadly since I had purchased a digital item, the disputed closed in the sellers favor. They said all I had to do was contact them and I would get my purchase. So I did and now they are just giving me excuses again and telling me my service isn't ready. So after 43 days they still will not give me what I paid for or a refund. All they want is your money. They don't care about customer service. DO NOT BUY FROM THEM!!!

This report was posted on Ripoff Report on 09/15/2012 04:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/IMBuyGold/internet/IMBuyGold-lie-excuses-thievery-untrusworthy-failure-unhonorable-Internet-941754. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Resolved

AUTHOR: MojoReviews - (United States of America)

I was finally able to work something out with the merchant. This report can now be marked as resolved.

Thanks!
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