- Report: #802345
Complaint Review: Joyce Van Lines
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| Joyce Van Lines 11 Robinson Lane
oxford, Connecticut United States of America |
|
Joyce Van Lines awful move experience oxford, Connecticut
*UPDATE EX-employee responds: Ex Joyce Van Lines Employee
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First of all they charged me double for my move. The fact that it was a hot day and the men took lot's of breaks doubled my move cost??? I think that is wrong. I supplied lots of food, water and a very a/c cooled home. I found the men hanging out in the basement many times.
5 pieces of furniture were broken badly. They do not want to pay for it- they had no problem billing me for insurance however!
3 pieces of furniture were also broken- but they did not bother to show me- they set it up damaged and hoped I would not notice. In one case they hide the broken chair in my basement. One is a toddlers room. They also said they hooked her dresser (which is 2 pieces) together- but it was not. They left it sitting dangerously- this could have killed my child had I not noticed it.
So far I have spent 4 months fighting with them both through my home owners insurance and credit card company.
This company is awful. Do not use them!
This report was posted on Ripoff Report on 11/28/2011 10:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/Joyce-Van-Lines/oxford-Connecticut-06478/Joyce-Van-Lines-awful-move-experience-oxford-Connecticut-802345. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE EX-employee responds
Ex Joyce Van Lines Employee
AUTHOR: bmw236 - (United States of America)
SUBMITTED: Saturday, August 18, 2012
I am not defending the movers that you had as i was not there, however I can assure from being one who was lifting the boxes and furniture that breaks are almost a must in the industry to prevent serious injury.
I am sorry again to hear about your experience, and i would assume that they have since done something to correct the issue!
Signed
Ex-Employee Joyce Van Lines
