- Report: #947836
Report - Rebuttal - Arbitrate
Complaint Review: Junction 26 Prestige Trade Centre
Junction 26 Prestige Trade Centre3 Amber Trading Centre Giltbrook, Nottingham, UK Nottingham, Select State/Province United States of America
Junction 26 Prestige Trade Centre Bob, Jay Refused to fix faulty vehicle or pay for repairs within 2 weeks of purchasing vehicle Nottingham, Other
*Consumer Comment: RIPP OFF J26 Prestige Cars
The RAC insurance they sold only covered up to GBP500 and the cost was GBP1300 so they had to cover the difference
After the repair they then refused to get back to me several times so I had to pay for the repair. When I went to see them to share that it is their legal obligation to repair, replace or refund they still refused to pay me the money back stating that then they would not make any money on the car. This practice is illegal in the United Kingdom and we are proceding with legal action to recoup our out of pocket expenses. Consumer direct also confirmed that it is their legal obligation to pay for the repair.
This was a terrible experience of a dealership that has no customer service or values, their own employees agreed that it was unacceptable
Please be aware when purchasing a car from Junction 26 prestige cars Nottingham, they are quick to take your money but will not provide any after sales service. They advertise heavily on autotrader so I also reported the matter to them which they will investigate with consumer direct.
This report was posted on Ripoff Report on 09/28/2012 07:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/Junction-26-Prestige-Trade-Centre/Nottingham-Select-StateProvince-/Junction-26-Prestige-Trade-Centre-Bob-Jay-Refused-to-fix-faulty-vehicle-or-pay-for-repai-947836. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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