We are not receiving the services that was promised in the contract provided by Just Dreams and are requesting a full refund from Just Dreams of $4245.00.
While on vacation in Hawaii, our first trip to the state, we ran across a company selling future vacations. My husband and I attended a 1.5 hour seminar and after much discussion we did decide to buy into the software license purchase, since we vacation 2 times a year. We purchased the service for $4245.00, which we though was a good deal for the product/service.
Since trying to use the service on several occasions i.e. St. Lucia, Orlando Florida, Myrtle Beach, SC and several cruise attempts it has been a nightmare. Customer service will not call you back even after 5 or 6 tries, you can't get services as outlined in the contract, and they continue to charge your credit card without permission, even if you tell them not to charge your credit card they still move forward charging (we have changed the number on our credit card and started ligation against the charges on our card) .
Since the start of December 2012 I have been in several conversations with Mike at the main office requesting a refund of $4245.00 for non services to the point of calling Just Dreams a scam and selling fraudulent services to consumers (Internet is full of proof). Mike has stated, yea big foot is real too. Mike also stated, write a letter to the po box and good luck getting your money back.
In the mean time, I have filed a complaint with the office of consumer protection and better business bureau of Hawaii as Hawaii is suppose to be a friendly state, fun for the whole family and after reading complaints on the internet about this company and the money Just Dreams is stealing from visiting consumers to have such a company in the united state is just beyond believe.
In my opinion, Hawaii needs to address such company scams that is giving Hawaii a US state a misrepresentation of such a beautiful place.
Also have an attorney reviewing the contract to find out if damages can be filed against Just Dreams. If anyone knows of a class action lawsuit please let me know as we would testify against Just Dreams and Mike to be able to coup our money.