KIA Motors America Bad Transmission and Horrible Customer Support Irvine, California

  I just purchased a 2013 Kia Rio from Bedford KIA Bedford Ohio. Manual Six Speed Transmission has a rotational low frequency vibration that is exceptionally annoying and happens at between 60 and 70 in sixth gear only? Customer support has been horrible, and my dealer acts as though I am bothering them  because the issue is not acceptable as far as I am concerned. I am being told that they have recieved no complaints in a multi state area around Ohio, yet the dealer reports that similar or otherwise"like" vehicles "all" exibit the same vibration, alleging that the vibration is"normal"? As far as I am concerned, the support that I have gotten from my selling dealer and KIA Corporate had been pathetic, condescending and infuriating. New cars shoud not have vibrations in one gear out of six at a specific speen range. This smells alot like a design flaw to me. In essence, I am disapointed in the car, and more so with my dealer and KIA. I absolutely regret my decision to purchase this car, and I have gotten zero support from either my dealer or KIA. Pathetic customer support. I would not recomend either my dealer or this 2013 KIA Rio at this point. No repair has been made and no replacement has been offered. I see no hope. I got completely screwed with this purchase. I dont believe KIA knows what is causing this, as evidenced by the fact that they have made absolutely no attempt to either fix the problem, or come up with any resolution. I am just completely upset and I have a sinking feeling that I am stuck with a vehicle that has a problem that the factory is unwilling or unable to correct. Years of payments for a car with a flaw. Unbelievable!

 Buyer Beware!!! KIA does not back up its product and I do not believe that either my dealer, KIA of Bedford Ohio, or KIA Motors America values me as a customer. I have concerns as to whether I can have any confidence in the 2013 KIA Rio or the warranty. From what I have seen, I have zero confidence in the car or the warranty, and the dealer has only one concern....Just sell baby! Im in a fight with a giant. But I refuse to accept the car as it is. This is unaceptable. So fight them I will and I hope that this will dissuade others from making the mistake I did. I bought a KIA. Big mistake!