• Report: #1100482

Complaint Review: Kleargear.com the story

  • Submitted: Mon, November 18, 2013
  • Updated: Mon, February 01, 2016

  • Reported By: Troll Hunter — California
Kleargear.com the story
Internet USA

Kleargear.com the story

*Consumer Comment: Frederick,

*Consumer Comment: Alleged Extortion The Wave of the Future?

*Consumer Comment: Troll Hunter,

*Author of original report: Consumer Fined For Negative Review Owned By Chenal Media Stolen Identies of Faux Executives Kleargear.com Ripoff

*Author of original report: Kleargear.com Parent Company Chenal Brands Appears To Have Stolen The Identities of Tom Riskin and Manuela Better?

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Editor’s Note:  We are pleased that consumers use Ripoff Report to voice their opinions and experiences on different consumer related topics on our website, however, please do not copy and paste other people’s content onto this website without first obtaining their permission.  When you do this, your content may be flagged for Copyright Infringement and we may have to editorially redact such information.  It’s best to explain the story in your own words and/or that you seek written permission to use the information you find.


What started as a basic investigation into Kleargear’s credentials quickly heated up when it was revealed Kleargear.com past, we reached out to Ripoff Report and asked them to enlighten us on KlearGear and Jen Palmer here is their reply:

Ripoffreport.com expresses sympathy, concern, and admiration for Jen Palmer in this situation. Jen stood up and told the world about her problems with customer service from Kleargear.com. That is a service to consumers everywhere. Ripoffreport.com condemns the practice of imposing penalties on consumers who use freedom of speech to warn other consumers.

This situation shows the importance of Ripoffreport.com’s uniform policy to not remove consumer complaints.  Jen Palmer faces tremendous pressure to silence herself by removing the Report. 

Ripoffreport.com will not remove consumer complaints. It was erroneously reported that it would cost Jen Palmer $2,000 to remove her Report about Kleargear.com, because there is no such option.  Ripoff Report does not remove complaints for money.

There is an option to post updates to the report at no charge to anyone. For example, if Kleargear.com reconsiders its decisions, Jen Palmer could post an update to tell other consumers how the situation was resolved. 

This information will remain posted on the internet so that smart consumers can get good information and make informed choices.  $2000 is the cost of Ripoff Report's VIP Arbitration Program - a program that removes only challenged statements of facts in a Report that are found to be to be false after presentation of evidence to an independent arbitrator.  Even in this instance, the report is not removed. Only challenged statements of fact that are found to be false by the arbitrator. Again, to be clear, Ripoff Report will not remove Reports for money and any information to the contrary is not accurate.

This kind of activity by KlearGear.com  is very troubling to Ripoff Report and it looking into the situation and to possibly help Jen Palmer.

If the reported facts are true, it seems very unlikely that the penalty clause imposed by Kleargear.com would be legally enforceable.  And, Kleargear.com could face serious penalties if a civil court found that Jen Palmer’s credit was damaged by inappropriate conduct. Ripoffreport.com is very interested in further developments in this situation.

Ripoff Report has spent millions in legal fees over the years. We have been sued more than 80 times to try and force Ripoff Report to remove reports, spending hundreds of thousands to not remove even one Report, .. there is no way Ripoff Report would take $2,000 or any amount of money to remove a Ripoff Report.  Period.

Even the TV News station left that part out about the $2,000 cost to remove Reports from their news story .. they know better. Jen Palmer just had the wrong information about our policy. 


This report was posted on Ripoff Report on 11/18/2013 09:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/Kleargearcom-the-story-/internet/Kleargearcom-the-story-1100482. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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#1 Consumer Comment


AUTHOR: Karl - ()

Opinions can sometimes become facts.

Example: If you type in 271454 at this site and scroll all the way down to the consumer comment that was posted on September 3, 2007 at Ripoff Report #271454 you can read the following:

Quote: "The Collapse of the U.S. economy is in its infancy. Get all of your money out of the stock market and cash in your retirement NOW!"- September 3, 2007

That was an opinion on September 3, 2007. One year later, in September of 2008, it became a fact. On September 29, 2008, the stock market crashed and the banking system and several large Wall Street corporations were on the verge of collapsing and had to be bailed-out by the American people with hundreds of billions of dollars in taxpayer's money from the TARP. You can 'Google' this- FRONTLINE: INSIDE THE MELTDOWN, and watch that documentary on the web for proof.

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#2 Consumer Comment

Alleged Extortion The Wave of the Future?

AUTHOR: Frederick - ()

One of the problems I see here is that if this apparently (in my opinion) extortionist "company" is permitted to get away with committing this possible crime against its unwitting customers, other perpetrators will see dollar signs and jump on to the band-wagon and do likewise.

I would suggest that victims contact the FBI first, file a report  (http://www.fbi.gov/contact-us/)  The FBI will only look at a possible criminal case if the damage is $10,000 or more per victim, and even then the FBI must take the issue to their DA who then decides whether to instigate formal criminal procedings, yet the alleged extortion per victim of this extant "company" falls short of the $10,000 "go" value so the FBI in most cases will suggest that the alleged crime is a civil matter. Thing is, the FBI compiles statistics and reports on *modes* of racketeering so it is always useful to send the FBI reports on such alleged activities.

This forces victims to file civil charges which must run through the courts and cost victims more than the alleged extortion dollar value. At the same time the alleged criminals are filing RICO predicate act lawsuits against its victims to abuse the legal system in to committing its alleged extortion for them. This prompts the need to create a Class Action lawsuit to stop the alleged extortion, recover fees, and punish or dismantle the "company" to make it stop.

How filthy. It leaves me wondering whether the individual running this "company" is associated with Scientology.

My opinions only, of course, and only my opinions.


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#3 Consumer Comment

Troll Hunter,

AUTHOR: Karl - ()

I believe that exposing your Ripoff Report on the worldwide web was a good idea. A Harvard Business Professor told his class of executives in late 2004 that exposure is a corporation's worst fear. You can type in 269041 at this site and scroll down to the consumer comment entitled "Blame it on a Lawyer" at Ripoff Report #269041 and read more of what the good professor said to his class of executives in late 2004.

Good luck to you, and make sure to expose your Ripoff Report all over the web at sites like Twitter, Tumblr, Instagram, and Facebook every day!

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#4 Author of original report

Consumer Fined For Negative Review Owned By Chenal Media Stolen Identies of Faux Executives Kleargear.com Ripoff

AUTHOR: Troll Hunter - ()


Tom Riskin of Inhaniel and listed as a Chenal Media investor is mentioned here:http://www.bizjournals.com/bizjournals/prnewswire/search?q=Tom+Chenal and had created a report profile here http://www.slated.com/people/13599/  The photo listed as Tom Rifkin has been stolen. According to Wikpedia is Professor Kurt Remele and is licensed CC-BY-SA-3.0, which means using it without attribution is illegal.

Megan Torcher another excecutive of Chenal Media and Chenal Brands is another identity created with a stolen photo. The photo of Megan Torcher is actually a picture of German business womam Manuela Better



On Friday, July 27, 2007, a U.S. federal trademark registration was filed for KLEAR GEAR by Havaco Direct, Inc., SAN ANTONIO 78230. The USPTO has given the KLEAR GEAR trademark serial  number of  77240446. By 2008 the federal status of this trademark was ABANDONED-FAILURE TO RESPOND.




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#5 Author of original report

Kleargear.com Parent Company Chenal Brands Appears To Have Stolen The Identities of Tom Riskin and Manuela Better?

AUTHOR: Troll Hunter - ()


If it looks bad, smells bad it probably is bad.

Tom Riskin is listed as an investor in KlearGears parent company Chenal Brands and profiled here slated.com/people/13599/  showing relationships to Chenal is Tom Riskin of Inhaniel  mentioned as detailed here bizjournals.com/bizjournals/prnewswire/search?q=Tom+Chenal  as a Chenal investor.

The picture being used of Tom Riskin actually belongs to a Wikipedia listed professor, Kurt Remele:

de.wikipedia.org/wiki/Kurt_Remele the photo of Kurt Remele is licensed CC-BY-SA-3.0, which means using it without attribution is illegal. The banker's photo is apparently copyrighted as well, though it's a bit less clear.

Megan Torcher another executive with Chenal Brands the parent company of KlearGear is also stolen.   It's a picture of  German businesswoman Manuela Better:


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