- Report: #1037524
Report - Rebuttal - Arbitrate
Complaint Review: Kohl's Department Store
Kohl's Department Store3410 Marron Rd Oceanside, California United States of America
Kohl's Department Store Customer Service Ripoff Oceanside, California
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On the next bill, we discovered that they did not actually credit our account. We went to the Customer Service Dept. in the Oceanside store, and they apparently cannot do anything about it and told us to call the corporate office. We showed the receipt, but were told to pay it anyway, just in case.
The local customer service are not allowed to do anything to fix the problem, the corporate customer service, WILL NOT check their records, or do anything about it!
Now we are out the cost of the blouse, a late fee + interest, and Kohl's is able to resell the blouse for 100% profit. I guess they won. Now there are two of us who will never shop at Kohl's again.
This report was posted on Ripoff Report on 03/24/2013 05:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/Kohls-Department-Store/Oceanside-California-92056/Kohls-Department-Store-Customer-Service-Ripoff-Oceanside-California-1037524. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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