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Report: #1177878

Complaint Review: Landmark Credit Repair - Tyler Texas

  • Submitted:
  • Updated:
  • Reported By: Lowell — Jay Oklahoma
  • Author Not Confirmed What's this?
  • Why?
  • Landmark Credit Repair 5200 Old Bullard Road Tyler, Texas USA

Landmark Credit Repair Misleading Evasive Unresponsive Condescending Ripoff Unprofessional Tyler Texas

*REBUTTAL Owner of company: Lowell Jay isn't even a client of ours.

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I paid Landmark Credit Repair Services over a thousand dollars, spread over a one year period to repair my credit score. They have removed only a few items resulting in almost no change in my credit score. After many phone calls in which they told me to give the process more time, nothing changed in my score. My requests to speak to the owner were ignored.

This company is very unprofessional, and I believe that they are taking advantage of desperate people in a bad economy. I finally stopped paying them. Landmark's ads say that you can speak directly to Bradley Young, the owner of the company but this is just marketing. In truth you cannot or at least I was not allowed to. I was told that I would receive a phone call from Bradley Young.

That call never came through on my phone and/or my answering service. This company is a ripoff! They avoided every question that I asked and would never give direct or complete answers. In the end Landmark Credit did nothing to help me and it appears, lied to me throughtout the process while taking my money!

This is the first and only time that I have agreed to an automatic monthly checking account withdrawal to take place to pay for a service. My hope is that I can save many others from falling prey to this company and their questionable business practices.

This report was posted on Ripoff Report on 09/19/2014 09:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/landmark-credit-repair/tyler-texas-75703/landmark-credit-repair-misleading-evasive-unresponsive-condescending-ripoff-unprofession-1177878. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Lowell Jay isn't even a client of ours.

AUTHOR: Bradley Young CEO - (USA)

POSTED: Friday, April 14, 2017

We searched our system for this client and he never has been a client. We have zero complaints with the BBB. We have a A+ rating. There isn't really a team verifing what people post on your site if they are real complaints or not. So its hard to verify these stories. Thats why I prefer the BBB as a source that really looks into what people post.

Thanks,

Bradley Young

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