- Report: #1041870
Report - Rebuttal - Arbitrate
Complaint Review: Leisure Products Laguna Bay Spas
Leisure Products Laguna Bay Spas1044 Fordtown RD Internet United States of America
Leisure Products Laguna Bay Spas Do not buy a spa from Leisure Products. LAguna Bay Spas, Internet
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When it got here it was delivered at night, but when I took the shrink wrap of the next morning there were 18 broken panels. I contacted Lagunas Nation Sales Manager Scotty Baker and was told to take pictures which I did, and emailed them to him. 13 broken panels and all four corners. He ordered them for me said it will be about a week. 2 months later still no panels, went ahead and moved the unit into the location for the tub, and the heater takes 3 and a half daysto go from 50 degrees to 100 degrees. They tell me that they will contact a repairman to come out and fix the tub.
2 months later no repairs done. Another repairman does come out on Monday tells me he will fix the tub on Friday. On Friday he leaves message that Laguna will not pay for the repairs. I call them again and no resolution. I tell them that I have been patient enough at 7 months and I want to have them refund my money. They all but tell me that the problems were all cused by me and basically tell me to pound sand. I will be in court today as I filed a small claims action against them as so many others have done.
DO NOT BUY FROM THESE RIP OFFS
This report was posted on Ripoff Report on 04/09/2013 09:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/Leisure-Products-Laguna-Bay-Spas/internet/Leisure-Products-Laguna-Bay-Spas-Do-not-buy-a-spa-from-Leisure-Products-LAguna-Bay-Spas-1041870. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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