Life Ionizers Doctors Health, Earth Trade, Health Stores Just Another Water Scam - Lie To You - Then Dump The Customer - Could Care Less Carlsbad, California

> ...although I don't know because of the 38 reports on the Better Business Bureau website...
> They also have over 500 complaints on the Better Business Bureau.

The original article comments 38 complaints from the BBB, and another consumer comment reports over 500. If you check the BBB page itself, they only total 24 complaints over the course of 3 years. Considering this complaint was filed less than 3 years ago - it's hard to take this bit with any credulity as it seems they prefer pulling numbers out of thin air. They currently hold an A rating with the BBB with 0 complaints within the last 12 months. 

> Salesman said oh you won't have any problems, you will love it, they look great we're putting these in multi-million dollar homes, great if you are building a house around them!!  Different story for an existing house! 

Understanding the aesthetics, hookups, and space required is your personal respnsibility. They offer dimensions, pictures, support and installation in various places on their website. 

> Their fine print clause buried deep in their website states you cannot return any items purchased, wholesale, discounted, sale or less than retail.  Then give me the option!!! 

Yes, because navigating ONE page by going to Support -> Warranty, and finding the section "Return Policy" is certainly buried deep... The 15% restocking fee and clause stating that wholesale or financed/leased units cannot be returned was pretty easily found and available on the sales order, and invoice. Do your research before you buy something.

Lastly - why don't we take this site itself into consideration? Anyone is allowed to create an account, and file a report, whether it is unfounded or not. And how does Ripoff Report help you alleviate the problem? Charge you, obviosuly, for a VIP arbitration fee or a "better reputation" guide which, surprise surprise, also costs money. Sounds like a massive money making cycle.

How about have some consumer awareness and common sense? Investing that much personal wealth into something should require a substantial amount of research, consideration, and preparation. So instead of next time making an uninformed purchase and then complaining about being a victim of your own buyer's remorse, you do a little research? 

I spent 3000$ on a system and return it untouched and they took 450$ for a restocking fee. They trick people by saying they provide a 100% satisfaction guarantee but if you return it were gonna charge you for being unsatisfied. Not only that, they want to take almost a month to return the funds to my credit card .I run a business myself and when a client wants a refund i issue it asap with out question . They have caused my unbelievable stress and grief just dealing with this company that sell cheap products from China and try to scam you by charging high prices. They also have over 500 complaints on the Better Business Bureau . As far as im concerned these people are thieves and theres no way they should be in business. Horrible horrible company.