- Report: #958485
Report - Rebuttal - Arbitrate
Complaint Review: Lifetime Fitness
Lifetime Fitness3825 Hard Road Internet United States of America
Lifetime Fitness We make you pay for life - the only thing we workout is your wallet, Internet
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As a previous employee I can tell you this place is all about money.
This gym is the most vindictive, money-grubbing company in the fitness industry.
The logic at the personal training department is "show me your credit card and I might help you use that machine". Money first: No money, no help.
95% of staff meeting content was all about who hit sales goals and who sold what product. Rarely were client health results discussed. Contracts are designed to hold customers in a red-tape limbo where leaving contracts is all but impossible; often requiring a certified letter or in-person visit to cancel memberships.
Employees are rewarded for sales only. Education is embellished on "biography boards".
This company hires UNCERTIFIED trainers (illegal) and allows them to train clients before they obtain their credentials. Again, it is all about getting that money!
Front line workers are told not to fraternize and managers are allowed to knock boots all day long without career ramifications. At one club, it was understood that a manager illegally ran payments at a higher commission percentage only to be demoted, and promoted again for sales! $$$$ first.
u n e t h i c a l managers are promoted for screwing the customers!
Workers are terminated at will. This company is a glorified pyramid scheme.
This report was posted on Ripoff Report on 10/22/2012 05:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/Lifetime-Fitness/internet/Lifetime-Fitness-We-make-you-pay-for-life-the-only-thing-we-workout-is-your-wallet-Int-958485. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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