MATILDA'S MOUSE ANTIQUES - Valley Center, San Diego, California BEWARE!! DO NOT PATRONIZE THIS BUSINESS!! Internet

  I took my 80 year old Mother in law, Pat, to Matilda's Mouse antique sale yesterday. While there Pat found a cute little flower arrangement in a brown pot with a price tag that read $22.00. Nothing else was written on the tag. A sales person took the flower arrangement to the front to hold for her. 

  Later, when we went to the counter to pay, I scanned the hold area for Pat's flower arrangement and didn't see it. After inquiring, the sales person brought over a plain little pot and said the flower arrangement wasn't included. This was not a vase with some flowers thrown in to show what could be done with it. This had been a full little flower arrangement with spanish moss, etc.

  Pat was upset and disappointed and wanted to pay more money to buy the flower arrangement, but the clerk said no. I felt so bad for my Mother in law, I vehimently protested such meanness and deception. I was told by the clerk that they do this all the time and they simply don't have time to mark the pieces that aren't included with each displayed item. 

 Luckily the item hadn't been wrapped yet or Pat would have gotten home with only a portion of what she thought she was paying for. She didn't buy the empty pot. This bait and switch tactic of displaying a product in one form and then stripping the item once behind the counter is just wrong. As the previous complaint stated, they often wrap the item before the customer sees what they have done. 

  Matilda is a cute dog and the property is beautiful, but that doesn't excuse fraudulent business practices or taking advantage of trusting people. Shame on you Matilda's Mouse Antiques!







    













    

Matilda's Mouse Antiques is a once monthly barn sale.  Customers line up an hour before opening to be one of the first to shop on our Friday morning opening. The barn is crazy with customers! In order to serve our customers, we approach them when their hands are full and ask them if they would like to have their items taken up front for them.  If they are not sure about their purchase, they tell us so and we do not take their items. If they are sure, we take them up front and place them on shelves with their name.  Because of the volume on Fridays we enter the items in the computer and wrap them and place them in bags, to help move the long check out lines faster. If a customer changes their mind on an item, they can tell us and we will remove it from their bag and invoice.

If a shopper is not happy about shopping in crowds and does not like our attempts to serve customers by being proactive to solve the long check out lines, they should come on Saturday or Sunday when the shop is much less crowded and customers items are not rung up and packaged as they are brought up to the counter.  We are only trying to be considerate of our customers time.