- Report: #966796
Report - Rebuttal - Arbitrate
Complaint Review: Massage Envy of SOUTHSIDE
Massage Envy of SOUTHSIDE4375 Southside Blvd. Suite 10 MM# 22461 Internet United States of America
Massage Envy of SOUTHSIDE Rip off my monthly payment Internet
Yesterday, they called me at 930pm and told me that I have a massage at the 9pm , and I didnt get their message until this morning and I called them back to see if I can rebook my appoitnment and use my pre-pay.. They said NO! and if I want a massage, they will charge me another $39 as a member fee since they used my prepay since I missed my appointment last night. I never get any reminder call the day before and they were saying that its only complimentary and they never do that to call customers..For 2 years of busines they cant even waived this incident for a good customer ---what a SHAME!!!!
As soon as Iget off my year memebrship I will never ever going to renew it and will tell all my friends and family not to get a massage or even do any business with this company.
This report was posted on Ripoff Report on 11/09/2012 07:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/Massage-Envy-of-SOUTHSIDE/internet/Massage-Envy-of-SOUTHSIDE-Rip-off-my-monthly-payment-Internet-966796. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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