• Report: #1056564

Complaint Review: Maureen Tara Nelson Private Matchmaking

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  • Submitted: Wed, June 05, 2013
  • Updated: Wed, June 05, 2013

  • Reported By: 12Butterflies — New York
Maureen Tara Nelson Private Matchmaking
Melville, New York USA

Maureen Tara Nelson Private Matchmaking Bait & Switch Melville New York

*REBUTTAL Owner of company: Jessica is from 2011

*REBUTTAL Owner of company: Response to this claim

*REBUTTAL Owner of company: Please read my response to this false accusation

*REBUTTAL Owner of company: Dear Jessica ? If this is your real name...

*REBUTTAL Owner of company: I took this girl on as a client to be nice and did everything I could to try to help her 3 years ago

*Consumer Comment: Disgusted also

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(Female late 20's)  I signed up a few years ago because I saw her ad and had she had been voted "Best of Long Island."  I think she is voted that because she is pretty much the only matchmaking service on LI.  Oh, and also because when you go to her mixers (which you have to pay extra for) she announces that if you put in your vote online, she will give a voucher for a free drink, so thats how she gets all her clients to vote for her.   Talk about buying votes.  Wow.

She assured me that she had well over 1,000 success stories and even showed me a huge binder full of attractive single men. All of the pictures were of the men outside, in their house, out to dinner, etc.  When she finally started matching me, all of the people she sent me had ONE picture, taken in her office with a VERY BRIEF description of them.  When I signed up, I told her I was not very picky, that I just wanted someone that was at least 5'9 (Im 5'9) and that I like to date within my race.  I was willing to date a man who was divorced, had children, was a little overweight etc.  So she sends me a guy who is not of my race and is 5'7.  Are you kidding me?  With all her thousands of clients, that's what she comes up with?  You would think rule #1 would be to stick with the person's must-haves, have-nots. 

She was so excited to sign me up ($800+ for 5 matches) because she said I would be so easily matched.  I did get sent one match about once a week.  I would say yes to a lot of them and then she would say "sorry he's not interested", "sorry he doesnt like your hair color" (!!!that one was the best LOL) or "well they are new and havent completed the background check yet"  Why would you send me a match that isnt ready to be matched?  Or match me with a guy who doesnt want to date someone with my hair color???  She would never re-match me once his background check was complete.  I would ask her "what happened to that guy" and there would always be some sort of stupid answer "oh, he decided to put his membership on hold".  Ughhhh   Then she started sending me pictures that were not taken in her office (even though she claims she meets with every client personally - I call BS)  I would not be surprised if she gets these pictures off the internet, LOL.

The mixers were a mess.  I am not exaggerating when I say that EVERY client of hers that I spoke to at her parties had the SAME complaints.  She did not have any ice breakers or anything, which would have been nice.  I was always the youngest one there.  The average age was probably 50.  The best part of the night was exchanging horror stories with the other clients.  There was supposed to be one mixer per month but about every other month she would say "since its the holidays (or whatever excuse) and everyone tends to be busy this time of year, we wont be having a party this month."  Ridiculous

I went on maybe 3 dates.  I finally complained to her and she offered to give me an extra 3 months or something like that.  I accepted, hoping for the best, then after more nonsense I told her I am done and want no part of this service and what a waste of time and money it was. 

 


This report was posted on Ripoff Report on 06/05/2013 08:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/Maureen-Tara-Nelson-Private-Matchmaking/Melville-New-York/Maureen-Tara-Nelson-Private-Matchmaking-Bait-Switch-Melville-New-York-1056564. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 5Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Jessica is from 2011

AUTHOR: Maureen - ()

Dear Readers,

Please note that this last comment is from a girl who already posted her unhappiness and I tried to help her, but was from the year 2011.

If you are single and looking into a matchmaking agency, I would like you to notice that any complaints made about my service were all addressed and if they were in fact real, were all satisfied. I pride myself on giving my clients great customer service. Can I make every one successful? Unfortunately no...Do I try, yes!

If a client is realistic and takes our advice, the program does work. I have over 1000 success stories that prove this. This will be the safest, most effective way to meet someone...Thank you to all my fabulous clients who offered to write in success letters to rip off report, but they do not accept success letters, only complaints.

If you are single, too busy for games, and looking for a committed relationship, please call us at 516-444-2861. Mention you read this report and are willing to give us a chance, and receive a special discount! Thank you! Maureen Tara Nelson

 

 

 

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#2 REBUTTAL Owner of company

Response to this claim

AUTHOR: Maureen - ()

I already answered this comment from a Jessica? above, but it is not showing up as I answered it. So I would like to address this situation of people who are claiming to be clients without proving that they are in fact clients of mine.

It is common knowledge that in my business of Matchmaking for 14 years, even with over 1000 success stories (of which I simply stopped counting after reaching the 1000 mark) that unfortunately, I cannot help every single person that comes into my program.

I do my best, working around the clock, since Matchmaking is my life, and I only take on clients that I think I can help. However, sometimes, as you can see in the very few reports of unhappy clients compared to the thousands of clients I have worked with over the years, made it impossible for me to help. I wish I could help everyone. Please also note, that most of these people once I contacted them, all took back their complaints! The very few that did not take back their complaint, all fall within the category of people that, although I did everything in my power to help them and make things right, choose to be negative, rather than work things out and take the high road.

Please notice my success record is the highest in the industry, and I have the fewest complaints in the business. That is because I do my best to help every one of my clients, and have the most amazing staff assisting me.

Unfortunately, we all know people that complain about every service they deal with. It is a shame, but is also a fact of doing business. I give you all my word, I do my best to fix any clients's concerns that they may have! Thank you all for listening.

Maureen Tara Nelson

 

 

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#3 REBUTTAL Owner of company

Please read my response to this false accusation

AUTHOR: Maureen - ()

My name is Maureen Tara Nelson and I own Long Island's most successful Matchmaking Service. I have been successfully matchmaking clients for over 14 years now. I currently have 1200 clients. I also have over 1000 success stories (which are marriages) and just stopped counting after reaching 1000.

It is extremely hurtful for me to see anyone write anything negative about my service. Every month we are blessed with many new success stories. Why? Because I only take on great quality singles, and I have an amazing staff that goes above and beyond for all of our clients! 

Can I make every single client successful? Unfortunately not! If all my clients were to take all of our advice would they be successful? I would say Yes!

99% of my clients appreciate every single thing we do for our clients. That is why I am very proud to be a Matchmaker. It is the greatest feeling in the world. Every once in a while someone, like this person, who I do not even know if it is a real client or not, comes along and says lies about my company. Many of my success stories have read these complaints before coming into my service, and realized that it is impossible to make everyone happy. That doesn't mean we do not try though!!!! These success stories have told me they saw through the writing and wanted to make their own decision. Now many of these clients are now successful themselves. 

Most people who write complaints about companies are not very happy . with themselves and write and complain about all the businesses they come in contact with. It is sad, but true. 

Please give us a try on your free consultation and decide for yourself. Hopefully you will be our next success story. Thank you, Maureen Tara Nelson

 

 

 

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#4 REBUTTAL Owner of company

Dear Jessica ? If this is your real name...

AUTHOR: Maureen - ()

 Good morning Singles,

I saw this generic negative comment from a Jessica that is unhappy but does not give ANY details. I looked into my database and have 5 Jessicas. Four of the Jessicas have met many wonderful guys (all my clients are the best of the best singles in NY and Long Island), and the fifth Jessica has gone out on dates but I haven't found her the right guy yet.

Please note...none of the Jessicas have ever called or emailed me with any complaints or of needing any help!

If this is a real complaint, all this girl has to do is call the office and I will help her! Please note, I cannot read minds. If someone does not tell me they have a problem, I cannot fix the problem...

I am now done with my breast cancer surgery from June 25th, 2013, and even came back early to service my 1200 clients. I am 100% healthy now and cancer free. There is no room in my life for any type of negativity. All you have to do Jessica is call me today and let me know what your frustration is and I will fix it!

For anyone reading this, please make up your own mind. Anyone can easily put in a complaint about any service. In this day and age you can even put one in like this girl without any information at all...all I ask is that you come in for your free consultation and see for yourself. Every service you will find complaints on. However, remember, even with over 1000 success stories, which are marriages, I still cannot make every single person successful.

All business owners in my program have told me they go through this same thing now with the rip off reports so easily available to write anything without any proof. It is a shame. However, anyone that has ever had a legititmate complaint with me and given the true details, have ALL taken back their complaint and said it is resolved!

I will help any client who is unhappy with my service. All they have to do is call me. Kindly remember, I came back from my recuperation early just so I can live up to the award I win every year as the BEST MATCHMAKER on Long Island.

P.S. Five of my clients called me today and are very upset that a girl was able to make this complaint without any facts and want to put in their success stories for all of you to read that my program does work. I told them however, that I am pretty sure you can only put in complaints on this venue. But please keep in mind, even though I work over 70+ hours a week to help my clients, I still cannot guarantee every single client will be successful.

Lastly, if you are a nice, decent, quality single who is emotionally and financially stable and have high expectations, because you yourself are all these things...then you will love my service! Due to the recent amount of complaints, although much lower than any other matchmaking service, I am now making my screening process even higher than it was before! Looking back, the only complaints I have ever received where from singles that I was unsure of accepting, but wanted to try my best in helping them...

Thank you for reading. Have a wonderful day full of love, happiness and positiveness!

Maureen Tara Nelson

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#5 REBUTTAL Owner of company

I took this girl on as a client to be nice and did everything I could to try to help her 3 years ago

AUTHOR: Maureen - ()

 Dear Singles,

I am sorry it took me so long to answer this girl's comment. In June, I underwent surgery for cancer and had to come back to work as quickly as possible for my 1200 clients. I only saw this now. However this is a very tall, big girl that signed up three years ago for a 6 month program or 5 matches, whichever came first and I gave her a discount to only $800.

She admits that I gave her free time to help her. She admits to receiving a different match every week (when no one gets a new match every week), but as I said, I wanted to try everything possible to help this girl. When she came in on the interview I almost didn't accept her because I felt she might be alittle too difficult to make successful. I do have over 1000 success stories in my 13 years of matchmaking. 98% of my girls in their 20's are all beautiful girls both inside and out. Guys you will love my program! If I do not think I can make someone successful, I do not take their money. In this case, I was very honest with her reminding her there are no guarantees that you will get married and I do not have control over if the guys will say yes or not. But again, I wanted to help her. Most guys said no to her due to her being "too big and tall."

She admits to receiving three of the five matches, but ran out of time first. I gave her extra free time to do my best to help her be successful. One day I called her and told her even though she was way past her experation date with my service I would still give her extra time. She declined very rudely and hung up.

Years later, she puts in a complaint? The rest of her stories are not true and are slanderous to my reputation. I actually think she is getting me confused with another service, but will not slander that company's name.

As the owner of my company I can assure everyone that is reading this that I do everything in my power to make my clients successful. This is a girl that I gave a discount to and a lot of extra time for free to help her. In any of the reports about my company it is always unfortunately the clients that I am unsure of in the beginning, let them know there are no guarantees, and they are the ones that complain. My full paying clients never give me a problem. In fact, I have over 1000 marriages, and I just stopped counting after I reached 1000. The matchmakers in NYC that are $10,000 and higher do not even have that track record.

She mentions I am the only matchmaker on Long Island. That is because of my experience, my success stories, the fact that I have over 1200 fantastic clients, and work over 70 plus hours a week to do everything to help my clients be successful. Although it is impossible to help every single client, I still do my best to do so. Even with these very few complaints, I am still the matchmaker with the best record and lowest complaints.

It is unfortunate that this girl would try to ruin my reputation 3 years after joining a 6 month program after I gave her a discount and all the free time to help her. There is obviously an ulterior motive here. I know what it is, but will not mention it. I always have and always will take the high road. Do I wish I could help every single client, of course...is it possible, No!

Lastly guys...if you are average looking, 2 % of my girls in my youngest age range are kind, average looking, smart, and have a heart of gold. If you are very selective and are looking for beautiful girls, 98% qualify as being beautiful inside and out, smart and loving. "There is a lid for every pot," as my mentor taught me.

Thank you all in advance for reading this and hopefully understanding that even though I try to make everyone successful, no matchmaker can do that. All we can do is our best!

If you come into my office for a free consultation, you will see over a hundred thank you letters as well as framed articles on all of my success'. Mention this and recieve a 10% discount! Please decide for yourself!

Maureen Tara Nelson, Private Matchmaker, Dating Coach, and singles advice columnist.

 

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#6 Consumer Comment

Disgusted also

AUTHOR: jessica - ()

I completely agree with you! I had the worst experience- she needs to be stopped!!! I wish a bunch of us can get together and have a class action suit. She is not representing what she says she says she will do for you! False Advertising!!

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