- Report: #923285
Report - Rebuttal - Arbitrate
Complaint Review: Mediacom
MediacomP.O. Box 105407, Internet United States of America
Mediacom Misleading 2 year Contract Scam, Internet
*UPDATE Employee: Mediacom Support
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A year later there was a huge spike in my monthly bill. So, I called, "What the Hey?" they said my promotional contract had run out. The only way to keep the pricing in the same ballpark was to sign a 2 (two, not one but two) year contract. Since our local power company had announced they would also be offering the services shortly, I did not want to do a 2 year contract, but reluctantly consented. We went through a recorded telephone contract agreement and I put it out of my mind.
One, (not two but ONE) year later they started it all over again. And of course, the customer service dept. can't help me because the contract was an audio file contract. [continued below]....
The contract is an audio contract, and the only way I know to get a copy is to go to small claims and have the judge order them to produce it. I am betting they think most people would not go to the trouble. It is clear, Mediacom has devolved to have the moral values of a snake, bit whom you may, taking a positon reminiscent from childhood "MAKE ME!!!" to which I say, "NO PROBLEM."
I can see, from other online complaints, I am not alone in my assessment.
This report was posted on Ripoff Report on 08/06/2012 02:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Mediacom/internet/Mediacom-Misleading-2-year-Contract-Scam-Internet-923285. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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