Report: #1197558

Complaint Review: Model LInen Service - Ogden Utah

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Ripoff Report is Xcentric Ventures

Submitted: Thu, December 25, 2014
Updated: Thu, December 25, 2014
Reported By: Rock Creek — Riverton Utah

Author Confirmed

Why?

Model LInen Service 124 22nd St Ogden, Utah USA

Phone: 8013945725
Web: http://www.modellinen.com/
Category: Small Business Services

Model LInen Service Bait and Switch will not honor modified contract by sales rep Ogden Utah

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I won't even give them a star rating but I have to give them something in order to post..  Their integrity is poor.  Their service is beyond poor and they just don't care.  Their sales reps are dishonest.  And their management will not ...MoreTheir integrity is poor.  Their service is beyond poor and they just don't care.  Their sales reps are dishonest.  And their management will not honor the modified contracts of their dishonest salesmen.  Then they have the nerve to accuse the customer of the one being dishonest and of being a forger of modification to the contract.  AMAZING!  DO NOT, I repeat, Do NOT allow this company to provide you with products or services.  You will be greatly disappointed and treated poorly. 

I agreed to verbally and signed a 30 day contract.  After 30 days I would be allowed to cancel at anytime.  After 18 months and repeated efforts to get the poor service corrected I decided to choose another supplier.  When I contact Model LInen to terminate further deliveries and to pick up their current linens I was met with firm and hostile, even accusing, resistance and an absolute 'NO' to allow me to terminate futher servies.  They said I had a five year agreement, a huge difference from 30 days, and that I was stuck to that five years and there would be no exceptions; although the sales rep indicated, in writing and verbally, on my contract copy that it was a 30 day contract.  

Interenet research of this company indicates that this is not the first time this exact bait and switch has occurred to a Model LInen customer.  

This report was posted on Ripoff Report on 12/25/2014 12:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/model-linen-service/ogden-utah-84401/model-linen-service-bait-and-switch-will-not-honor-modified-contract-by-sales-rep-ogden-u-1197558. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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