Report: #1234564

Complaint Review: Montecito Skin Care - Moorpark California

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Ripoff Report is Xcentric Ventures

Submitted: Tue, June 09, 2015
Updated: Tue, June 09, 2015
Reported By: Robert — Las Vegas Nevada USA

Author Not Confirmed

Why?

Montecito Skin Care 530 W Los Angeles Ave #115-157 Moorpark, California USA

Phone: 8779733623
Web: http:/montecitoskin.net
Category: Eye Care

Montecito Skin Care CHARGED CREDIT CARD AFTER BEING NOTIFIED THAT WE DID NOT WANT THE ORDER Moorpark California

*General Comment: Fine print...

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Montecito Skin Care

On 4/19/2015 I ordered the free trial eye serum and paid $4.99 shipping.

I received said shipment 10 days later on 4/29/2015.

On May 4,2015 I received an invoice for $89.95.after only

five days using your "30 free trial eye serum" it did not give me enough time to see whether or not this eye serum actually works for me, so I immediately emailed your company to cancel the order on 5/4/2015. I never received the order so I thought your company understood. I finished the 30DAY FREE TRIAL and it did not change or help any of the things montecito statedin their advertisements. so therefore I will not be using your eye serum again.

I was charged on my credit card the $89.95 even though I never received the next shipment order. Please credit my card for the aforementioned amount.Montecito never responded and will not give me a credit for the shipment I never received. Montecito Customer Support said I only had 5 days from the initial order to cancel.

This is false advertisement and definately a rip off and a scam

targeting senior citizens for some cheap cream that is supposed to reduce wrinkles and bags under the eyes.

This report was posted on Ripoff Report on 06/09/2015 12:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/montecito-skin-care/moorpark-california-93021/montecito-skin-care-charged-credit-card-after-being-notified-that-we-did-not-want-the-ord-1234564. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

Fine print...

AUTHOR: Tyg - (USA)

SUBMITTED: Tuesday, June 09, 2015

POSTED: Tuesday, June 09, 2015

The problem si that YOU ordered online and DID NOT read the fine print. When YOU entered in YOUR payment information there was a link. If YOU did not click this link and READ that YOU were signing a CONTRACT then WHOS fault is it REALLY?? THEM for doing what YOU said YOU wanted. Or YOU for NOT reading what YOU were agreeing to??

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