• Report: #1011125

Complaint Review: N C W C Inc

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  • Submitted: Fri, February 08, 2013
  • Updated: Tue, March 12, 2013

  • Reported By: Marie — Sparks Nevada United States of America
N C W C Inc
3430 Sunset Ave Ocean, New Jersey United States of America

N C W C Inc, NCWC Inc. I bought a warranty on the 15th of Nov.2012 I cancelled Warranty on the 21st of Dec. 2012 I paid $876.33 I have requested my refund 4 times now, they keep telling me 14 days I have been waiting almo Ocean, New Jersey

*Author of original report: I AM A SATISFIED CUSTOMER NOW

*Author of original report: REFUND OF PREMIUM

*REBUTTAL Owner of company: CEO RESPONSE

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I purchased  a B to B warranty for my 2005 Mersades on the 15th of Nov.2012 This was not in effect for 30 days I  payed a deposit up front of  305.00  to Got Warranty Co. out of Van Nuys, Ca. I thought that was who I was dealing with on the entire warranty. Then I find a Company called NCWC Inc took$ 876.33 out of my account. I had no ingkling of who they were. I called my Bank got the info on them and called them right away on the the 17th of December 2012 and cancelled everything out from both companies.

I got a refund from GOT WARRANTY of $305.00 I am still fighting with NCWC Inc. . to get my refund. I sent in a mileage certificate from Jiffy Lube, jumped through thier hoops and they continue to tell me another 14days just wait another 14 days. I am done waiting I want my money back, I have called this company 4 times. each time  I hear the same song I'm done I want my $876.33 back I feel they are stalling perhaps to file a Bankrupcy?  who really knows. This concludes my report.

This report was posted on Ripoff Report on 02/08/2013 06:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/N-C-W-C-Inc/Ocean-New-Jersey-07712/N-C-W-C-Inc-NCWC-Inc-I-bought-a-warranty-on-the-15th-of-Nov2012-I-cancelled-Warranty-on-1011125. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Author of original report

I AM A SATISFIED CUSTOMER NOW

AUTHOR: Marie McEntee - ()

 I must give Mr Michael Shaftel CEO a lot of credit and  a huge Thank You, for personally taking an interest in my complaint. I have recieved my full refund of $876.33 today, March 16, 2013

I am now a satisfied consumer.

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#2 Author of original report

REFUND OF PREMIUM

AUTHOR: Marie McEntee - (United States of America)

Mr. Mickael Shaftel

 On Feburary  8th 2013,  I called you and left a message concerning my refund, I left you my name ,phone number and policy number, I called the company again on the 17th again on the 25th

I have not recieved a call back from you nor my refund as of this date this 13th day of March 2013.

This has gone on for three months. I want my $ 876.33 back a s a p. I have been more than patient with you. I'm done now. Return my money Mr. Shaftel. pelfg51001133 Look me up and get me paid back.





 

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#3 REBUTTAL Owner of company

CEO RESPONSE

AUTHOR: Michael - (U.S.A.)

My name is Michael Shaftel and i am the CEO of NCWC,Inc.  Without having your complete name or policy number i can not investigate your complaint.  Please contact me so i may have the opportunity to correct or explain your issue.

office 800-778-4422 x 331

cell    908-489-4054

mshaftel@aol.com


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