• Report: #1027112

Complaint Review: National Life Group

  • Submitted: Mon, March 11, 2013
  • Updated: Thu, May 15, 2014

  • Reported By: TeddyB — Portsmouth Virginia United States of America
National Life Group
one national life drive Internetmontpelier, Vermont United States of America

National Life Group Southwest ,LSW, Hidden fees ect will RIP you OFF! Internet, montpelier, Vermont

*Consumer Comment: Insurance is NOT an Investment

*General Comment: Get the Facts

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Well in short...  Watch out!  Them or any connection to them. I started a  policy just over 4 years ago, wanted whole life with cash building ect...   was a lil over priced at  $52 a mo. for 50k.  Well after 4yrs had a "cash face value" of $1349.00.  Seeing I will loose 20% of my income soon I have started cutting back figured it's over priced and  all that I will cash it in.   I am GLAD I have canceled this one!  They informed me with fees an all, the cash out value is a whopping $69.62  or i could borrow up $3.68 against it!   I've had  INS b4  an well this is a complete insult, I was taken for a full ride!   The agent that sold me the policy was well silent for seemed like 20sec before saying a word....   Their fine print will get you!

This report was posted on Ripoff Report on 03/11/2013 03:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/National-Life-Group/Internetmontpelier-Vermont-05604/National-Life-Group-Southwest-LSW-Hidden-fees-ect-will-RIP-you-OFF-Internet-montpelier-1027112. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Insurance is NOT an Investment

AUTHOR: FinanceProfessor - ()

Insurance-only salesman are not licensed to give "investment" advice.

Furthermore, "life insurance" (a product that is payable upon death) is not supposed to be used as a "retirement tool" or an "investment" during anyones lifetime. The sale of a "LIFE INSURANCE" product (as an investment that could be expected to be utilized as retirement or otherwise during one's lifetime) is in the opinion of most, at best misleading, and at worst - illegal.

The National Association of Insurance Commissioners (NAIC), prohibits the use of the terms "investment", "retirement plan", "pension", "profit, and other similar terms in the advertisement of insurance products because of the high chance of misleading consumers into thinking insurance is an investment. So obviously if the NAIC doesn't allow insurance to be advertised as an investment, then it shouldn't be marketed as one either.  (NAIC, 2000)

Since insurance-only agents are not licensed to sell investments, they are really walking on a regulatory and legal tight-rope by using the word "investment" or "retirement" during their sales-pitch. (Currin Compliance Services, 2012)

Insurance-only persons are specifically prohibited from holding themselves out as licensed to provide “investment advice.” If insurance producers are not able to provide investment advice, they are walking a dangerous line to discuss the investment side of insurance products. - See more at: http://www.currincompliance.com/life-insurance-law-blog/2012/1/6/naic-sends-mixed-message-on-life-insurance-as-investment.html#sthash.xxvMJUYr.dpuf(Currin, 2012)

The NAIC Advertisements of Life Insurance and Annuities Model Regulation (Model 570) states in section 4.B that:

No advertisement shall use the terms “investment,” investment plan,” “founder’s plan,” “charter plan,” “deposit,” “expansion plan,” “profit,” “profits,” “profit sharing,” “interest plan,” “savings,” “savings plan,” “private pension plan,” “retirement plan” or similar terms in connection with a policy in a context or under such circumstances or conditions as to have the capacity or tendency to mislead a purchaser or prospective purchaser of such policy to believe that he will receive, or that it is possible that he will receive, something other than a policy or some benefit not available to other persons of the same class and equal expectation of life.

- See more at: http://www.currincompliance.com/life-insurance-law-blog/2012/1/6/naic-sends-mixed-message-on-life-insurance-as-investment.html#sthash.xxvMJUYr.dpuf

According to the NAIC: Life Insurance provides beneficiaries with a payment upon death - it's insurance, it's security, it's peace of mind. It is not profit, not a retirement nest-egg, not an investment! (NAIC, 2000)

It is the belief of most educated financial professionals that if an Insurance Salesman tries to convince a consumer that their Life Insurance policy is an "investment" to use during their lifetime or retirement, then that salesman is generally misleading the client.

Unfortunately, many insurance salesman use this tactic to dupe consumers into thinking that they can expect to "cash-out" of a life insurance policy and get a better return than they would have if they had invested in a traditional retirement account. What is usually not disclosed are the surrender charges, fees, premium payment increases, loan interest rates, and the risk of having the entire policy terminated at any time. The most obvious thing that could go wrong is that the policy accounts do not perform as well as the "Illustrations" had shown during the sales process. (Wohlner, 2013)

Illustrations are essentially the company's way of projecting what a policy value might be worth in the future. However, most insurance companies do not use conservative estimates, and therefore, the illustrations are not an accurate reflection of what will happen, rather, a reflection of what the company wishes you to hope will happen.

If there is any "guarantee" in the illustration - it is usually between 2-3% annually (which is less than a US Treasury Bond - which is considered a risk-free investment, and has full liquidity and favorable taxation). There is just no-way (in my opinion, or the opinion of any other educated, certified, financial analysts or professionals that I have ever met) that Life Insurance can ever be considered, or should ever be considered an investment.

In the end of the day, these Insurance Salesman are trying to just 'make the sale'. Insurance-Only salesman are not licensed to talk "investments" with clients, and they certainly aren't licensed to sell investments either. So, they do their best to muddy the waters and convince their clients that Life Insurance is 'better' than all these other investment products that they are not eligeble to sell to that client.

If a salesman tries to convince you, a family member of yours, or a friend that they could expect to see benefit from a "Life Insurance" policy during their lifetime, and/or if the salesman begins comparing the "returns" of a Life Insurance policy with the returns of 401k's or IRA's, then this is (by most ethical standards) a clear case of misrepresenting life insurance as an investment and in the opinion of most ethical financial professionals and academics - should be reported to your State Insurance Agency immediately.


Wohlner, R., Is Life Insurance A Retirement Investment? US News - Money. (June 12, 2013). Retrieved from: http://money.usnews.com/money/blogs/the-smarter-mutual-fund-investor/2013/06/12/is-life-insurance-a-retirement-investment

Currin, C., NAIC Sends Mixed Message About Insurance As An Investment. (January 6, 2012). Retrieved from: http://www.currincompliance.com/life-insurance-law-blog/2012/1/6/naic-sends-mixed-message-on-life-insurance-as-investment.html

National Association of Insurance Commissioners (NAIC), Model Regulation 570 - Advertisements of Life Insurance and Annuities. (2000). Retrieved from: http://www.naic.org/store/free/MDL-570.pdf

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#2 General Comment

Get the Facts

AUTHOR: Mace229 - ()

You should know that life ins. is a long term investment. Your ins. money is mostly invested in long term (safe) investments that will not mature quickly. Cashing out early is like planting an apple seed and expecting apples in the same summer. My wife's policy won't be worth what she put in to it for another 7 years and she's been with it for about the same amount of time as you. Canceling your life ins. was a bad idea.

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