- Report: #956303
Report - Rebuttal - Arbitrate
Complaint Review: North Style
North Style101 Billerica Ave, Building 2 N. Billerica, Massachusetts United States of America
North Style Potpourri Group, Inc. False Advertising N. Billerica, Massachusetts
You will place an order and OFTEN they do not have the merchandise and never intend to have the merchandise. They charge you AT TIME OF ORDER and eventually cancel your order and (when they get around to it) back charge your credit card.
I placed an order for two items, one of which was a "company exclusive" item and the order was immediately charged to my credit card (this was in AUGUST 2012). They sent the one item but backordered the "exclusive" item and never sent it. In October they offered a replacement item of similar value.. and indicated that if there was no action on my part they would cancel my order in 30 days. The correspondance had a clear underlying message or never having the item.
I have since discovered they do a lot of this.. and because they charge at time of order they get free use of their customer's money for a few months before things are cancelled or back charged.
Advertising items you do not have and never intend to have is false advertising.
This report was posted on Ripoff Report on 10/17/2012 02:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/North-Style/N-Billerica-Massachusetts-01862/North-Style-Potpourri-Group-Inc-False-Advertising-N-Billerica-Massachusetts-956303. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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