- Report: #766338
Report - Rebuttal - Arbitrate
Complaint Review: Nutritional Fulfillment Center
Nutritional Fulfillment Center400 Cleveland Street, Suite 800 Clearwater, Florida United States of America
Nutritional Fulfillment Center Nutritional Fulfillment Center, 400 Cleveland St, Suite 800, Clearwater, Fl 33755 Beri Ultimate Pro (Trial) Weight Loss or Money Loss Programme? Clearwater, Florida
*Author of original report: Partial refund and correction to amount of unauthorised debit.
The pills duly arrived and a debit was made to my bank account on July 20th 2011. All appeared fine and dandy until I later checked my bank account and found that a further debit of 69.95 had been made on 16th August 2011 which I had not authorised. This money had been taken by www.e-Healthweb.com. To add further insult to injury my bank had added a further 1.50 debit card charges presumably for a dollar transaction of $104.93 which translates to 69.95 in real money. On questioning this transaction with the bank teller I was told that this sort of scam was not unknown to the banking fraternity.
On telephoning the UK 0207-084-4081 several times and being deliberately put on hold and kept waiting for several minutes I did eventually manage to speak to a call centre person representing the company. After being told that I had signed up to a trial programme which entitled the company to debit my account to the tune of a further $104.93 on a monthly basis. I categorically stated that I had made no such undertaking and that my entire remit was for a total amount of 2.95. I asked for the UK address of their company so that I could report it to UK Trading Standards. This was not forthcoming but I managed to otain a 15 digit RMA code to attach to my return package containing the trial sample of pills upon receipt of which the company would refund my monies in total. I have today packaged the pills and returned them to the above Clearwater address in Florida at a cost of 2.07 and await the outcome. I am less than optimistic as to the outcome.
As a further safeguard I have cancelled my debit card and requested a replacement from my bank. This should prevent any further unauthorised withdrawals from my account. I am also contacting Trading Standards in the UK because this scam was perpetrated under the auspices of a UK national daily paper.
Will keep you posted on further developments.
This report was posted on Ripoff Report on 08/17/2011 10:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/Nutritional-Fulfillment-Center/Clearwater-Florida-33755/Nutritional-Fulfillment-Center-Nutritional-Fulfillment-Center-400-Cleveland-St-Suite-800-766338. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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