- Report: #845291
Report - Rebuttal - Arbitrate
Complaint Review: PC Cleaner, Inc
PC Cleaner, IncInternet United States of America
PC Cleaner, Inc Premier Technical Support PC Cleaner, Inc is a SCAM linked to Premier Technical Support (www.signmein123.com) Internet, Internet
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Two hours later my computer is sitting - no activity on screen. I called 1-855-881-1344 (now I am talking to Premier Tech Support). Again man with Indian accent, tells me he will check on my computer. He tells me sorry for delay, seems no one is working on my computer. Again he asks me to type in www.sign mein123.com. I do and windows box come up asking for six digit sign in number which he gives me 623406. Again someone begins working on my computer remotely. Screen name of this person is Rahul Tandan. One and half hours later he is done and asks me how my computer is running now. It is running the way it always has, I can't tell if infected files were ever there or even removed. He signs off computer - I do survey yes everything works I quess.
A few minutes later I get call from man says he is Rick supervisor of Rahul tech who fixed my computer. Was I happy with service. I don't know as I don't see differnce in computer running. He says is it running ok. I say yes I guess it is I haven't had time to use it that much since you finished. Last night 6pm I get call from man with Indian accent (1-855-881-1343 caller ID#) asking how my computer is running. Is everything ok. I tell him I don't notice anything different after they fixed it, but at times it runs slower. He says ok then I will have tech sign on your computer in we will fix it. Went thru the fix it thing for 2hrs. I don't believe they are doing any computer fixing, and I now feel like a FOOL for even getting involved with them. The least I can do now is WARN others - Don't use PC Cleaner, Inc or Premier Tech Support. Go to Best Buy or someone local that is reputable. You have too much personal and private data on your computer to make the mistake I did.
This report was posted on Ripoff Report on 02/27/2012 10:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/PC-Cleaner-Inc/internet/PC-Cleaner-Inc-Premier-Technical-Support-PC-Cleaner-Inc-is-a-SCAM-linked-to-Premier-Tech-845291. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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