• Report: #825549

Complaint Review: PREPAREMYDOCUMENTS, CASSANDRA MIELAK(cassandra stone)

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Thu, January 19, 2012
  • Updated: Mon, January 30, 2012

  • Reported By: justice4all — United States of America
PREPAREMYDOCUMENTS, CASSANDRA MIELAK(cassandra stone)
4023 Kennett Pike Wilmington, Delaware United States of America

PREPAREMYDOCUMENTS, CASSANDRA MIELAK(cassandra stone) prepareourdocuments, docprep123, 1st choice consultants Lied, tricked me, took my last $500 Wilmington, Delaware

*UPDATE EX-employee responds: THE TRUTH SO HELP ME ...

*Consumer Comment: Don't worry, the fake posters are obvious

*REBUTTAL Individual responds: TRINO LLAMAS AND NATHAN SCHWIMMER - ANGRY EMPLOYEE WHO WAS LET GO

*UPDATE EX-employee responds: PEOPLE NEED TO KNOW THE TRUTH

*Consumer Comment: Sorry dude, you've already been busted with the fake "old lady" bit

*UPDATE EX-employee responds: THE REAL STORY

*Consumer Comment: D**n, that was a good rebuttal!

*REBUTTAL Individual responds: The True Facts - A MUST READ

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

My name Betsy, I' am a 78 yr old woman that was called by this company telling me that I needed their help to save my home or I would end up on the street. at first a younger gal by the name of Ashley started asking me questions about my income and my expenses and then transferred me to a very rude woman by the name of Cassandra Stone. She starts to tell me that I need to gather all these documents within 48 hrs so that they could contact my lender and freeze the account before my home of 45 yrs would be foreclosed on, she also wanted the entire fee upfront and started asking me for my banking information, I then told her that I live solely on my S.S.I. and that all I had was $600 in my account until my next check came in so she said that she would need that to start the process and have the lender freeze the mortgage account so that I wouldn't lose my home, she told me to borrow some money so that I can eat until I got my next check, by now I was really scared being that I was behind on my mortgage 2 months and didn't want to lose my home or where would I go? So I gave her my debit card information and I asked for it not to be ran until I made sure I wasn't short and she told me not to worry so the morning I faxed the documents and the contract and I called my bank to see if I had enough funds to cover the fee and I find out they had already ran the payment along with a processing fee of $48 which overdrew my account and that's when I got skeptical about the whole thing and called Cassandra immediately, it took her 24 hrs to call me back and when she did I asked for money back and she stated that there was no refund and if I cancelled that they only give me a refund if my lender denies me the modification. [continued below]....
..... I was devastated by whole thing, I did not have no money in case of an emergency all I had was a bit of groceries to last me a week or so, I didn't even have enough for my medicine that I should take on a daily basis. I contacted a local attorney and she told me that company had some complaints in a few states already and that Cassandra's last name was Mielak not Stone like she told me and that also their office address is 23 Corporate Plaza Dr. in Newport Beach, Ca. not 4023 Kennett Pike, Wilmington Delaware, that address is actually a UPS store. I' am writing this report to let everyone know about this company and about Cassandra Mielak aka cassandra stone and to beware of this fraud. If they took advantage of a little old lady like me they will take advantage of anybody. I' am in the process of reporting them also the state attorney generals office as well.

This report was posted on Ripoff Report on 01/19/2012 10:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/PREPAREMYDOCUMENTS-CASSANDRA-MIELAKcassandra-stone/Wilmington-Delaware-19807/PREPAREMYDOCUMENTS-CASSANDRA-MIELAKcassandra-stone-prepareourdocuments-docprep123-1st-825549. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on PREPAREMYDOCUMENTS, CASSANDRA MIELAK(cassandra stone)

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 6Consumer 2Employee/Owner
Updates & Rebuttals

#1 UPDATE EX-employee responds

THE TRUTH SO HELP ME ...

AUTHOR: truth - (United States of America)

I cannot believe you call yourself a Christian and a Godly woman by telling all these lies and accusing people of threatening you and your company with calls and so what, all this from a woman that would walk around the office saying to me pray on it you will be heard, you make me sick you are just like Kim at the other company, you are both the same and will be judged. I will start off by saying that I am not angry I'm actually happy that I'm no longer working at that company and the only reason that I am sharing my posts is so that good people out there are not taking advantage of, that's the least I can do and I was actually going to layoff but know that you are accusing me of this than let's make sure the correct agencies are aware of your firm so they can take a closer look at you guys. A company that changes their employees names and their address as well as their company name (which by the way has changed by the way 3 different times in the last 3 months) can't be doing something legitimate. So alright than let the people make their own judgment on your so called DOCUMENT PREPARATION FIRM. This company is bogus just like you are Cassandra and it's time that you are exposed as well as the owner "G" (that's what he goes by) who by the way has a case pending on him for sexual harassment from a former employee that was working there when I was, no wonder he liked only hiring females under 25 and requested a photo of them before the actual interview, why he asked for mine also before my interview is strange. I am will be reporting everything to all the necessary agencies.
Respond to this report!
What's this?

#2 Consumer Comment

Don't worry, the fake posters are obvious

AUTHOR: Steve - (USA)

If their skills at work were as bad as their propaganda skills, I can see why they were let go :)
Respond to this report!
What's this?

#3 REBUTTAL Individual responds

TRINO LLAMAS AND NATHAN SCHWIMMER - ANGRY EMPLOYEE WHO WAS LET GO

AUTHOR: Be good - (USA)

The above comments from the above ex - employee TRINO LLAMAS who was let go from the company has also made threatening calls and text messages which I have saved. He has now also be sent a cease and desist as well. Please see the following attachment which is the cease and desist letter from the attorney. An angry employee who was let go and wants revenge. He demanded a pay off as well as the other ex employee NATHAN SCHWIMMER and when they both did not receive they now have lashed with false accusations and statements. I have attached once again the cease and desist to both ex employees. Please see attached and please note that proof is in the attached documentation. They are both trying to do everything they can to discredit the company and the integrity of the company because they are both angry they were let go. You make the judgement call. 
Respond to this report!
What's this?

#4 UPDATE EX-employee responds

PEOPLE NEED TO KNOW THE TRUTH

AUTHOR: truth - (United States of America)

Thank you for your interest there Steve and yes I have moved on but I feel that people out there like distressed homeowners should be aware of these companies and if I can make them aware before they are scammed out of their money than I have done something good here. Who ever posted the "lil old lady bit" is not to far off from what was going on at this company and yes I did work there and knew what was going on and probably should of quit as soon as I found out about all the crooked things that this firm was doing that's why I feel that the more I let people know about it the better I will feel and that to me is priceless.
Respond to this report!
What's this?

#5 Consumer Comment

Sorry dude, you've already been busted with the fake "old lady" bit

AUTHOR: Steve - (USA)

And now you have no credibility. Granted, these orgs are pretty scummy, but you were right there with them. So you lost your job; BFD. People lose jobs all the time. Move on and get a new one. 
Respond to this report!
What's this?

#6 UPDATE EX-employee responds

THE REAL STORY

AUTHOR: truth - (United States of America)

 I could not let this continue without letting the public know what is really going on at this company, let me just tell you how things were when I was employed by this so called firm. I was hired by Docprep123 back in Sept. 11'  that was their company name back then I believe they have changed it about 3 or 4 times now and you can probably guess why, I was hired by the so called owner George and his sidekick Ashly. When I started George asked that if I knew of any other sales reps that I could recommend and I said of course, being the good guy that I am I brought Cassandra and 2 others that worked with me at another company to join me at this new place, little did I know what the job entitled. Now don't get me wrong I have known all along that the loan modification business has always been a little shady but when George explained to me that they were not selling modifications but rather were selling document preparations with a money back guarantee if the the homeowner was not approved that was when I decided to come work for this company.  A week after I started I was asked by Ashly to change my name (lastname) when I introduced myself to the client and also to give out a different address, being that we were being paid 1099 and was given a 5k a month salary I didn't ask why but that's when I started being suspicious of this so called firm. I was surprised when I was given the script to read off to clients, here is part of it " now under the HAMP program you will not have to pay your mortgage for 3 months, the account will be frozen, so you may take one of those mortgage payments to pay for our fee". I guarantee that they will change that as soon as they read this. Now I was fired along with the gentleman named up above supposedly for lack of performance but the reason we did not have the same amount of sales is because we were trying to sell ethically not by coning people into the program by saying we will guarantee it 100% if it you are denied. Now when I was working there I recommended a client to this place, my sisters neighbor and he was turned down by his lender and never got his money refunded and there was also some clients that called in when I was still there stating the same, that they were denied and when I tried to transfer them to Ashly who is the person who fills out the HAMP application she would be rude with them and sometimes not deal with the situation. The gentleman named up above is a good person and an honest worker and I will be happy to tell my story if so needed. I believe that Cassandra and this company are feeling the heat because of these reports that have gone up and are being exposed and are having trouble convincing desperate homeowners into giving them there last of there money. I hope that this report and rebuttal gets read by every person that is contacted by this lying, conning so called firm, I'm sure they will still take advantage of the poor people with no computers that cannot look-up this company. I have then moved on to a different profession and I may not be making the same kind of a monthly guarantee but I am not lying or working for a crooked company any longer. I will be reporting my story to all the necessary agencies so that this company is looked at a little closer.

Respond to this report!
What's this?

#7 Consumer Comment

D**n, that was a good rebuttal!

AUTHOR: Steve - (USA)

I was suspicious of the OP when I saw the picture in the first place, as nobody (especially a senior citizen) would take the time to upload a picture of themselves (plus, most people want to remain anonymous anyway). However, I *could* see a faker using a picture like that to garner sympathy. 

Anyway, your rebuttal eliminated all doubt. I hope you sue this guy for libel. 
Respond to this report!
What's this?

#8 REBUTTAL Individual responds

The True Facts - A MUST READ

AUTHOR: Be good - (USA)

The above statements are false and I have attached the proof for all to read. I am a consultant at a firm called Prepare Our Documents and was told by the owner that I needed to let one of the sales people go. A gentleman by the name of Nathan Schwimmer. After doing so Mr. Schwimmer stated to me that I better watch my back. Myself and the owner have received threatening phone calls from Nathan Schwimmer. He stated if the owner did not give him what he wanted, which was a pay off, he stated he would defame myself and the company all over the internet. I proceeded to tell him it was nothing personal his performance was lacking. He has also left threatening messages which we have saved as proof of him asking to be paid off. I have now been personally and falsely attacked and accused on this website. A picture was taken from google photo images of a lady whom he claimed was a client of ours, which she is not. He called her Betsy and infact she is Loretta Jean Ferenc, a 72 year old woman from Florida whos husband was just arrested for not paying child support and is clearly not a client of ours at all. You can contact this woman Loretta Jean Ferenc through facebook and she will confirm she was NOT a client of mine or the companies. You can goole her name "Loretta Jean Ferenc" and see there are several articles and News Videos of her story. I have also attached the article which Mr. Schwimmer used to falsify these statements. This poor woman is now being impersonated my Mr. Schwimmer whom he called BETSY. Please see the attached so you may see proof of whom this woman is. PROOF POSITIVE THAT THE ABOVE STATEMENT IS ALL LIES. This is slander, fraud, defamation of character, and impersonation of another human being. I do have an attorney in this matter and I have also attached the cease and desist for you to see for yourself as well that Mr. Nathan Schwimmer has been served. 

Here is the link to the article on the woman Loretta Jean Ference for you to see for yourself 
http://www.fortlauderdaledivorcelawyerblog.com/divorce/temporary-and-exclusive-use-an/
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory
mothers