- Report: #563618
Report - Rebuttal - Arbitrate
Complaint Review: Pearl Vision
Pearl Vision Clerk deliberately left out lower price on lens to get more commission La Crosse, Wisconsin
*UPDATE EX-employee responds: Really?
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A couple of weeks ago I went to Pearle Vision in La Crosse, WI to get estimates on the price of glasses. A female clerk gave me an estimate of $276 for the glasses I was interested in (a 30 percent discount off the original price).
I told her I would think about it and come back some other time. A couple of nights ago I went back into Pearle and a young gentleman helped me. I told him I had forgotten the estimate, and could he re-write it (same frames that I picked out a couple of weeks ago). The estimate for the glasses came to $206.00. That's quite a difference from the first estimate.
It turns out that the first estimate with the female clerk was for more expensive lens, etc. She never gave me any indication that I could get a cheaper pair of glasses; but wrote out the estimate as if $276 was my only choice. I realized then that the employees get commission on what they sell.
I am disappointed in the fact that a clerk would deliberately try to screw-me-over so that she could get a bigger commission. That, to me, is unethical, and I will no longer go there or LensCrafter which is owned by the same people.
This report was posted on Ripoff Report on 02/02/2010 02:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Pearl-Vision/La-Crosse-Wisconsin-54601/Pearl-Vision-Clerk-deliberately-left-out-lower-price-on-lens-to-get-more-commission-La-Cr-563618. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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