- Report: #795203
Complaint Review: Platinum Protection
| Platinum Protection 1261 South 820 East Ste. 300
American Fork, Utah United States of America |
|
Platinum Protection Scam, liars, misleading! American Fork, Utah
*Consumer Comment: Anyone Else Gotten Out Of Contract?
*UPDATE EX-employee responds: way to get out of contract
*Consumer Comment: I To have been riped off and lied to.
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This report was posted on Ripoff Report on 11/04/2011 02:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/Platinum-Protection/American-Fork-Utah-84003/Platinum-Protection-Scam-liars-misleading-American-Fork-Utah-795203. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
Anyone Else Gotten Out Of Contract?
AUTHOR: ScammedByPlatinum - (United States of America)
SUBMITTED: Tuesday, November 13, 2012
POSTED: Tuesday, November 13, 2012They told me that I would have to get in contact with Platinum Protection customer service because although Monotronics controls the alarm monitoring that my actual contract is still owned by Platinum Protection.
I have yet to call Platinum Protection yet because, honestly, they really piss me off. I called them the week I signed up for dispute their unfavorable marketing techniques. Somehow my mother's name and credit we're pulled to sign up the account at my house. They state that she signed for the contract even though she was not here and I was the one that was fooled into signing the contract.
So right now they are messing up her credit for something she didn't even sign because I refuse to make payments to these scam artists. I talked to a manager that said he would take her off of the contract but it still hasn't been done in over a year now.
#2 UPDATE EX-employee responds
way to get out of contract
AUTHOR: Makeitright - (United States of America)
SUBMITTED: Monday, February 20, 2012
POSTED: Monday, February 20, 2012#3 Consumer Comment
I To have been riped off and lied to.
AUTHOR: Consumer superman helper - (USA)
SUBMITTED: Tuesday, January 17, 2012
POSTED: Tuesday, January 17, 2012I got called three times and was treated so rudely and told I was a liar that they caused me to have heart problems and a lot of stress at work because they keep harrasing me at work to tell me I was I liar. This was because I called them about my problems.
I was promised things from the sales man that they never delivered. They promised upgrades that have never happened. They also told me to just say yes and agree to every thing the rep ask when they were done or I couldn't have my free system and that I needed to just say yes or I would regreat it? I was so upset by what they were telling me I just did it because they made you fell like something bad would happen if you didn't
They didn't teach me how to use my system I had to call the monitoring company to learn that?
My system works sometimes and sometimes it doesn't they sent a tech who didn't fix it with out contacting me also. So I have to pay 50 a month for a system that doesn't work.

