- Report: #559765
Report - Rebuttal - Arbitrate
Complaint Review: Predicto Mobile
Predicto MobileInternet United States of America
Predicto Mobile Charged me on my Verizon cellphone bill for a service I never subscribed to, now refuse to refund my money. Internet
*UPDATE Employee: Predicto Customer Service
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I started to receive unsolicited text messages from "Predicto". I did not respond to the message, as I had no idea what it even was. I just received my Verizon cellphone bill and was charged $9.99 for a premium text. Upon investigation I learned that Predicto had charged my cell for a service I did not request.
I called Verizon and disputed the charge. They suggested I call Predicto as well, which I did. I was told that they would block and future calls and cancel "my account", but could not re-imburse me the $9.99. I asked to speak to a supervisor, indicating that I never had "an account", and was told that a supervisor would only tell me the same thing. Upon insisting that I speak to someone in charge, I was told that the "account" would be reviewed and I would be notified of a decision within 24 hours.
I never signed up for anything with this company. I never even heard of this company, prior to getting a text from them. I will not pay $9.99 for any service I did not request. I see MANY other similiar complaints...They need to be stopped!
This report was posted on Ripoff Report on 01/25/2010 12:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Predicto-Mobile/internet/Predicto-Mobile-Charged-me-on-my-Verizon-cellphone-bill-for-a-service-I-never-subscribed-559765. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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