Complaint Review: Premium Astrology - Las Vegas Nevada
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- Author Not Confirmed
- Premium Astrology 848. N Rainbow BLVD Suite #3675 Las Vegas, Nevada USA
- Phone: 1-866-732-9787
- Web: http://www.premiumastrology.com/
- Category: Astrologers & Psychics
Premium Astrology Charged money to my credit card account but no services were delivered Las Vegas Nevada
*UPDATE Employee: 100% Refund Guarantee
*Author of original report: What a lie!
*UPDATE Employee: 100% Refund Guarantee
Show customers why they should trust your business over your competitors...
I have written emails several times indicating that I was charged several times without any doing from my side.
I gave them the amount and only 15 CAD were refunded but a total of 157 CAD were deducted for nothing.
Also there online chat was no help, the person kept repeating that they couldn't fine any information.
This report was posted on Ripoff Report on 10/23/2013 07:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/premium-astrology/las-vegas-nevada-89107/premium-astrology-charged-money-to-my-credit-card-account-but-no-services-were-delivered-1093980. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 UPDATE Employee
100% Refund Guarantee
AUTHOR: Deborah H PA - ()
SUBMITTED: Tuesday, December 17, 2013
Hello!
Thank you for addressing our refund policy! I assure you that our responses are not automated, and we certainly do take very client's needs and concerns very seriously. I have not seen your order yet but would love to personally assist in ensuring that you receive your full 100% refund. Please contact me at deborah@premiumastrology.com so that we can take care of this as soon as possible. Thank you for your patience and all the best!
Deborah H
Premium Astrology Client Care Specialist
#2 Author of original report
What a lie!
AUTHOR: Icemom - ()
SUBMITTED: Tuesday, December 10, 2013
The text written by Deborah is an automated text. I have read it several times since filing my report.
I have contacted the company and was only partially refunded.
Please learn from my mistake and do not spend a single cent on these cheaters.
#1 UPDATE Employee
100% Refund Guarantee
AUTHOR: Deborah H PA - ()
SUBMITTED: Tuesday, December 10, 2013
Hi there,
I'd like to personally address these concerns.
We do create personalized readings for our buyers, and have a 24 hour support line for clients that need further clarification on their readings or charts.
As well, because we know that people will respond in individual ways to our readings, we offer a 100% money back guarantee on all of our products for your peace of mind. As well, while in some cases it may take some time, we certainly do abide by our 100% Refund Guarantee on all purchases.
If you would like clarification on anything else or would like your refund transmitted sooner or more efficiently, please email me at deborah@premiumastrology.com. We are so sorry for any inconvenience this has caused, and look forward to hearing from you so that we can resolve this for you as soon as possible!
Thanks!
Deborah H.
Client Care Team, Premium Astrology
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