- Report: #874748
Report - Rebuttal - Arbitrate
Complaint Review: Prestige Portraits
Prestige PortraitsInternet United States of America
Prestige Portraits Lifetouch Photography company does NOT honor coupons they send out! Internet
*Consumer Comment: Prestige Portraits
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The website is poorly executed and makes ordering confusing and frustrating to the point where nothing ever gets ordered. My poor daughter does not have her portraits yet and I feel horrible.
When you call up customer service (after sitting on the line for what seems to be an hour) you get a representative that basically tells you the codes should work.....to try again. Or that they are "expired" because you created your cart too late.
This is ludicrous as I have left my ordered sit in the cart for months hoping and praying one of these coupons work. They send me a 40% off and that is what I want. I'm buying to most expensive package and can't afford it at full price and shouldn't have to when they send coupons my way.
This company needs to be monitored as I know many parents that are frustrated and disgusted with Prestige. There are many of us that do not have our 2012 grads pictures yet (and it's almost May) and this is extremely disappointing to all.
This report was posted on Ripoff Report on 04/27/2012 10:10 AM and is a permanent record located here: http://www.ripoffreport.com/r/Prestige-Portraits/internet/Prestige-Portraits-Lifetouch-Photography-company-does-NOT-honor-coupons-they-send-out-Int-874748. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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