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  • Report: #829467

Complaint Review: Professional Legal Network

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  • Submitted: Fri, January 27, 2012
  • Updated: Wed, November 28, 2012

  • Reported By: Kayla Jane — Newport Coast, CA California United States of America
Professional Legal Network
8001 Irvine Center Dr. Irvine, California United States of America

Professional Legal Network PLN Legal Network, Attorney's Legal Network, ALN, Alarcon Law Group SCAM! FRAUD!!! Continuously changes their name Irvine, California

*General Comment: I just got a letter in the mail from this company

*General Comment: In addition to the above...

*General Comment: ****HOME OWNERS READ****

*General Comment: Very interesting information here

*Author of original report: FINALLY!!! An EX-EMPLOYEE spills the beans on this scam company!

*UPDATE EX-employee responds: I will keep it short

*Author of original report: EMPLOYEES POSTING ON HERE TRYING TO REPAIR BAD COMMENTS! LIARS! SCAM ARTISTS!

*Consumer Comment: More questions...

*Consumer Comment: i'd recommend contacting the company

*Consumer Comment: Professional Legal Network

*Consumer Comment: Steve who?

*Consumer Comment: perfessional legal network

*Consumer Comment: Professional Legal Network

*Consumer Comment: you say you are not a rip off but for 5 months now all i have got for my money

*Author of original report: SCAM COMPANY!!! PLN LEGAL NETWORK IS A SCAM!!!!!

*Consumer Comment: RMA Legal Network?

*Consumer Suggestion: National Legal Network ???

*Author of original report: How would the SCAM COMPANY (PLN LEGAL NETWORK) like to respond to the above comment??

*Consumer Comment: Dealt with this company

*Consumer Comment: Here we go again, whee, this is fun!

*General Comment: Odd

*Author of original report: Nothing to hide...

*UPDATE Employee: We have retained a Cyber Bounty Hunter to find individual(s) who continue to harass the network

*UPDATE Employee: Customer Support department has been created to assist our clients with more support for any issues they may have experienced.

*UPDATE Employee: Thank you for the kind words of your friend in the network

*Author of original report: OH, PLEASE!!!! Still haven't responded to the points Weasel made!

*UPDATE Employee: We will make things right as long as you communicate and allow us time to resolve any issues you may have experienced

*REBUTTAL Individual responds: quick question

*General Comment: Yes, Professional (Not), Legal Network are SCAMMERS!!1

*Author of original report: What a RIPOFF "legal" service!!!!!! WATCH OUT!!!! Do not trust this company!

*Consumer Comment: Who are you? Where are you? What are you?

*UPDATE Employee: Former employee making false statements

*Consumer Comment: And exactly as I predicted, you failed to address any of my points.

*UPDATE Employee: More false statements and accusations

*Consumer Comment: My mother was another victim

*Consumer Comment: I am responding back to your blog.

*Author of original report: SCAMMERS!!!! Don't give them your money!!!!

*Consumer Comment: This is a false statement I would like this matter to be handled properly and professionally

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Phone number 718-673-9029 called my cell phone several times a day for a couple of weeks, and I finally decided to answer it and tell them to stop calling, assuming it was a telemarketer. The man on the phone told me that they had all of my loan modification information and could help me have my mortgage loan modified. He knew that I had previously applied for a loan modification and had been denied. He then transferred me to a "specialist", Sasha King, who asked me to fax them a mortgage statement, pay stubs, and bank statements. I informed him that I had been denied a loan modification because my co-borrower would not sign a quit claim deed that allowed the mortgage company to base a modification on my income alone. His advice was to declare the co-borrower deceased and call the mortgage company, pretending to be the co-borrower, and give them a false phone number so that they could no longer reach the co-borrower. When I asked where they were located, he told me in an office on the tenth floor in Irvine, California. When I asked what their fees would be to help me get a loan modification, he would only say that it would equal "about the amount" my co-borrower was declining to pay on their share of the mortgage. He was very "fast-talking" and extremely vague when answering any of my questions. He stated that his company was FTC regulated in all fifty states, whatever that means. I could not find a legitimate web site for this company. He called the company "Attorney's Legal Network", but when I dialed their number, the call was answered "Nationwide Modification Association". I found no website under either of those names. This is an obvious scam to cheat people out of money and get ahold of their personal information, for identity theft purposes, I'm assuming. The other phone numbers they used were 949-382-1453 and a fax number of 949-382-1440. I would be very careful if dealing with this "company".

***UPDATE!!!!*** now the company has changed their name from Attorney's Legal Network to Professional Legal Network!!!  What a scam!  As soon as there are enough complaints online, they simply change their business name to something different!  I did some deeper digging and I just found out that they even used to be called Attorney's Legal Group!  All are the same company.  I just got off the phone with another one of their so-called "case managers" by the name of Ray or Jay or something and he was first a "case manager" and then an "underwriter." SUCH SCAMMING!!! It took me a while to figure it out but I was able to tell that I was talking to the SAME EXACT PEOPLE AS BACK IN SEPTEMBER!!!  I will be making a complaint with the Attorney General right after this.  And I'll notify the BBB as well.  But first the Attorney's General office.  These people must be stopped!!!  Watch out for these people!  I'm gonna bring them down, even if I have to get all detective on them myself and dig deep!  I WILL EXPOSE THEM!!!

This report was posted on Ripoff Report on 01/27/2012 04:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/Professional-Legal-Network/Irvine-California-92618/Professional-Legal-Network-PLN-Legal-Network-Attorneys-Legal-Network-ALN-Alarcon-Law-G-829467. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
8Author 29Consumer 1Employee/Owner
Updates & Rebuttals

#1 General Comment

I just got a letter in the mail from this company

AUTHOR: cynmac76 - (United States of America)

Dear Steven,
I read the bloggers first blog and in it there was something that he said happened to him.  You don't have to have an exchange of monies to complain about a company. This is what he said the person he spoke with said to him about his current situation:
 I informed him that I had been denied a loan modification because my co-borrower would not sign a quit claim deed that allowed the mortgage company to base a modification on my income alone. His advice was to declare the co-borrower deceased and call the mortgage company, pretending to be the co-borrower, and give them a false phone number so that they could no longer reach the co-borrower.
If I'm not mistaken this would be asking someone to lie.  That's not very professional.  You should stop trying to get this blogger to "confront" "you face to face" to straighten this out.  I am going to call this company tomorrow and see what the people say to me and then I'll post another Rebuttal.
Get over it,
Cindy M
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#2 General Comment

In addition to the above...

AUTHOR: thebalance - (United States of America)

Their actual "Marketing Company Name" is "Professional Marketing Group" or similar which is posted on the directory of the building 8001 Irvine Center Dr, Irvine, Ca. This will help the district attorney shut them down and get your money back that you have lost. Hope this helps:-)
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#3 General Comment

****HOME OWNERS READ****

AUTHOR: info4all - (United States of America)

********PROFESSIONAL LEGAL NETWORK IS NOW "ATTORNEYS UNITED ALLIANCE"*********

HOME OWNERS READ**** This is for the safety and protection of your assets... There is nobody by the name of Steven Andrews, it's a made up name. This company has changed their name many times in an effort to erase their tracks and not be shut down by the district attorney. Used to be Attorneys Legas Network to Professional Legal Network to now Attorneys United Alliance.. a very general name that if you google it it will be nearly impossible to track them. If you have lost money, call them and tell them you will file a complaint with the district attorney.. which has received many many complaints but this company is good at being hard to trace down.. The district attorney will need their location which is 8001 Irvine Center Dr, Irvine, Ca.. It is not up to the case manager/underwriter which company name to use when they answer the phone.. They are INSTRUCTED to use a different company name and to only give out the real company name after they have received your paystubs, mortgage statement, and bank statements.

They do have an attorney Rory Alarcon in New York. They do work the files and do try to get you a loan modification. There ARE hundreds and hundreds of files that simply don't have enough staff to be given the 100% attention that is needed. No matter what they tell you,.. it is up to the BANK if you get approved for a loan modification. You as a home owner also need to understand that the attorney company in new york and the company you talk to on the phone now known as "Attorneys United Alliance" are two different companies. Attorneys United Alliance is a marketing company. They have a SALES DEPT. Case managers are sales people. And they are paid 100% commission. They will tell you whatever you need or want to hear to get the sale.

The "Underwriters" are not real Underwriters. They have no power or authorization to get you a modification. They are simply they case managers' manager. They manage a group of sales people. Case managers ask you questions about your hardship. Take notes to whatever you say.. Their "Underwriters" will tell you "YOU HAVE THE COMPENSATING FACTORS TO GET A MODIFICATION" and rephrase your hardship back to you and make you believe you will be modified and save your home. They have many many different websites with different 800 numbers that will all be forwarded to them when you call. Ex: modamerica.com; modificationresource.com; loanmodificationdirect.com; these websites also have bank logos making you believe that they are bank authorized, approved, or affiliated.. Remember, no matter what they say.. it is up to the BANK and only the BANK if your modification gets approved. Best thing is to apply for the modification directly with the BANK.. and if you get denied,.. then there's really nothing else you can do.. but instead of throwing your money$$$ away to some really good scam artists,.. just save that money for moving costs and for whatever you and your family need while you go through this difficult time in your lives... Hope this helps:-)

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#4 General Comment

Very interesting information here

AUTHOR: Reinvented - (USA)

To Kayla jane and weasel spleen:

Thanks for your remarks on this thread. Neither of you wasted time writing your complaints. I enjoyed reading every word and found Weasel Spleen's remarks to be downright hysterical. While investigating a similar lawyer referral service, this thread appeared.  The similar company emphasizes that they are a "non-profit,"  as if that is evidence of integrity.  

Since there are only "red flags" that this similar company is a scam they will remain anonymous. But the business model is obviously similar.  They have a "generic" company name not unlike Professional Legal Network or Attorney's Legal Network (always beware of redundant names) with initials. They have, to this point, been unwilling to provide names of attorneys in their network, even ones in other states. 

Another similarity is the service offered.  This non-profit company offers, almost quoting Steven to a T: "a free initial consultation for anyone needing assistance with loss mitigation services, such as bankruptcies, attorney debt settlement, legal tax settlements, loan modifications, litigation, and many other services attorneys in our network provide.... but please remember, we aren't a law firm." Thanks for the disclaimer Steven, but with information like that, who in their right mind would EVER infer you were a law firm <sarcasm>.

The company has a website, registration with the SoS, and physical address. But where there are profitable scam opportunities - like those provided by aging folks who borrowed against their homes in the mid-00's - investing in a website, registering with the SoS, and having a physical address is a minimum investment and only makes a scam artist's sales pitch more credible. In the end, it will only provide an address to mail notice if you have to try and sue to get your money back. 

In his rebuttal, Steven's says "We have a referral network of over 32 licensed attorneys practicing nationwide." (would that be 33 attorneys Steven?). Interestingly, the network I looked into says they have a network of "over 31 attorneys."  Why not just say 33 attorneys? Or 32? Or "over 30?" No disclosure of who these attorneys are has been provided. 

Steven states "we will do everything in our power to resolve any and all customer issues which are brought to our attention."  The key phrase there is "in our power." Is issuing a refund "in our power?" Based on the rebuttals, it sounds like the only thing "in your power" is justifying payment for delivering nothing of value.  Among his missives Steven states "I can guarantee our network is a great option for you to consider."  Contacting an attorney directly before paying a referral service is also a "guaranteed great option to consider." 

Weasel, Steven  cites "utter lack of clairity in your accusations." I found the remarks to be abundantly clear, credible, easily authenticated, and if anything, too thorough. As for the rebuttals by Steven... in computer jargon Weasel majorly PWND Steven! Great, useful stuff! 

To you folks using lawyers and/or non-profit status as a front to lend credence to your deceptive practices... practices that include ripping off the most vulnerable and making their dire financial situation even worse...  you are sickening...
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#5 Author of original report

FINALLY!!! An EX-EMPLOYEE spills the beans on this scam company!

AUTHOR: Kayla Jane - (United States of America)

FINALLY!!!  An EX-EMPLOYEE spills the beans on this scam company!
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#6 UPDATE EX-employee responds

I will keep it short

AUTHOR: bunch0lies - (United States of America)

ALARCON LAW GROUP-SCAM

MR. ALARCON IS AN ATTORNEY WHO ALLOWS HIS LICENSE TO BE RENTED BY THESE SCUMBAGS. HE GETS A FEW BUCKS ON EACH FILE, IN RETURN, HE ALLOWS PEOPLE TO ESSENTIALLY USE HIS LICENSE TO REMAIN IN COMPLIANCE WITH STATE LAWS.

PLN-PREVIOUSLY ALN ARE THE REAL DIRTBAGS BEHIND THE ISSUES YOU ARE ALL HAVING.

I SUGGEST YOU ALL REACH OUT TO YOUR LOCAL ATTORNEY GENERAL AND EXPLAIN THE ISSUES AT HAND. THEY HAVE BEEN MAKING EXAMPLES OF THESE "MOD SHOPS".

LETS KEEP THESE DOUCHEBAGS FROM HURTING ANYMORE HOMEOWNERS

IN THE VERY VERY SHORT TIME I WAS EMPLOYED THERE, I WITNESSED COUNTLESS HOMES LOST TO FORECLOSURE BECAUSE THESE HOMEOWNERS WERE LIED TO, TOLD TO STOP MAKING THEIR  MORTGAGE PAYMENTS EVEN TOLD THEM THE PAYMENTS MADE TO THE SO CALLED "LAW FIRM" WERE GOING DIRECTLY TO THE MORTGAGE COMPANY...IMAGINE YOUR SURPRISE WHEN YOU GET A NOTICE OF SALE, WHILE YOU THINK YOUR ATTORNEY IS SENDING YOUR BANK MONEY??

CALL THE ATTORNEY GENERAL!!! IF ANYONE IS AT A VERY GREAT RISK OF FORECLOSURE IN THE IMMEDIATE FUTURE, FEEL FREE TO CONTACT ME AND I WILL BE HAPPY TO OFFER ANY ADVISE I CAN. ME SIMPLY WORKING FOR THESE PEOPLE MAKES ME FEEL SO GUILTY AND I WANT TO HELP.

FREEFORECLOSUREHELPNY@GMAIL.COM



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#7 Author of original report

EMPLOYEES POSTING ON HERE TRYING TO REPAIR BAD COMMENTS! LIARS! SCAM ARTISTS!

AUTHOR: Kayla Jane - (United States of America)

I'm glad you got help!  Yay for you.  However, are you denying ALLLLLLLL the other questions in earlier posts are not a big deal???

So now he has a PLN email address!  Interesting!  Then why the hell did he give out a generic gmail email address just a couple months ago????  THAT DOESN'T MAKE ANY SENSE!!!!!  You two are just employees trying to cover up the damage this post has done for your company.  You are trying to scam this post just like you SCAM THOUSANDS OF PEOPLE OUT OF THEIR MONEY!!!

Here are a list of red flags that Weasel pointed out that I would like ANYONE defending this company to address.  If you cannot justify EACH AND EVERY ONE of these red flags, don't bother responding:

1. The company has changed names several times. Contrary to Mr. Andrews' claims, this is not because they are a referral company. There is nothing inherent in the referral business that would require frequent name changes. There are countless referral services that have managed to keep the same business name for years. There's no reason for a reputable organization to have to change their name, web site, and email addresses this frequently. There simply isn't.

2. The company uses multiple different domain names. They have a web site under one domain, email under another, followup email under yet another. The domain names are generic and not specific to a particular company name. The domain name registrations are less than a year old, and none of them have been registered for longer than one year, even though their web sites make copyright claims going back years.

3. They have not registered copyrights or trademarks for their business names.

4. All of the domain names they provide use an anonymous proxy service to hide their real contact information. No legitimate financial or legal services organization would ever use such a service. That alone is a huge red flag for a scammer.

5. They do not provide traceable contact information. They provide only web and email contact information and a toll-free phone number. They don't provide a physical address at all, nor do they provide a free number, fax number, or other contact method. No legitimate financial services company could possibly do business this way. They would need to receive faxes, Fedex shipments, and legal communications.

6. The company's employees use generic web mail addresses to conduct company business. There's no reason for this. A legitimate company should be able to provide its employees with email services with a domain name matching that of the company itself. This company uses inexpensive GoDaddy email hosting in some cases, free gmail accounts in other cases. A legitimate company would have their own legitimate mail service personalized for their organization, for example, an Exchange server, or a business-class email hosting provider.

7. Emails and web contacts from this company's representatives originate from various different IP addresses in different locations, including consumer cable internet providers and wireless hotspots. They are doing business from their homes, coffee shops, and internet cafes. Communications are not coming from a centralized location for this organization, such as a corporate Exchange server. When dealing with a financial services organization, this is a HUGE red flag. There are legitimate reasons for some companies to do business in this way; independent contractors, artists and designers, sole proprietorships, etc. Financial services is NOT such a business, and Steven claims to be an officer in a corporation.

8. Their web sites provide supposed examples of successful mortgage modifications, but these are all PDFs of letters from third parties to other third parties, none of which makes any mention of this company or its services. Nothing in them provides any evidence that this referral company played any role whatsoever in the loan modification.
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#8 Consumer Comment

More questions...

AUTHOR: Weasel Spleen - (United States of America)

Specific questions for you:
What exactly was the nature of the problem you had, and how did Steve help you to resolve it?
Can you provide any sort of documentation or evidence to support your statements?
What is the nature of your relationship to Steve and to PLN?
Are you an employee, co-worker, friend, or relative of Steve's?
Are you employed by or contracted to either PLN or one of its affiliates?

And of course, many other questions remain unanswered:
Where are the corporate offices located?
What is the legal name of the company and in what state is it incorporated?
What is Steve's role in the company?
What is his title?
What is the phone number and extension at his office where he can be called? (Not a toll-free answering service.)
What is his corporate email address? (No free third-party email accounts or generic emails, please.)
Why are the domain name registrations hidden by an anonymous proxy service?
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#9 Consumer Comment

i'd recommend contacting the company

AUTHOR: James Turnbull - (United States of America)

I also was recently working with this company on the situation with my bank, which happens to be extremely complicated due to the state that I live in and the type of property I own. After reading this, I went ahead and emailed Mr. Steve Andrews and his response back to me was prompt. He was also very helpful in getting the issue that I had resolved. I am glad I took a moment to email Steve and get a solution that was actual helpful. Just like Joyce Id recommend emailing Steve if your having any problems. Ike I originally contacted Steve through the PLN website, but he responded back from sandrews@plnlegalnetwork.com. hope this information was helpful.
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#10 Consumer Comment

Professional Legal Network

AUTHOR: Joyce - (United States of America)

I have put in two rebuttles, now I have another one, Steve works for the company is a MAN OF HIS WORD. He did what he said he would and I am glade to have worked it out with him. Use Steve's e mail addres to contact him about the problem, before you put a nasty comment. Putting nasty comments gets you no where, but at least trying to work it out with Steve, you just might get somewhere.
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#11 Consumer Comment

Steve who?

AUTHOR: Weasel Spleen - (United States of America)

Who is Steve?

Where is he located?

What is his address?

What is his phone number?

What is his job title?

What is his role in the company?

Where is this company?

Where are they incorporated?

What is their physical address?

Why do they use anonymous proxy services to hide the owners of their domains?
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#12 Consumer Comment

perfessional legal network

AUTHOR: Joyce - (United States of America)

I had my issues with the company Perfessional Legal Network, but have resolved them through Steve Anderson, who help me a lot and understood what I was saying, Steve is a very nice person and out to help you not harm you.

My suggestion to you, before you make complaints, contact Steve Anerson and give him a chance to help work through the problem and come up with a fix. Which I am glade I contacted Steve, it was worth it to me.

Joyce
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#13 Consumer Comment

Professional Legal Network

AUTHOR: Joyce - (United States of America)

I had issues with the company and after contacting Steve Anderson who works for Professional Legal Network we were able to reslove the problem. He is very nice and is willing to work with the people that are having problems. My suggesting is to contact Steve, before posting negative comments and you will be suprise of the turn out.
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#14 Consumer Comment

you say you are not a rip off but for 5 months now all i have got for my money

AUTHOR: hlm - (United States of America)

for 5 months i have got nothing but send more of the same paper wokrk and this is getting old and when you try to call no one will return your call or email so tell me that you are not a pipoff
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#15 Author of original report

SCAM COMPANY!!! PLN LEGAL NETWORK IS A SCAM!!!!!

AUTHOR: Kayla Jane - (United States of America)

Mr. so-called Andrews,

I see that you have stopped responding.  I guess you really don't have anything to say to all this.  I guess it's almost time to change the name again.  But don't worry... when you do, we will find out and let client's know about that new name, too.

How would you like to respond to the post above?  What do you have to say about that?  These are your employees!  Seems a little SHADY if you ask me!  SHADY!!!!!

Oh, and by the way... I am still waiting for the knock on my door from this big shot "cyber bounty hunter" you promised.  You also promised a law suit... still waiting for that as well.  The scare tactics your employees employ (like the one Donna tried by telling her client a foreclosure notice will be posted on their door in 24-48 hours) don't scare me--nor do YOURS!

BEWARE OF THIS COMPANY!!!!  The PROOF is here!  Donna, you're horrible for threatening that.  It's not even true.  You have no control over something like that.  Has nothing to do with you or your shady company.  This type of practice and business is gonna have to be reported to the Attorney General for further investigation.  Enough attention will spark an interest in your company.  ;)
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#16 Consumer Comment

RMA Legal Network?

AUTHOR: sauekl23 - (United States of America)

This company is also going by the RMA Legal Network, and had contacted my parents sending them an "Welcome Package" via email. Things sounded a little fishy to me, so I did some research. All phone/fax numbers are out of California and even the email from a "case manager" stated it was actually from the Professional Legal Network! BBB gives them an F! In a nutshell: my parents started a contract with them before I could warn them, and when my father asked to cancel the woman on the phone got angry, asked "who wore the pants in the household", and threatened that within 24/48 hours there would be a notice of foreclosure posted on their door. SCAM!

By the way, this was how the emails were signed:

Donna Goolsby | Sr. Case Manager
Professional Legal Network
Business hours 9AM-6PM PST
T: 800.208.3495 x. 1390 | F: 949.382.1565
Email:  dgoolsby@legallawassistant.com | www.plnlegalnetwork.com


BEWARE OF SCAM!!
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#17 Consumer Suggestion

National Legal Network ???

AUTHOR: John - (U.S.A.)

Did you guys used to run under this name? Street address was real close to your present one in Irvine. Checked the local BBB and it had an F rating. Always a good reason to change the name.

BTW, BBB lists Justin Moreira as the contact for that company. Justin is also on LinkedIn. 
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#18 Author of original report

How would the SCAM COMPANY (PLN LEGAL NETWORK) like to respond to the above comment??

AUTHOR: Kayla Jane - (United States of America)

Hi Steven Andrews (if that is even your real name), What do you have to say about how your employees are lying to people by telling them that they are with the mortgage company???

I know... you'll probably say that you will repremand whoever said that but the fact remains: SCAM, SCAM, SCAM!!!!  If PLN Legal Network wasn't such a shady company run by people who don't even use their real names (probably to hide other shady work they have done in the past; perhaps your real name is already burned) and uses email aliases other than the company's own, then why would all these complaints EXPOSING your scamming company start appearing????  If you guys were a legitmate company, you wouldn't practice business they way you guys do.  It really boils down to that and is just that simple.

Mr. Andrews, it looks like your company fucked with the wrong person (more than one, obviously).  And now it's coming back to bite you in your ass.  I hope it stings.

***********IF THERE IS ANYONE ELSE OUT THERE WHO HAS EXPERIENCED ANYTHING SHADY WITH THIS COMPANY, PLEASE POST YOUR EXPERIENCE(S) HERE TO WARN OTHERS.  WE ARE DOING A PUBLIC SERVICE BY WARNING OTHERS TO BE MORE CAREFUL ABOUT WHO THEY CHOOSE TO DO BUSINESS WITH!  IF ENOUGH OF US GET TOGETHER AND COMPLAIN TO THE ATTORNEY GENERAL, THE AG CAN HOPEFULLY LOOK INTO THIS COMPANY TO MAKE SURE THEY STOP ALL THEIR SHADY PRACTICES.  LET IT BE UP TO THE ATTORNEY GENERAL TO INVESTIGATE THIS COMPANY AND DECIDE WHETHER OR NOT THEY CAN BE SHUT DOWN.  AND LET'S KEEP AN EYE OUT FOR IF/WHEN THEY CHANGE THEIR BUSINESS NAME AGAIN.****************

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#19 Consumer Comment

Dealt with this company

AUTHOR: MLoranda - (United States of America)

My grandfather recently dealt with this company. Fortunately, I was able to do some research and thanks to this site was able to find out that about their past history. I was lucky enough to answer the phone when one of their representatives called. At first, he tried to lie to me and tell me he was with our mortgage company. When I confronted him about the fact that I was looking at reports regarding how his company was scamming people, he told me that he could explain. He never explained and then he went on to insult me and hang up the phone.
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#20 Consumer Comment

Here we go again, whee, this is fun!

AUTHOR: Weasel Spleen - (United States of America)

Dear anonymous scammer using the pseudonym "Steven Andrews"

"Thank you admitting you nor your mother were never a client of our network. In paragraph #4 of this BLOG you stated my mother was another victim however in BLOG post #8 you stated she was not a victim."

You deliberately misquoted my words. I corrected your deliberate misquoting of my actual words, and you then deliberately misquoted me again so as to make it look like a contradiction.

My actual words were not self-contradictory, only your distorted misquoting of them was. Anyone who cares enough to actually reread what I wrote can see this for themselves, but as a scammer, you rely on people not bothering to read carefully and thoughtfully. Your ability to manipulate people's perceptions with deceptive language is what makes you good at scamming.

Oh and by the way, Thank you admitting that your clients are actually your victims.

"Since you continue to harass our network..."

What network am I harassing?
What's the name of this network?
Who are the members of this network?
What sort of corporate entity is this network? Where is it incorporated?
What is your real physical address? (Not a Mailboxes Etc or similar dropbox.)
What is your real phone number? (Not a third party forwarding service or call center.)
Why do you hide your real identity by using anonymous proxy services?
Why do you use throwaway free email addresses instead of real corporate emails?

"...and you have never been a client and you continue with these negative reviews and allocations you are now in violation of the law by counts of Slander, Defamation Of Character and Cyber Bullying. "

Negative reviews are not slander. My opinions about your scam operation are protected free speech under the First Amendment to the Constitution. I've posted my opinions and beliefs based on factual information and your own responses to my questions.

What person or corporation am I slandering?
Where is it incorporated?
What is the physical address of this person?
What is the phone number of this person?
Why do you hide your real identity by using anonymous proxy services?
Why do you hide your real identity by using pseudonyms and free email addresses instead of real corporate emails?

By the way, what allocations are you referring to? Are you claiming that I've allocated funds in some way? Or did you mean "allegations" but put the wrong word?

"How can one waste so much time writing negative reviews about a company they have never done business with unless
the individual(s) whos writing these reviews was a former employee of the company. "

You're claiming I'm a disgruntled employee because I'm calling you a scammer, and then you're saying I'm calling you a scammer because I'm a disgruntled employee.

Circular reasoning is a logical fallacy. Nice job on continuing to distract from the fact that you STILL have refused to provide any sort of verifiable contact information whatsoever.

There's another option, that I'm legit and you're a scammer.
Speaking of which, what is the name of your business?
Where is your business incorporated?
What is your physical address?
What is the name of the law firm you are engaging to "suite" me?
Why do you hide your real identity by using anonymous proxy services?
Why do you use throwaway free email addresses instead of real corporate emails?

"We believe Weasel Spleen and Kayla Jane are the same person writing negative reviews."

Look, we both know you really don't believe that, but you have to SAY you believe it, because you have to keep up the appearance of sincerity, even in the face of overwhelming evidence to the contrary,  in order to keep the scam going.

You have to keep spreading misinformation and avoiding answering real questions while trying to undermine the credibility of those who criticize you. I don't even blame you for doing it, any more than I blame a dog for eating its own poop. You can't help it, it's part of your nature as a con-artist. Many scammers are sociopaths, and you're certainly displaying sociopathic behavior.

"In an unlikely event we come across an unhappy client, we do everything in our power to make things right. "

And yet doing everything in your power doesn't include providing basic contact information for your company. If it's not within your power to provide legitimate contact information, including physical address, phone number, corporate name, corporate email, and state of incorporation, then that means you don't HAVE those things. Which we already knew, of course.

"We have asked Weasel Spleen and Kayla Jane to contact their retained attorneys to resolve any matters, "
Earlier you claimed people should contact YOU, but provided no legitimate method for doing so. Now you're saying that unhappy people should contact some third party attorneys instead. Who will you say to contact next? The President? The Pope? Whitney Houston's ghost?

"however they have yet to contact the attorney who they claimed scammed them"

You have no idea who I've contacted, what bar association I've contacted, what state's attorneys general I've contacted, what federal agencies I've contacted.

"and they continue to write negative reviews about a company/network
they have never done business with."


When a drug dealer tries to sell drugs to my little sister, I don't need to buy the drugs myself before I call the police.

You don't do business, you commit fraud. You don't have clients, you have victims.

"To protect our company/network from Slander and Cyber Bullying our
attorneys have teamed up"

Your attorneys?
What attorneys?
Where are they?
What are their names?
Where are they licensed to practice law?
What are their mailing addresses?

"and retained a Cyber Bounty Hunter who has worked with some of the largest corporate companies in the County and has been featured on FOX News and ABC and NBC."

Who is this person? If he's a legitimate business, he should be happy to provide contact information, just like any legitimate business would.
Where is he located?
What is his business contact information?

Personally I doubt you have retained anyone, because that would cost money, and you'd rather put yours into your offshore tax haven account for when the scam collapses and you skip off to Bolivia or wherever it is you plan to run to.

"The Cyber Bounty hunter we have retained will obtain specific IP addresses from any mobile or PC globally. They will pinpoint the specific location(s) of these blog posts..."

Thank you for admitting that you're willing to hire a criminal to break federal wiretapping laws in order to protect your scam.

"and build a case for our suite against the individual(s) who continue to harass our network."

What network? Where is it incorporated? What is your physical address? Why do you refuse to provide verifiable contact information?

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#21 General Comment

Odd

AUTHOR: EitherMadOrBrilliant - (United States of America)

I've never met an executive with any company who never thought to use spell or grammar check before posting a comment. 
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#22 Author of original report

Nothing to hide...

AUTHOR: Kayla Jane - (United States of America)

I have no idea who Weasel is.  And when you track our IP addresses you will see we are TWO different people.  If you are convinced we are the same, then I wish I could be there when you find out we are really two people in fact.  Like you say, the IP addresses will prove this.  I have nothing to hide so go ahead and do your thing.  All I know is what happened to me with your company.  And I am not a former employ.  I have no idea where you get that from but it is very interesting to me because it makes me think you have something to hide since a former employee would probably know all your secrets.  Please re-read my orginal post.  That happened and, if necessary, I can prove it did.  So call all the cyber bounty hunters you want!  I have nothing to worry about.  It's not my fault your company is shady and handles things like most other corporations would not.  Still no direct line for you.  If I wasn't scammed out of money from you guys, maybe I would have the money to hire my own cyber hunter to TRACK DOWN WHO THE REAL YOU IS!  Steven Andrews who gives out a personal gmail account to handle a corporate issue????  Please.  You tell all your clients you have been in business for years yet your WHOIS information says you just barely registered your domain name a few months ago in November 2011????  Please don't talk to me about lies.  I can lie and be annonymous all I want you because I AM NOT THE ONE ASKING FOR PEOPLE'S PERSONAL INFO LIKE BANK ACCOUNTS AND FINANCIAL INFO!  That's is the difference!  I don't trust you or your company.  And I am OBVIOUSLY not the only one who feels this way.  There are 4 posters on here now.  But you probably think that I am all four of those people.  Please, please, please, please check for our IP addresses so you can learn the TRUTH about us who are exposing the lying and shady practices that your company does with all their clients and the lying that they tell new clients and how different information is given each time.



And you're right...  I am wasting my time with this.  I have posted enough and am done now.  I don't have to post any more because I am OBVIOUSLY not the only one posting the TRUTH about your shady company.  IP adresses, like you say, will prove that.  I will now let OTHERS do the posting of your scamming practices.  And that's just my opinion!  But if other people are saying the same thing as I am, it only makes you wonder, doesn't it?  I consider myself as doing a public service to help others out of being scammed.  All I am asking people is to do their homework before trusting your company with their personal information.  What is wrong witht that?  If I have only saved one person from being scammed, then fine.  But my goal is to save a lot more than that.  Hopefully I have.  Not everyone will take the time to post on here but I know a lot more people are reading it.  I would love to talk to ABC or NBC about your company's practices and let them decide for themselves to see if THEY FEEL things are a bit "unusual" by the way you handle things, what you tell clients, the discrepencies, etc.0



Good luck with everything, "Mr. Andrews"!  :)



********************If you feel there is something shady about this company or are a victim of their scam, please take the time to create a profile here and post what has happened to you and share it with the world.  Although you were scammed, help save someone else!********************
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#23 UPDATE Employee

We have retained a Cyber Bounty Hunter to find individual(s) who continue to harass the network

AUTHOR: Steven Andrews - (USA)

Dear Weasel Spleen and Kayla Jane (anonymous poster),

Thank you admitting you nor your mother were never a client of our network. In paragraph #4 of this BLOG you stated my mother was another victim however in BLOG post #8 you stated she was not a victim. Since you continue to harass our network and you have never been a client and you continue with these negative reviews and allocations you are now in violation of the law by counts of Slander, Defamation Of Character and Cyber Bullying. How can one waste so much time writing negative reviews about a company they have never done business with unless the individual(s) whos writing these reviews was a former employee of the company. We believe Weasel Spleen and Kayla Jane are the same person writing
negative reviews.

In an unlikely event we come across an unhappy client, we do everything in our power to make things right. We have asked Weasel Spleen and Kayla Jane to contact their retained attorneys to resolve any matters, however they have yet to contact the attorney who they claimed scammed them and they continue to write negative reviews about a company/network they have never done business with.

To protect our company/network from Slander and Cyber Bullying our attorneys have teamed up and retained a Cyber Bounty Hunter who has worked with some of the largest corporate companies in the County and has been featured on FOX News and ABC and NBC. The Cyber Bounty hunter we have retained will obtain specific IP addresses from any mobile or PC globally. They will pinpoint the specific location(s) of these blog posts and build a case for our suite against the individual(s) who continue to harass our network. 
        
Respectfully,
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#24 UPDATE Employee

Customer Support department has been created to assist our clients with more support for any issues they may have experienced.

AUTHOR: Steven Andrews - (USA)


Dear Kayla Jane,

As stated before my name is Steven Andrews and I have recently joined the network to assist unsatisfied clients with a resolution to any issues they may have experienced. I do not work in the office nor do I work directly on clients files. My job duties and responsibilities are to work with clients who are having issues and come to a resolution. I do not work in the office so please contact me my email if you need customer support assistance customersupport@plnlegalnetwork.com.

Respectfully, 
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#25 UPDATE Employee

Thank you for the kind words of your friend in the network

AUTHOR: Steven Andrews - (USA)

Dear #11 Ike, Dallas,
 
The stories youve read on this blog are NOT negative, if you really take the time to read them youll see most of these reviews comes from two individuals we believe are the same person whos acting as they are a different person. After youve read all comments youll see these individuals have not offered any details on how they were taken advantage of even after we have relied to their blogs asking them to contact us so that we can workout a resolution. To prove these negative comments are coming from the same person we have retained a cyber bully expert who will join our network in one weeks time who can trace and track these individuals who continue to harass the network.

Ike we thank you for the kind words regarding your friend who has a file in process now through the network. Im sure your friend is well pleased with the work thats being performed. Remember most people tent to talk about the negatives rather the positives. We have helped many individuals with their financial hardships, but not all will take the time to write a positive review about ones company. We do everything in our power to work with our clients through these difficult times, but sometimes ones to quick to judge and makes negative comments without giving one an opportunity to work out a solution. Its taken years to create this legal network and we take pride of what we have accomplished. Even though we cannot guarantee the outcome, we will guarantee we will stand by you side by side during the process and offer you
the support you need during these difficult times.

In regards to your specific situation I cannot offer you guidance/advice since I dont know details, however I can guarantee our network is a great option for you to consider. Take your time to speak with one of our consultants; the consultation is free. If you feel comfortable with the network we welcome you aboard and will stand by you side by side until we have a solution for your hardship, however if you dont feel confident we wish you the best and will be here in the future if you need our assistance.

Best wishes, 
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#26 Author of original report

OH, PLEASE!!!! Still haven't responded to the points Weasel made!

AUTHOR: Kayla Jane - (United States of America)

There is no Steven Andrews at this office.  I called and the person I spoke to said he did not know of any Steven Andrews and then I asked him to check an employee name list and said there was no Steven Andrews on it.  I asked who runs the company and he said Ted Allen and Johnny Lamboy.  And it's interesting how another person said the unprofessional gmail account is invalid now.  WHY????  And we all know how easy it is for someone to add an email to their company roster.  So all they did was add the fake name of Steven Andrews to their domanin name.  But this still does not explain why no one else at the company uses that domain name for all their email address.  They all use a generic name of @legallawassistant.  HUGE RED FLAG!!!!  And when you ask an employee about this, they never have a solid answer and give you some lame excuse that doesn't make any sense!  WHO DO THEY THINK THEY ARE FOOLING????  Obviously, they ARE fooling SOME people.  I don't know... nothing seems to add up.  I tried calling the Attorney General about this company but I was put on forever-hold and I didn't have time.  I'll call again when I have time.  It's interesting how they made some lame excuse as to how to leave a VM with a detailed message.  Almost like they KNEW no live person would pick up.  They want you to leave a VM because they want time to figure out how to address your problem rather than how to address it on the fly.

AND WHAT'S MORE INTERESTING IS HOW HE DID NOT LEAVE A DIRECT NUMBER TO CALL HIM!!!  More fake email addresses!  I mean, if this guy wanted to make things better, wouldn't it be a "normal" procedure to leave a phone number to resolve the issue????  Perhaps it's because he would have to make a new line with a new VM greeting message with the fake name rather than the one he uses at the office already, which is probably fake, too.  So it is my guess that he will add a new phone to their system with a special greeting message with a "Steven Andrews" in response to this.  Why wasn't this done ine the first place??????

SCAM ALERT!!!  SCAM ALERT!!!  SCAM ALERT!!!  SCAM ALERT!!!  SCAM ALERT!!!  SCAM ALERT!!!  SCAM ALERT!!!  SCAM ALERT!!!  SCAM ALERT!!!  SCAM ALERT!!!  SCAM ALERT!!!  SCAM ALERT!!!  SCAM ALERT!!!  SCAM ALERT!!!  SCAM ALERT!!!  SCAM ALERT!!!  SCAM ALERT!!!  SCAM ALERT!!!  SCAM ALERT!!!  SCAM ALERT!!!  SCAM ALERT!!!  SCAM ALERT!!!  SCAM ALERT!!!

Keep your money people!  They don't do anything.
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#27 UPDATE Employee

We will make things right as long as you communicate and allow us time to resolve any issues you may have experienced

AUTHOR: Steven Andrews - (USA)

Dear blogger #10 Angry Raleigh,

We apologies for any negative experience you may have had. Please remember we don't collect any monies from our clients, however we will contact your attorney and resolve any issues you may have experienced. Please contact us direct at "customersupport@plnlegalnetwork.com" or contact your retained attorney and ask to speak with a supervisor. We would like to know more details about your specific situation so we can resolve any inconveniences you may have experienced. If you happen to get a voice mail please leave a detailed message and allow us/law firm one FULL business day to return your call. Your retained attorney may be located in EST or PST time zones so it may take some time for your call to be returned. If you would like to reach me direct you can email me at "sandrews@plnlegalnetwork.com' or on my mobile phone at "stevenandrews68@gmail.com".

Respectfully, 
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#28 REBUTTAL Individual responds

quick question

AUTHOR: ike - (United States of America)

im skeptical as well and i personally know someone who wants to do this ..... but also they were referred by 2 people who are actually in the program now..... it seems to be working for them.... is there going to be a rude awakening in there fates....i was thinking about doing the program as well because the people  thats tellin me about it as well are close acquaintances and i havent seen them being ripped off yet.....but i always look up everything before i pursue and i know people who are "ok" right now then i see these horrible stories on here.... though they do have valid points because i have spoke wit a couple of people from this company and each one wants me to do something different as far as the process to be considered even though they are from the same company.....i really just dont know......
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#29 General Comment

Yes, Professional (Not), Legal Network are SCAMMERS!!1

AUTHOR: Angry - (United States of America)

I too have fallen victim to this company. I check my account this morning and this company completely wiped me out!!! i now have no money to pay my bill as I was already struggling to make ends meet from being unemployed!! I cannot beleive this has happened to me. And as for Steven's Gmail address, it is invalid. I tired emailing him this morning to tell him what this company did and what state it has left me in financially (like he would really care), and the email address is invalid.

GOD will take care of these dirtbags!!!
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#30 Author of original report

What a RIPOFF "legal" service!!!!!! WATCH OUT!!!! Do not trust this company!

AUTHOR: Kayla Jane - (United States of America)

Weasel, you make SOOOOOOOOOOO MANY good points about this scamming company!!!  You have nailed them to the wall with fine detail!  I bet Steven Andrews isn't even his real name.  I guess it won't be long before they change their name again.  :)
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#31 Consumer Comment

Who are you? Where are you? What are you?

AUTHOR: Weasel Spleen - (United States of America)

Dear anonymous scammer,
I'm exactly as anonymous as you are, quit wasting your time on this point.

As we clarified in our last post, we are an attorney referral service provider that refers clients to attorneys and law firms throughout the Country.

In other words, you still refuse to identify yourselves, provide even as much as a company name, let alone any sort of legitimate contact information.

While clients of the loss mitigation services industry have many options available to them, we provide our clients with a
particularized consultation to help determine their needs and furnish them with referrals to numerous resources to alleviate their financial circumstances. 

In other words you charge a boatload of money to give people free information.

Since you have not contacted our office

What office would that be?
Where is this office?
What's the phone number?
What's the street address?
What is the name of your company?
Where is it incorporated?

I said from the beginning you'd refuse to provide this information, and every response you make just proves me right again. No legitimate company would refuse to identify themselves like this.

and you continue to respond with excessively hostile and negative postings,  Excessively hostile? Hardly. I've actually been quite moderate in my tone, considering the contempt in which I hold you.

your mother were never a client of our company or any attorney through our network.

I have never claimed I was a client. I'm not stupid enough to be a client of yours. Unfortunately, my mother is old and senile, and easy prey for victimizing lowlife scumbags like you (how's that for excessively hostile?)

Although we have asked that you contact us numerous times so that we can resolve this issue, you have not.

Contact you how? By emailing some random GMail address? Sorry, I don't trust you.
I will never, under any circumstances, provide you with any personal information about myself, because you're fraudsters, and would probably use the information to try and get revenge on me for interfering with your scam.

Your entire business model is based on lying and deception, why on earth would I ever trust you?

who was actually "scammed" out of their hard earned dollars would have contacted their assigned attorney or our office by now and requested a resolution.

The notion that you, a scammer, would actually provide some sort of customer service to your victims is hilarious. It's like a burglar leaving a customer comment card at the scene of each crime.

Very Truly Yours,
Very truly yours who?
Who are you?
You won't say.
Because you are a scammer.
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#32 UPDATE Employee

Former employee making false statements

AUTHOR: Steven Andrews - (USA)

Dear anonymous poster,

As we clarified in our last post, we are an attorney referral service provider that refers clients to attorneys and law firms throughout the Country. While clients of the loss mitigation services industry have many options available to them, we provide our clients with a particularized consultation to help determine their needs and furnish them with referrals to numerous resources to alleviate their financial circumstances.  

Since you have not contacted our office and you continue to respond with excessively hostile and negative postings, this suggests that you or your mother were never a client of our company or any attorney through our network. In your original post, you stated your mother was a "scammed victim." Although we have asked that you contact us numerous times so that we can resolve this issue, you have not. Any individual who was actually "scammed" out of their hard earned dollars would have contacted their assigned attorney or our office by now and requested a resolution.

Very Truly Yours, 
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#33 Consumer Comment

And exactly as I predicted, you failed to address any of my points.

AUTHOR: Weasel Spleen - (United States of America)

I predicted your response, I was right on. You ignore everything of substance I said, and make vague but paranoid claims that you're being singled out for harrassment by random internet psychos.

Look, we all know how this works. You have to keep the scam going as long as you can so you can get as much money socked away in your offshore account as possible before you either shut the operation down and restart it in a new location, or the feds bang your scamming ass in prison.

You know you're a scammer, I know you're a scammer, but lots of people don't know it, and the longer you can keep up the facade of legitimacy, the more money accumulates in your boat fund. You don't provide a valuable service, you charge a ton of money to direct people to other people who in turn charge them a ton of money to give them things they could get for free somewhere else.

You criticize me for being anonymous, while you yourself use a fake name, and protect your company's real identity with anonymous proxy service on your domain names. Here's a hint for you: I'm not asking anyone to trust me with their personal information. I'm not asking anyone to give me access to their banking informatin. I'm not asking anyone to PAY ME MONEY.

You are doing all those things, and yet you refuse to identify yourself or your company.

I really don't know why I bother writing this, you'll just continue to do the exact same thing, make some vague claims about providing a valuable service, refuse to provide any sort of TRACEABLE contact information, and whine about how unfair it is that not everyone is stupid enough to fall for your scam.

Until you provide specific and verifiable information about your company's location, incorporation, and  history, you're a lying scumbag. Period. Prove me wrong. Go on, I dare you to.  You won't, because you're a scammer.
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#34 UPDATE Employee

More false statements and accusations

AUTHOR: Steven Andrews - (USA)



Dear anonymous poster:

Given the utter lack of clarity in your accusations, it appears you have spent more time writing this blog than then reaching for the phone and asking for assistance. You began this post by making a claim that your mother was another "victim", yet you offer no facts that clarify exactly how your mother's experience or the services she may or may not have received were sub-par. Further, when offered personal assistance in a professional manner, you are completely unwilling provide information to allow our company to resolve the alleged incident that led to your post -- at no charge whatsoever to you or your mother. How can one offer assistance when there is no communication? It seems you have gone through painstaking measures to gather data for an online post when the first and last step to resolve this issue would be to make one phone call or send one e-mail asking to speak to someone regarding your issue.  We are here to help but cannot help those who do not want assistance.  

Please remember that PLN is not a law firm, nor do we make the claim that we are a law firm. PLN is an attorney referral service provider. This means that we offer a free initial consultation for anyone needing assistance with loss mitigation services, such as bankruptcies, attorney debt settlement, legal tax settlements, loan modifications, litigation, and many other services attorneys in our network provide. When a customer contacts us directly or completes a basic online form, our representatives conduct a telephonic interview to determine whether our legal network can meet the customer's needs. If such a determination is made, we connect the customer with a law firm from our network of pre-screened firms that offer the service the customer requires.

Given the lack of details in your post, including the name of the law firm or attorney your mother was matched with, this post leads us to believe your mother is not and has never been an actual client of our company. When a client is referred through our network a licensed attorney contacts the client for furthure consultation. If your mother had concerns, why was the law firm not contacted first to resolve this matter?

Please understand that we are a service provider that works with attorneys and law firms across the United States. We have a referral network of over 32 licensed attorneys practicing nationwide. Just like with any business, there may be minor oversights or client miscommunications at times but the stark difference is that we will do everything in our power to resolve any and all customer issues which are brought to our attention. Many clients of the loss mitigation services industry are under a great deal of stress. We are in this business to lessen that stress by providing each client with numerous resources aimed at resolving their financial circumstances. In doing so, we ask that the client reach out to us so that we can resolve any issues that arise during this process.

In closing, we have provided this anonymous poster with our contact information and direct access to our email address so that we can personally resolve his or her issue. We ask that you provide more information on your mother's case and we will have her representative attorney from her state reach out to her personally before the end of the day.

Very Truly Yours,



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#35 Consumer Comment

My mother was another victim

AUTHOR: Weasel Spleen - (United States of America)

My mother was victimized by these people recently. The company cold-calls people who are in financial distress, and makes vague references to government programs and "legal" assistance, but provides no actual facts to back up or support their claims. They then ask the victim to pay them money so that they can begin "working on the case." The amount they ask for varies, because they don't have any actual expenses, as they do no actual work. They simply figure out how much money the person is willing to part with, collect it, then either do nothing whatsoever, or else provide the person with publicly available free information about programs that they have no actual involvement in. If the victim is reluctant to pay the initial fee they ask for, they simply lower it until the victim is willing to pay.

The rebuttal itself is so generic and vague that it's impossible even to know if it was composed for this forum, or simply copied and pasted from some other source. In fact, this same rebuttal could be posted word-for-word in multiple different places, for multiple different companies, without any changes. It never mentions the company name, the
name of the forum, or the username of the complainer.

The response is filled with generic feel-good language about how helpful the company is, but provides no actual facts. Furthermore, it's riddled with punctuation and grammar errors. An official response from a high-level officer of a reputable company should have been properly reviewed and edited before posting. At the very least, this is unprofessional.

Let's examine these rebuttals in detail...

"My name is Steven Andrews, I am one of the officers of the company and I am responding to the aforementioned complaint."

He is one of the officers of 'the company?' What company would that be? Why doesn't he provide the name of this company? Is it because he can't remember what the company name is this month? Or is it because this is a generic posting he makes to any forum complaints about any of the various "companies" he is using to front this scam? And he's "one of the officers?" Which one? CEO? CFO? Vague, ambiguous statements make it harder to search for and find evidence to back up his claims. If he is sincere, he should not be afraid to provide specific details about his role at the company.

"Steven Andrews" claims to be from Newport Coast, but where is that? Well Newport Coast used to be an incorporated area in California, but it hasn't been since 2001, and is now part of Newport News. It's a wealthy vacation home spot in California, and is certainly not the home of any corporation called Professional Legal Network. Of course we have no way to confirm that Steven Andrews is actually from Newport Coast, or even that he exists at all, but since scamming is a very profitable business, I would not be surprised if a scammer were able to afford a multimillion dollar home in such a place.

The company's rebuttal does nothing to address the actual substance of the complaints made.
Furthermore, it makes claims to constutitional protections that do not exist.

"The 'Confrontation Clause' of the Sixth Amendment to the United States Constitution provides that we have the legal right to face ones accusers."

Steven, you will be given that legal right when you show up in a court of law to answer criminal charges. The Sixth Amendment does not give you any right to confront anyone on a privately owned internet forum. Anyone with even a trivial level of exposure to the legal system would know this. Either you don't, in which case you have no business being in the business of providing legal advice, or you do, in which case you are being deliberately deceptive. And the 14th Amendment? Seriously? How about the FIRST Amendment, Andrew? The one that protects people's rights to express their opinions?

"The fact that I am personally unaware of any customer upset with our company tells me this is not a customer."

Steven, did you really just claim to have no awareness of any unhappy customers? Sorry, but anyone who has been in business more than two weeks has at least one unhappy customer. And a couple of Google searches show MANY complaints about your company/companies in various places, so this is just a flat-out lie.

"Which leads me to my next point that why would anyone who has never done business with any company go off and make unfounded claims?"

Why indeed? Doesn't it seem more likely that there's a legitimate problem behind the complaint rather than that some crazy lunatic has launched a personal vendetta for no reason whatsoever?

"I would personally like to handle this in a professional manner..."

If you want to be professional, you could start by using corporate email with traceable and identifiable domain names, and providing accurate information about your corporation, including where you are incorporated, who your officers are, and where your corporate offices are located. Note that a physical shipping address that is really some Mailboxes Etc drop box just won't cut it.
However you won't do this, because you can't. If you respond at all, it will be with a smokescreen of rhetoric, generic platitudes or vague threats of legal action.

"I am very concerned that this is not a customer, because how does a company defend itself
when the person blogging is not an actual customer?"


Exactly the same way any legitimate business defends itself, with transparency and honesty. I highly doubt you'll do that.

"I would like to provide one of my personal emails for this blogger to reach out to me so that this can be handled properly and professionally. Please email me direct at stevenandrews68@gmail.com"

Why provide a throwaway Gmail address instead of a legitimate corporate email address? Either you're too cheap to afford legitimate services, or you have something to hide. Neither option suggests you're a good choice for financial or legal services.

The evidence that this is a scam is overwhelming, But don't take my word for it, review these facts, all of which can be independently confirmed by anyone with internet access.

1. The company has changed names several times. Contrary to Mr. Andrews' claims, this is not because they are a referral company. There is nothing inherent in the referral business that would require frequent name changes. There are countless referral services that have managed to keep the same business name for years. There's no reason for a reputable organization to have to change their name, web site, and email addresses this frequently. There simply isn't.

2. The company uses multiple different domain names. They have a web site under one domain, email under another, followup email under yet another. The domain names are generic and not specific to a particular company name. The domain name registrations are less than a year old, and none of them have been registered for longer than one year, even though their web sites make copyright claims going back years.

3. They have not registered copyrights or trademarks for their business names.

4. All of the domain names they provide use an anonymous proxy service to hide their real contact information. No legitimate financial or legal services organization would ever use such a service. That alone is a huge red flag for a scammer.

5. They do not provide traceable contact information. They provide only web and email contact information and a toll-free phone number. They don't provide a physical address at all, nor do they provide a free number, fax number, or other contact method. No legitimate financial services company could possibly do business this way. They would need to receive faxes, Fedex shipments, and legal communications.

6. The company's employees use generic web mail addresses to conduct company business. There's no reason for this. A legitimate company should be able to provide its employees with email services with a domain name matching that of the company itself. This company uses inexpensive GoDaddy email hosting in some cases, free gmail accounts in other cases. A legitimate company would have their own legitimate mail service personalized for their organization, for example, an Exchange server, or a business-class email hosting provider.

7. Emails and web contacts from this company's representatives originate from various different IP addresses in different locations, including consumer cable internet providers and wireless hotspots. They are doing business from their homes, coffee shops, and internet cafes. Communications are not coming from a centralized location for this organization, such as a corporate Exchange server. When dealing with a financial services organization, this is a HUGE red flag. There are legitimate reasons for some companies to do business in this way; independent contractors, artists and designers, sole proprietorships, etc. Financial services is NOT such a business, and Steven claims to be an officer in a corporation.

8. Their web sites provide supposed examples of successful mortgage modifications, but these are all PDFs of letters from third parties to other third parties, none of which makes any mention of this company or its services. Nothing in them provides any evidence that this referral company played any role whatsoever in the loan modification.

I could go on, there's lots more evidence that this is a scam to be found, but frankly, these guys have already wasted enough of my time with their attempt to defraud my family members.

And no, Steven, I won't provide you with any details, because I do not trust you, not even slightly.

Whois information below...

02/19/12 12:10:53 whois plnlegalnetwork.com .com is a domain of USA & International Commercial
Searches for .com can be run at http://www.crsnic.net/

whois -h whois.crsnic.net plnlegalnetwork.com ...
Redirecting to GODADDY.COM, LLC

whois -h whois.godaddy.com plnlegalnetwork.com ...
The data contained in GoDaddy.com, LLC's WhoIs database,

while believed by the company to be reliable, is provided "as is" with no guarantee or warranties regarding its accuracy.  This information is provided for the sole purpose of assisting you in obtaining information about domain name registration records.

Any use of this data for any other purpose is expressly forbidden without the prior written permission of GoDaddy.com, LLC.  By submitting an inquiry, you agree to these terms of usage and limitations of warranty.  In particular,
you agree not to use this data to allow, enable, or otherwise make possible, dissemination or collection of this data, in part or in its entirety, for any purpose, such as the transmission of unsolicited advertising and and solicitations of any kind, including spam.  You further agree not to use this data to enable high volume, automated or robotic electronic
processes designed to collect or compile this data for any purpose, including mining this data for your own personal or commercial purposes.

Please note: the registrant of the domain name is specified in the "registrant" field.  In most cases, GoDaddy.com, LLC
is not the registrant of domain names listed in this database.


Registrant:
Domains By Proxy, LLC
DomainsByProxy.com15111 N. Hayden Rd., Ste 160, PMB 353
Scottsdale, Arizona 85260
United State
Registered through: Go Daddy
Domain Name: PLNLEGALNETWORK.COM
Created on: 11-Oct-1
Expires on: 11-Oct-12
Last Updated on: 11-Oct-11
Administrative Contact:
Private, Registration  PLNLEGALNETWORK.COM@domainsbyproxy.com
Domains By Proxy, LLC
DomainsByProxy.com
15111 N. Hayden Rd., Ste 160, PMB 353
Scottsdale, Arizona 85260
United States
(480) 624-2599      Fax -- (480) 624-2598
Technical Contact:
 Private, Registration  PLNLEGALNETWORK.COM@domainsbyproxy.com
Domains By Proxy, LL
DomainsByProxy.com
15111 N. Hayden Rd., Ste 160, PMB 353
Scottsdale, Arizona 85260
 United States
  (480) 624-2599      Fax -- (480) 624-2598

  Domain servers in listed order:

   NS41.DOMAINCONTROL.COM

   NS42.DOMAINCONTROL.COM

02/19/12 12:58:47 whois legallawassistant.com .com is a domain of USA & International Commercial
Searches for .com can be run at http://www.crsnic.net/

whois -h whois.crsnic.net legallawassistant.com ...
Redirecting to GODADDY.COM, LLC

whois -h whois.godaddy.com legallawassistant.com ...
The data contained in GoDaddy.com, LLC's WhoIs database, while believed by the company to be reliable, is provided "as is" with no guarantee or warranties regarding its accuracy.  This information is provided for the sole purpose of assisting you in obtaining information about domain name registration records.

Any use of this data for any other purpose is expressly forbidden without the prior written permission of GoDaddy.com, LLC.  By submitting an inquiry, you agree to these terms of usage and limitations of warranty.  In particular,
you agree not to use this data to allow, enable, or otherwise make possible, dissemination or collection of this data, in part or in its entirety, for any purpose, such as the transmission of unsolicited advertising and and solicitations of any kind, including spam.  You further agree not to use this data to enable high volume, automated or robotic electronic
processes designed to collect or compile this data for any purpose, including mining this data for your own personal or commercial purposes.

Please note: the registrant of the domain name is specified in the "registrant" field.  In most cases, GoDaddy.com, LLC
is not the registrant of domain names listed in this database.

Registrant:
Domains By Proxy, LLC
DomainsByProxy.com
15111 N. Hayden Rd., Ste 160, PMB 353
 Scottsdale, Arizona 85260
  United States
   Registered through: Go Daddy
   Domain Name: LEGALLAWASSISTANT.COM
      Created on: 26-Apr-10
      Expires on: 26-Apr-12
      Last Updated on: 04-Apr-11
  Administrative Contact:
      Private, Registration  LEGALLAWASSISTANT.COM@domainsbyproxy.com
      Domains By Proxy, LLC
      DomainsByProxy.com
      15111 N. Hayden Rd., Ste 160, PMB 353
      Scottsdale, Arizona 85260
      United States
      (480) 624-2599      Fax -- (480) 624-2598

   Technical Contact:
      Private, Registration  LEGALLAWASSISTANT.COM@domainsbyproxy.com
      Domains By Proxy, LLC
      DomainsByProxy.com
      15111 N. Hayden Rd., Ste 160, PMB 353
      Scottsdale, Arizona 85260
      United States
      (480) 624-2599      Fax -- (480) 624-2598

   Domain servers in listed order:

      NS47.DOMAINCONTROL.COM

      NS48.DOMAINCONTROL.COM


02/19/12 13:07:12 whois alnlegalservices.com .com is a domain of USA & International Commercial
Searches for .com can be run at http://www.crsnic.net/whois -h whois.crsnic.net alnlegalservices.com ...
Redirecting to GODADDY.COM, LLC whois -h whois.godaddy.com alnlegalservices.com ...
The data contained in GoDaddy.com, LLC's WhoIs database, while believed by the company to be reliable, is provided "as is" with no guarantee or warranties regarding its accuracy.  This information is provided for the sole purpose of assisting you in obtaining information about domain name registration records.

Any use of this data for any other purpose is expressly forbidden without the prior written permission of GoDaddy.com, LLC.  By submitting an inquiry, you agree to these terms of usage and limitations of warranty.  In particular,  you agree not to use this data to allow, enable, or otherwise make possible, dissemination or collection of this data, in part or in its entirety, for any purpose, such as the transmission of unsolicited advertising and and solicitations of any kind, including spam.  You further agree not to use this data to enable high volume, automated or robotic electronic processes designed to collect or compile this data for any purpose, including mining this data for your own personal or commercial purposes.

Please note: the registrant of the domain name is specified in the "registrant" field.  In most cases, GoDaddy.com, LLC
is not the registrant of domain names listed in this database.

Registrant:
Domains By Proxy, LLC
DomainsByProxy.com
15111 N. Hayden Rd., Ste 160, PMB 353
 Scottsdale, Arizona 85260
  United States
  Registered through: Go Daddy
  Domain Name: ALNLEGALSERVICES.COM
  Created on: 13-Jan-11
  Expires on: 13-Jan-13
  Last Updated on: 15-Oct-11
  Administrative Contact:
  Private, Registration  ALNLEGALSERVICES.COM@domainsbyproxy.com
  Domains By Proxy, LLC
  DomainsByProxy.com
  15111 N. Hayden Rd., Ste 160, PMB 353
  Scottsdale, Arizona 85260
  United States
  (480) 624-2599      Fax -- (480) 624-2598
  Technical Contact:
  Private, Registration  ALNLEGALSERVICES.COM@domainsbyproxy.com
  Domains By Proxy, LLC
  DomainsByProxy.com
  15111 N. Hayden Rd., Ste 160, PMB 353
  Scottsdale, Arizona 85260
  United States
  (480) 624-2599      Fax -- (480) 624-2598

   Domain servers in listed order:
  NS63.DOMAINCONTROL.COM
  NS64.DOMAINCONTROL.COM

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#36 Consumer Comment

I am responding back to your blog.

AUTHOR: Steven Andrews - (United States of America)

Dear blogger,

I am responding back to your blog. 

As I mentioned last week, I would like to address whatever your issue is and if possible as it is our moral right to do so, to resolve any potential concern you may have or provide any sort of an apology if necessary if you were offended in any way. The 'Confrontation Clause' of the Sixth Amendment to the United States Constitution provides that we have the legal right to face ones accusers. The Fourteenth Amendment makes the right to confrontation applicable to the states and not just the federal government. We noticed with your blogs nothing was ever mentioned what we actually did wrong?

We saw that you did mention you have tried to get help from your bank at the time and they had turned you down. There are various reasons why banks will approve some and not others, this is something that we face daily. We realize that many homeowners have been hit hard by the economic situation that our country has and continues to be going thru. We are in a position to help many but not all who ask for help. Yet, we are dedicated to trying our best and are proud of the folks we are able to help. I can tell you we have a long list of homeowners who have been blessed by our results of our dedication and hard work on their behalf and consistently gain referrals from many of those clients. I know that when faced with a financial crisis sometimes people do not act rationally, and can even feel the world is out to get them, and many have a sense of helplessness. We are here to offer assistance, but we need to know what the exact issue is in order to resolve the matter. 

Again, please contact me directly so that we can resolve your concerns. We would like to prove to you what kind of company and good people we are. I will put our entire team behind making sure you are taken care of  and work towards a positive resolution to your personal situation if in fact you still have a need. We will be willing to take on this case as Pro Bono (at no charge to you what so ever). We are proud of our company, proud when a case is successful for a homeowner.

Respectfully,  
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#37 Author of original report

SCAMMERS!!!! Don't give them your money!!!!

AUTHOR: Kayla Jane - (United States of America)

SCAMMERS!!!!  Don't give them your money!!!!SCAMMERS!!!!  Don't give them your money!!!!SCAMMERS!!!!  Don't give them your money!!!!SCAMMERS!!!!  Don't give them your money!!!!SCAMMERS!!!!  Don't give them your money!!!!SCAMMERS!!!!  Don't give them your money!!!!SCAMMERS!!!!  Don't give them your money!!!!SCAMMERS!!!!  Don't give them your money!!!!SCAMMERS!!!!  Don't give them your money!!!!SCAMMERS!!!!  Don't give them your money!!!!SCAMMERS!!!!  Don't give them your money!!!!SCAMMERS!!!!  Don't give them your money!!!!
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#38 Consumer Comment

This is a false statement I would like this matter to be handled properly and professionally

AUTHOR: Steven Andrews - (United States of America)

Dear Blogger,

My name is Steven Andrews, I am one of the officers of the company and I am responding to the aforementioned complaint. Most complaints for any business come from actual customers of that business. That usually means the company has entered into a contract providing services to the individual and most likely monies have been issued to the company to create an order for receiving a product or begin providing a service to that customer. We believe that the blogger who is making this complaint is not an existing customer of ours. We have an excellent customer service staff and procedures to insure that all customers are provided with the services that they seek and work towards solving any issues they may have. This is due to our hard work and excellent services that we provide. We absolutely will not allow anyone to walk away without us solving a problem period. In your blog you had stated this is a scam, but you didnt mention what actually happened or how you personally got scammed. What is wrong and what happened to make you feel this way; we are here to assist and help in anyway, but we need to know what the exact issue is to solve this matter or any matter. Without proper communication how can there be a resolution. The fact that I am personally unaware of any customer upset with our company tells me this is not a customer. Which leads me to my next point that why would anyone who has never done business with any company go off and make unfounded claims? In your blog you also stated different company names. We are an attorney network company and refer clients to specific attorneys throughout the country depending on the exact services theyre interested in. Since we work with attorneys throughout the country you will hear different names. I would personally like to handle this in a professional manner whereby we can clear up any confusion or issues. I am very concerned that this is not a customer, because how does a company defend itself when the person blogging is not an actual customer? Its just possible that the person whos writing this is incorrect in their statements. I would like to provide one of my personal emails for this blogger to reach out to me so that this can be handled properly and professionally. Please email me direct at stevenandrews68@gmail.com and provide specifics of what occurred and Ill personally handle the matter right away. I will then report back to this blog so that all may see who is forthright in seeking the truth!

Respectfully
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