- Report: #785889
Report - Rebuttal - Arbitrate
Complaint Review: Queston Construction
Queston Construction7518 2nd St.NW Albuquerque, New Mexico United States of America
Queston Construction Letf running water line uner TPO roof. Albuquerque, New Mexico
*REBUTTAL Owner of company: We performed our work to our contract
*Author of original report: Apologize
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Queston Construction was commissioned to install a TPO membrane roof on my house. After installation I had a constant leak in the corner of my house. By a constant leak I mean collecting gallons of water every day and never stopping, rain or shine. The first tried to claim a firework hit my roof so they were not responsible. They then continued to create one excuse after another to explain the problem, and all causes were somehow not their fault.
Come to find out they had buried a running water line (old AC line) under the TPO roof and that had been leaking into my house for months. Of course when it came time to answer for their mistake they said there was not water in the line when they installed the roof so how could they be blamed. I of course said that you should nor bury a water line or at least consult the owner or find the source of the line. Anyhow they refused to cover the damage to my house and Im left with a large bill of repairs.
These people were very unprofessional and combative. They would schedule appointments then not show up, and tried to charge me for repairing the problem that they caused. This company is group of hacks and criminals.
This report was posted on Ripoff Report on 10/07/2011 07:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/Queston-Construction/Albuquerque-New-Mexico-87107/Queston-Construction-Letf-running-water-line-uner-TPO-roof-Albuquerque-New-Mexico-785889. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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