- Report: #1142573
Report - Rebuttal - Arbitrate
Complaint Review: R2 Games
R2 Games Kabam, Proficient City, 7 Roads Internet Fraud Internet
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The specific game I'm referring to is called Wartune by R2 Games aka Kabam aka Proficient City aka 7 Roads and who knows what other name they go by. This company is producing a variety of games that are all the same basic game with different skins. They say they are "free-to-play" games, but they are far from it. As time has gone by, more and more things, even basic ones, end up costing real money.
The thing that has brought me here today is their latest scam to get real money from their player base. There was a monthly event called Class Wars, where a wager may be placed using ingame currency called balens (real money required to purchae these balens). On the screen where the wagers were placed, was a description of the rewards for said event. A winning wager required the you select the top 3 players, in their exact finishing positions. If you placed a winning wager, you would recieve anywhere from 1.5x - 20x your bet and a losing wager would be a payback of 100% of your wager. The 100% return seemed unusual to the player base and for several days, support tickets were sent in and posts were made on the games forum, asking for clarification on this, to be sure it was correct. No responses came from the tickets, only a few random ingame chat messages from supposed Developers, stating that it was indeed correct.
The final day came for bets to be placed and of course, since it was stated that even a losing wager netted 100% return, an unusually high amount of non-refundable wagers was placed (again, this is real money being spent and once a bet was placed, it could not be cancelled). After the event, it came to many players surprise, that not a single person won their wager and everyone received a 50% return on their losing wagers, . It was then that responses to the support tickets began appearing. After a week of silence by the developers, they were now saying that it was a typo and that the 50% return was the correct payout and while they were sorry for the inconvenience this may have caused, there was nothing that could be done to correct the situation. Also note that this was the 1st time that there was no winning wager.
This is just an example of how this company does business.
Pay for practically everything to be somewhat competative/ Little to no customer service/ Several instances of a "typo" or "wording error" that was not addressed until after the fact, with no refunds, compensation or apology/ The company itself constantly going against it's own TOS/ Winning or offering "free" things, only to find out you have to spend real cash in order to use them and the list goes on and on.
There are plenty of actual free games out there , if you don't want to spend real money and quite a bit of it, to play a game, then do yourself a favor and avoid this one, as well as any games sponsored by this company.
Thanks for your time
This report was posted on Ripoff Report on 04/29/2014 07:05 AM and is a permanent record located here: http://www.ripoffreport.com/r/R2-Games/internet/R2-Games-Kabam-Proficient-City-7-Roads-Internet-Fraud-Internet-1142573. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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