- Report: #1100089
Report - Rebuttal - Arbitrate
Complaint Review: ROVECONCEPTS.COM
ROVECONCEPTS.COM990 West 7th Ave Vancouver, British Columbia Canada
ROVECONCEPTS.COM FRAUD - DO NOT BUY Vancouver BC
*UPDATE Employee: Rove Concepts Rebuttal - Fake Reviews
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I ordered 4 barcelona chairs from rove concepts. The furniture was delivered 9 weeks later and while I was out of town and my girlfriend was home. The chairs were damaged and the delivery men did not inform or write anything on the Bill of Lading. They assured her it would get taken care of. After 3 weeks from when I first informed rove concepts I am still waiting for this issue to be resolved.
I ordered furniture from here because they were cheaper than my local stores and what a mistake...they forgot to ship my furniture...it was 9 weeks (supposed to come after 2 weeks)...horrible customer service...one agent even told me that they do not really communicate with each other so things like this happen all the time. DO NOT BUY FROM THEM!!
NOTICE how they screw the customers and only try to correct the mistakes several months later AFTER the negative reviews start hurting their sales. WHAT A SCAM!
I am hoping THIS REAL review will help customers make an informed decision and you will not fall for the ROVE CONCEPTS SCAM.
Only Yelp and Rip-off report has real reviews for this company. ALL REVIEWS ELSEWHERE FOR ROVE CONCEPTS ARE FAKE. They are posted by the owners themselves. For example: Resellerratings removes and edits any reviews for businesses that pay them monthly, so do not be fooled by the positive reviews for this company on resellerratings.com
ALL IN ALL, Roveconcepts is a big scam. Not worth the hassle. If you are looking to purchase good quality furniture, I will suggest you look elsewhere.
I called my VISA rep and she is going to file a dispute in hopes of getting my money back. We'll see.
This report was posted on Ripoff Report on 11/17/2013 12:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/ROVECONCEPTSCOM/Vancouver-British-Columbia-V6H-4J1/ROVECONCEPTSCOM-FRAUD-DO-NOT-BUY-Vancouver-BC-1100089. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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