- Report: #887299
Report - Rebuttal - Arbitrate
Complaint Review: Radio Shack/Virgin Mobile Broadband2Go/Sprint Mobile
Radio Shack/Virgin Mobile Broadband2Go/Sprint MobileOverland Park, Kansas United States of America
Radio Shack/Virgin Mobile Broadband2Go/Sprint Mobile Sprint 3G network for laptop top up card Overland Park, Kansas
*UPDATE Employee: How Pre-Pay Works
purchased 50 dollar monthly data usage 'top up' card Broadband2go on the sprint network from Virgin Mobile. The product was unacceptable, not enough data, speeds slowed way down (256k) after 5G data usage (my usage in a couple of days). Immediately returned the product to Radio Shack and 2 days later contacted Virgin Mobile to get a refund on my 50 dollars.
was promised a check would arrive in 4-6 weeks, check did not arrive, contacted Virgin Mobile and they said a check would arrive in 4-6 weeks.
then after 2 months a check would arrive first week in a couple of weeks.
LIES LIES LIES. the real story: when no data usage occurred the 50 dollars were moved to an inactive account and after 60 days a TERMINATION FEE of (you guessed it) 50 dollars was applied and the RIP OFF is complete. Sprint mobile told me these calls are handled all the time and they inform everyone it is legal.
currently working with Better Business Bureau and Federal Trade Commission regarding this nonsense. sounds like a class action suit is in order.
This report was posted on Ripoff Report on 05/23/2012 08:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/Radio-ShackVirgin-Mobile-Broadband2GoSprint-Mobile/Overland-Park-Kansas-/Radio-ShackVirgin-Mobile-Broadband2GoSprint-Mobile-Sprint-3G-network-for-laptop-top-up-887299. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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