- Report: #585381
Report - Rebuttal - Arbitrate
Complaint Review: Radioshack - Compaq
Radioshack - Compaq11865 Carmel Mountain Rd San Diego, California United States of America
Radioshack - Compaq Compaq Computer, Printer and Monitor $297 after rebates (1999) San Diego, California
I bought a computer package (Compaq Computer, Printer & Monitor) that was on sale for $297 after rebates. One exception is that the monitor had a small screen and I opted to buy the monitor with the larger screen (17")
It cost a few dollars more but it also had the rebates. The salesman informed me that the only monitor he had was on display. I agreed to purchase the floor model. As I went to pay for it, he asked me if I wanted to apply for a RadioShack credit card. I said no, it probably would not go thru anyway.
He said, "Let's try any way." I said, "OK". He tried, it went thru and I was set. He then picked up the monitor, unplugged it and proceeded to place it in a box. We then went thru the process of getting me a screen name and hooking me up on the internet. (It came with the computer)
I get ready to sign the paper work and I see he has me down for $800 plus on this new acct that I had just opened. I questioned this and he told me that after the rebates of ($400-computer-$275-monitor-$100-printer) my acct would show a balance of $250 plus sales tax.
I get home, start applying for the rebates and discover that he had put the monitor in wrong box. No UPC code for this item. I also discover that he had taken the $400 rebate in-store. So, I wind up with a rebate of only $100 for the printer. I went back to the store to speak with him, and lo and behold, he had been transferred to another location. I could never locate John any more.
I tried to call the acct receivables dept at RadioShack to report all this and I was informed that it was too late the acct had been set up already and I owed all this money. It was only supposed to cost $257 in total after rebates.
It took me from 1999 to 2006 to pay this off. I contacted Compaq and Compuserve and got no help from them either.
This happened in San Diego, Ca in Dec 1999.
This report was posted on Ripoff Report on 03/25/2010 09:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/Radioshack-Compaq/San-Diego-California-92128/Radioshack-Compaq-Compaq-Computer-Printer-and-Monitor-297-after-rebates-1999-San-Di-585381. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.