Complaint Review: Rainbow Hair Aliexpress - Internet
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- Author Not Confirmed
- Rainbow Hair Aliexpress Internet United States of America
- Phone:
- Web: http://www.aliexpress.com/store/210...
- Category: Beauty Products
Rainbow Hair Aliexpress Caitlin Zhou sells fake synthetic hair for high prices and unprofessional wont respond to issues Internet, Internet
*UPDATE Employee: Reply from Alibaba Group
Show customers why they should trust your business over your competitors...
I purchased hair from this Chinese Vendor on aliexpress. The hair this company sells is synthetic and animal hair. There are white and and red hairs all in the bundles.
This hair sheds, mats, and acts worse than bss hair. This is false advertisment, the hair is not virgin hair at all.
Once theres a problem she completely ignores your email or any way you try contact this company.
Buyer Beware of name Caitlin Zhou or Ben Gao..or the company named Rainbow hair. They use Aliexpress or alibaba
All they do is close store down change name and sell there bad quality hair from china at high prices.
This report was posted on Ripoff Report on 04/20/2013 02:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rainbow-hair-aliexpress/internet/rainbow-hair-aliexpress-caitlin-zhou-sells-fake-synthetic-hair-for-high-prices-and-unpro-1044886. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Reply from Alibaba Group
AUTHOR: Molly - ()
SUBMITTED: Thursday, November 21, 2013
Hello -
I was sorry to see that you were having problems with one of the suppliers that you found on AliExpress. I know that your post is from earlier this year, but I am listing a response so that others who have problems with an AliExpress supplier can see it.
AliExpress.com has a customer service team to assist buyers in this type of situation. The best way to get in touch with them is to send an email with the particulars of your situation to buyer@aliexpress.com.
While we can't resolve 100% of all customer issues, we will always try our best to help.
Regards,
Molly Morgan
Alibaba Group
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