- Report: #920784
Report - Rebuttal - Arbitrate
Complaint Review: Renovation Experts / RenExPro
Renovation Experts / RenExProJacksonville, Florida United States of America
Renovation Experts / RenExPro Scam artists / Rip Off / Unethical Business Practices / Fraudsters Jacksonville, Florida
*Consumer Comment: Same Renex Ripoff Here
*UPDATE Employee: Response from RenovationExperts
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When contacting the customer service department to be reimbursed for the lead, I was told that they only give credit in the way of a new lead. Unfortunately most of their leads are bogus in one way or another (miscategorized, bogus contact information etc.) and you spend more time on the phone with the customer service department trying to get them to stop charging your card to "replenish" your account funds than you do following up on any real leads (not generated from Renovation Experts).
There is much more that can be said for the unethical business practices and poor (that is the kindest word I can think of) customer service they provide but I think based on the feed back others have provided (all consistent with my experience) we should all look into a class action law suit! Please respond to this if you are interested in looking into this as an option to stop this company from continuing to conduct themselves in such a fraudulent manner.
This report was posted on Ripoff Report on 08/01/2012 08:17 AM and is a permanent record located here: http://www.ripoffreport.com/r/Renovation-Experts-RenExPro/Jacksonville-Florida-32258/Renovation-Experts-RenExPro-Scam-artists-Rip-Off-Unethical-Business-Practices-Fra-920784. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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