• Report: #930614

Complaint Review: Repo.com

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  • Submitted: Tue, August 21, 2012
  • Updated: Fri, September 07, 2012

  • Reported By: Truth — Richmond British Columbia Canada
Repo.com
Trapp Avenue Burnaby, British Columbia United States of America

Repo.com Accurate Bailiffs Scam, Fraud, Misrepresentation, Burnaby, British Columbia

*Author of original report: Facts are not Neccessarily Truth

*REBUTTAL Owner of company: Facts

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NEVER buy anything at this place as they are scam artists. They make you think they are a bailiff and act for a bank, however they buy wrecked vehicles, damaged vehicles and equipment, boats trailers, etc. They sell them as if they are repossessed but they are rebuilts and other. Everything on their lot is only woth .50 on the dollar of what they ask. They put sawdust in transmissions and rear ends that are making noises. They duct tape leaks, do some paint touch up, hide real problems in sneaky ways. Never deal with this company as Wayne Naylor is the biggest SCAM ARTIST around. He has crooks in places to help him pull off these scams & false reports on vehicles. We know of at least 8 people who have purchased from here and been screwed. Repo.com is the worst place to buy anything as there is no warranty as people find out. A warranty is only as good as the company that provides the warranty. Stay away from this company.

This report was posted on Ripoff Report on 08/21/2012 06:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Repocom/Burnaby-British-Columbia-/Repocom-Accurate-Bailiffs-Scam-Fraud-Misrepresentation-Burnaby-British-Columbia-930614. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Author of original report

Facts are not Neccessarily Truth

AUTHOR: Truth - (Canada)

Don't believe a word that they wrote. Obviouly in their minds they are right as they are bailiffs and can do whatever they choose. The owner is ultimately responsible for all their employee's actions including Lies, Mistruths, Half Truths. They also purchase vehicles from auctions and sell them so they do have a Vested interest in marking them up.

It is a very wise decision not to purchase from this business and despite them being in business for years means nothing. So were many of the Crooked banks and bankers until the truth caught up with them. That is why their South Surrey location closed as people became wise to them and the word spread. In a smaller market, dishonest businesses end up shutting down as they can only screw so many before the word is out. 
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#2 REBUTTAL Owner of company

Facts

AUTHOR: Repo.com - (Canada)

Accurate Effective Bailiffs has been in business and held a bailiff license since 1976, and Burnaby Repo.com holds a Vehicle Sales
Authority license both of which are in good standing. In addition, Both Accurate Effective Bailiffs and Burnaby Repo.com maintain an A+ rating with the Better Business Bureau.

Accurate Effective Bailiffs handles many seizures every month and remarket them with Repo.com, our sales centre. Our vehicles come with Carproof Verified Vehicle history reports, listing reports, and 30 day warranty provided by Industrial Alliance Group who carry assets in excess of $66 billion dollars (they are not a small company as the writer suggests). Our passenger vehicles also come with Money Back Satisfaction Guarantee return policy.

These accusations are defamatory, 100% false, and completely without basis unlike a car dealer we have no vested interest in making assets look more appealing as we are simply remarketing the vehicles. We sell the assets in their existing condition, and point out any deficiencies prior to someone coming down to look at the vehicles. We also provide a minimum of 20 pictures on all the assets which are available 24/7 at www.repo.com along with the VIN numbers if potential purchasers would like to run their own vehicle history searches.

We find it odd that the writer mentions Mr. Naylor by name, since Mr. Naylor has not been active in the day-to-day operations of the business for a number of years therefore none of our customers would have had any personal dealings with him. When he was here on a daily basis he was overseeing the bailiff business therefore if the writer had any dealings with Mr. Naylor on a
business basis it would likely be with regards to a bailiff matter. Due to the nature of the seizure business, we often see people during trying times in their lives however we always do our best to make things as easy and cost effective for all parties. If this relates to a bailiff matter we encourage the writer to contact Accurate Effective Bailiffs and we will be happy to assist in
resolving the issue.

If this relates to a purchase with our sales centre Repo.com, we would like to note that we pride ourselves on our customer service and we have customer satisfaction, 30 day warranty, and money back guarantee policies all in place to make sure our customers are fully satisfied with our services.  Since the writer has neglected to leave a name or contact information we are
unable to contact them and have the issue taken care of. We encourage the writer to contact one of our managers at Repo.com if they have purchased a vehicle they are dissatisfied with so we can address it and resolve it immediately.
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