• Report: #1009075

Complaint Review: Rocking D Ranch

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  • Submitted: Tue, February 05, 2013
  • Updated: Mon, February 11, 2013

  • Reported By: Turkeyhollowranch — Taylor ridge Illinois United States of America
Rocking D Ranch
725 perch cove court, middleville, MI Internet United States of America

Rocking D Ranch Dwaine Reynolds Misled Internet, Internet

*Author of original report: Facts regarding delivery of tazz

*REBUTTAL Owner of company: Tazz

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Bought horse named tazz from Dwayne Reynolds after viewing the horse on rockingdranch web site and having a number of phone conversations with Dwayne where he assured me their we're no bad issues with the horse. As part of the purchase contract dwayne had to deliver the horse to my place. He delivers tazz and horse is having problems breathing. Dwayne assures me horse will be ok and if need be call a vet. I called vet and ends up tazz has Strangles I call Dwayne and ask him what could he do. Take horse back or pay vet bill? He tells me my problem it is obvious Dwayne can not be trusted and I have turned this matter over to my attorney

This report was posted on Ripoff Report on 02/05/2013 08:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/Rocking-D-Ranch/internet/Rocking-D-Ranch-Dwaine-Reynolds-Misled-Internet-Internet-1009075. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Author of original report

Facts regarding delivery of tazz

AUTHOR: Turkeyhollowranch - (United States of America)

Dwayne delivered tazz as per contract. Tazz was having trouble breathing when Dwayne took him out of his trailer. How could my farm had anything to do with tazz getting strangles in Dwayne's trailer ? I wonder how many other horses of Dwayne's have been exposed to or have strangles ? I have bought a number of horses over the years and own 5. I have decided to drop this and move on but I would never buy another horse from this horse trader !
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#2 REBUTTAL Owner of company

Tazz

AUTHOR: Rocking d ranch - (United States of America)

Tazz was not sick when he left our ranch he was examined by a vet the week before he left and had new coggins pulled. I delivered Tazz to a muddy wet pasture but we all the that with this weather 50 degrees one day 14 two days latter. Customers should take the time to read our web site sales agreement as it is all addressed there. As for this customer I am sorry but horse and people can be fine one day and sick the next it happens I am sorry but it is nothing to cry about. Hear is our policy posted on our web site. If you take the time to read it you will see it does address should a horse become sick once it leaves out property. I underlined the section for you.


We offer all customers, at their own expense, the right to have a pre- purchase vet exam on all horses we sell. The pre-purchase vet exam must be done before you take possession of the horse. If you want to haul the horse to your own vet you my do so, however, we will not take a return on the horse as you have taken possession of the horse before the pre- purchase vet exam .  If you need we can transport the horse to your vet for you. We charge $1.25 per mile to your vets office. Transport charge must be paid in cash before we will transport the horse. Your vet is always welcome to come to our place and do a pre-purchase vet exam.  Contact us for some vet names in our area if you like. 

We represent all horses to be healthy and sound to the best of our knowledge. We do not list horses sale that we know to have health or soundness problems. If the horse does not have papers than the age is an estimated only there are no guarantees on age.   As horses are animals there may have conditions not present to us at time of sales for these reasons all horse are adopted/sold  as is.      

 Once you take possession of the horse, you are reasonable for the horse 100%. On horses that are sold and waiting to be picked up by trucking or the customers. Should something happen to the horse befor it leaves our place we will refund your Adoption fee on that horse.
 
If you are new to horses, we recommend that you have a certified trainer work with you and the horse. It is also agreed that exclusive venue of all actions between buyer/seller shall be in Barry County, Michigan.

 Drugs, Sedatives, Medications etc. 
 Unfortunately, the horse industry is filled with all kinds of people.  Each specific area related to horses has endured its share of bad press including the racing circuit, the show circuit and even specific breeders accused of unethical or inhumane training methods.  We avoid this arena entirely. Our horses are all handled in the most natural manner possible.  We do not use any training devices other than a saddle and bridle.  We do not use weighted shoes, bands, chemicals, chains or any other alternative training items.   None of our horses have ever been subjected to any questionable training techniques or methods by us.  We do not use any drugs, sedatives or any medications on any horse that is for sale that are made to calm or quite the horse. These are practices that no reputable horse professional would be engaged in under any circumstances. Our horse are how they are when you watch the videos or come to ride them. There is no secrets to our training, our horses are handled with kind but firm hands and the horse respect us thus they are well behaved animals. 

    1.       The horse is sold/ adpoted  as is no implied guarantees or warranty and all tranactions  are Final.
 
Horses are not like vehicles, they have a mind of  their own.  They are thinking, living, active beings that react differently to various surroundings & situations. As animals they can damage there self's at any time, a horse can be fine one day lame the next or even die, For these reasons as horse are an expensive item just like your home and vehicles we recommend that you look into insurance on your horse so that you do not suffer a loss should something unforeseeable happen to your new horse. We encourage new horse owners to take the time to learn about these beautiful animals and their gentle forgiving nature Horses are herd animals by nature and were not designed to live their lives separate from other animals or other horses. Their positive mental health is dependent upon their companionship with other animals We highly recommend that horses be stabled or pastured where there are other horses or have continued companionship such as a goat, lamb or other herd animal.  There is no such thing as a perfect horse, although we all strive to own one.  Horses have issues and imperfections just like us. All horse buyers are responsible for understanding their own riding skills, abilities and limitations.  When buying a horse, be honest with yourself and realistic in your expectations. Be patient, allow your horse time to settle in to their new home and with a new owner.  This will pay off in the end and allow you to foster a positive relationship & great experience with your horse.


Once the horse is sold we do not  Provide Refunds  Horses are living, breathing independent thinking animals, these are not toys or items that you buy at walmart that can be exchanged back and forth or shipped back across the country if the buyer is not happy.  Once you purchase a horse and the horse leaves our property, you own that horse from that moment forward.  We do not view our horses as "merchandise" that can be returned, exchanged or rejected at a later date.  Once a horse is purchased and leaves our property, we cannot be responsible for the horses actions, behavior or health.  Horses are like you and I in that they may get a cold , shipping fever/ strangles do to going to a new horse and from being shipped to customers.  When our horse are sold they are taken to a vet for a clean bill of  health and new coggins to ship across state lines.  If  the horse comes down with a symptoms of  a cold, cough etc. and you can not put the horse on antibodies your self we suggest you have a vet come look at the horse for you.   We cannot guarantee any horse for any particular purpose or a horse's suitability for a particular rider.  It is impossible for the seller to know the buyers skill level, abilities, knowledge of horses, or to know the circumstances and conditions in which the rider will place themselves and their horse in during any particular ride or event.  Our horses mean too much to us to lend them out on trials which most often has negative consequences for the horse who is placed in an unpredictable situation with handlers completely different from ourselves.  If you would like to ride and enjoy the horse as we do, you will have to make the purchase and take full responsibility for the horses care, future and any riding issues that may develop.

WHEN YOU GET YOUR HORSE HOME: 

We feel very strongly that a new horse owner should take full responsibility for their new horse.  Horses are living, breathing creatures that are to be respected and valued.  We do our best to assist all buyers in purchasing the horse that is best suited for their skill level and intended use.  However, customers are not always forthcoming or realistic as to their own riding abilities which could cause issues with a newly purchased horse.  We highly recommend that buyers seek professional training with their horse and lessons in order to develop the necessary skills to ride safely.   If the buyer is ever uncomfortable getting on there horse, they should seek immediate professional horse training or place the horse for sale to avoid placing themselves in a dangerous situation.   Horses are unique in that they are animals with individual personalities, we ask all buyers to be patient with their new horse, allow the horse to settle in, get to know their new owner and treat the horse with kindness and respect.  If you are having issues, please contact us immediately and we will do our best to advise you as to the best course of action based on the scenario. 


 
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