- Report: #870399
Report - Rebuttal - Arbitrate
Complaint Review: SAFE WHOLESALE.COM
SAFE WHOLESALE.COMInternet United States of America
SAFE WHOLESALE.COM TIM MURPHY-708-669-1237. DID NOT SEND WHAT I ORDERED; WOULD NOT RETURN MY CALLS FOR 3 DAYS; FLAT OUT LIED TO ME WHEN I DID GET TO TALK TO HIM, Internet
*Author of original report: CORRECT E-MAIL IS saferwholesale.com
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I did this on 4/16/2012 and 4/17/2012 leaving multiple verbal messages at 708-669-1237. I also called the customer service number@866-606-3991 who said that I needed to talk to TIM MURPHY. I finally get a response in which tim murphy explains over the phone that the recliner I ordered on 3-27-12 was not availiable and he could send me an e-mail of comparable recliners that I could chose from--he called it "upgrade to".
saferwholesale.com has had MY MONEY for 21 DAYS. [continued below]....
I called his number 4-18-2012 and asked to speak to his supervisor due to the above. ASHLEY COLEMAN answered the phone and said he did NOT have a supervisor;then I asked the name of his supervisor and she stated it was through customer service. When I refused to accepted this and insisted she let me speak to his supervisor and threatened legal action; did she finally let me speak to Tim Murphy. I told him I did not want to argue--I just wanted my money put back into my bank account--"100% of it"--I said. He ignored me and said "did you get my e-mail?".
I said 'no' I did not. He started to say somethiing about "our policy for returning money". I interrupted him and told him--"you did not have what I ordered; I want ALL of my money back ,TODAY,in my bank account. He wanted too discuss--I insisted upon 100% money returned. tim murphy finally agreed to this but stated "it will take 3-5 business days to get returned to your account"; now, will you not put any legal action on me(company)?
I said I'll be waiting for my money in my bank account--then we can talk about that!!! 20 days I waited for a product and /or communication that they did NOT even have what I ordered!!
This report was posted on Ripoff Report on 04/18/2012 10:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/SAFE-WHOLESALECOM/internet/SAFE-WHOLESALECOM-TIM-MURPHY-708-669-1237-DID-NOT-SEND-WHAT-I-ORDERED-WOULD-NOT-RETURN-870399. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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