- Report: #1073209
Report - Rebuttal - Arbitrate
Complaint Review: SALESFORCE.COM
SALESFORCE.COMThe Landmark @ One Market Street, Suite 300, San F SAN FRANCISCO, California USA
SALESFORCE.COM SALESFORCE INC. salesforce - sales scam SAN FRANCISCO California
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Problem Date: we start trial (Sales Cloud - Professional edition) on April 8, on april 15 the covert this trial on a 2 years agreements, with a monthly fee of $88.46, i never used the system, never was able to enter any information, was to complicated for me, the sale person told me that was only a trial, and if i was not happy with the system i was able to cancel, i tried to cancel as soon the email was received, i email many times the sale person, and customer services and they said they can no cancel and that i have to paid the 2 years agreement.
Now the sent me a invoice that i have to paid in full the 2 years for $2,123.04 , this is a scam, i have sent many email, requesting the cancelation, and i never have and answer from they, it seems they don't care for customers, just the payments.
The salesperson is on canada, he said i can't cancel, that i have to paid for the full two years, this is not fair, this is a fraud, how i going to paid $2,123.04 for a system that i never used, they can verify on their system that i never enter any information, was too complicated for use, and also the customer service is a headache,
each time you call the make you wait, and each person tell you different history, it look to me they are passing the problem within them, and not getting solution for customers, just trying to get the money from them, I DONT RECOMMEND ANY ONE, THIS FRAUD, THIS IS A SCAM.
This report was posted on Ripoff Report on 08/05/2013 01:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/SALESFORCECOM/SAN-FRANCISCO-California-94105/SALESFORCECOM-SALESFORCE-INC-salesforce-sales-scam-SAN-FRANCISCO-California-1073209. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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