- Report: #884882
Report - Rebuttal - Arbitrate
Complaint Review: SKW Central or Tax Lien Tutor REVIEW: SKW Central / Tax Lien Tutor Commitment to Customer Satisfaction. Value their customers above anything else,
SKW Central or Tax Lien Tutor REVIEW: SKW Central / Tax Lien Tutor Commitment to Customer Satisfaction. Value their customers above anything else,125 E. Main St., Ste. 311 American Fork, Utah United States of America
SKW Central or Tax Lien Tutor REVIEW: SKW Central / Tax Lien Tutor Commitment to Customer Satisfaction. Value their customers above anything else, confident in their product training and investment opportunities, regularly improving the value of investments for their students. SKW Central receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. Their 100% customer satisfaction lets customers feel confident and secure when they choose SKW Central. Ripoff Report Verified Business
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SPECIAL UPDATE: September 10 2012: SKW Central remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. SKW Central is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.
To date, SKW Central has made good faith efforts to resolve all complaints reported on Ripoff Report. Based on our experience, the member business has proven to be among the top members of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business.
Over time and since becoming a member, SKW Central has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever SKW Central remains committed to improving customer satisfaction.
Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.
Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!
*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at email@example.com
SKW Central joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.
Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.
When a company or individual becomes a member of Ripoff Report Corporate Business Remediation and Customer Satisfaction Program, they must make a commitment to us in writing to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our CAP program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). Making things right can mean lots of different things to different people, but our point is thisby working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our CAP members are doing everything they can to treat customers fairly and to increase their customer satisfaction.
ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM BAD BUSINESSES.
By Ed Magedson - Founder, Rip-off Report
SKW Central approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Rip-off Report.
As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, .. whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at SKW Central did just that.
SKW Central has gone through great lengths to make sure they try and resolve any and all customer issues. SKW Central has joined the Corporate Advocacy Program because they want customers to know they will resolve any and all customer issues. They never want their customers to feel like they werent taken care off. SKW Central stated We obsess about customer satisfaction and success. Our customers really are the #1 asset in our company. We love working for our customers.
SKW Central CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS
SKW Central is an education plus asset company. Not only do we teach our students how to successfully invest in tax liens, we also go out and buy them. We don't know of anyone else in our industry who provides better training and better investment options for the novice investor or expert investor. Our entire business is built and run for our customers we continue to listen to our students and improve the entire experience.
WHY SKW CENTRAL IS BETTER THAN THEIR COMPEDITORS
Company executives state that SKW Central genuinely cares about the happiness of their customers. They recognize and reward a couple employees every month for exemplifying "The Customer is the Greatest Asset". Every decision in the company is based on this idea. They have many people visiting their website every day joining the ever-growing group of new real estate investors. Executives also state that they are 100% dedicated to helping each customer not only learn how to invest, but to actually invest in an asset.
SKW Central / Statements from the owner.
My name is Sean Keegan Walker and I am an owner of SKW Central. I would like to thank you for taking the time to review SKW Central. SKW Central provides real estate investment training specific to the tax lien industry. Come visit us online, learn from our many training videos, articles, webinars, etc. Then, start investing in Tax Liens! When you buy directly from us, you buy at below market value. Call us to experience exceptional training and opportunity.
ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH .
As stated above, SKW Central is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience with their business.
After speaking with the management at SKW Central and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give SKW Central a positive Rating. SKW Central made efforts to ensure that all customers were satisfied and Sean Keegan Walker assured Rip-off Report that the business has an improved business model that features customer satisfaction as the top priority.
Sean Keegan Walker, an owner of SKW Central, stated We carefully consider all customer complaints as constructive criticism and use them as tools to improve our customer service upon. Our customers are the face of our business and their satisfaction is of the utmost importance. We value our customers above all else, and look forward to continually improving so that their experiences with SKW Central remain strong, consistent and positive.
STATED IMPROVEMENTS FROM SKW CENTRAL.
Theyre new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. SKW Central is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.
At SKW Central we offer a 100% customer satisfaction guarantee. We're confident we can make anyone happy.
WHAT TO LOOK OUT FOR IN THIS INDUSTRY
Competitors in this same industry offer tons of outdated books, cd's, manuals, cases and more. They expect to quickly sell a heavy package for thousands of dollars and hope to never talk to that person again. Nobody offers better, current training AND investments assets below market value. It's very common for someone to purchase a competitor's training package only to feel overwhelmed and need more and more training they never feel confident in taking the next step.
*Any consumer not receiving satisfaction from a member of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com
This kind of dedication to customer service means that SKW Central will do whatever it takes to make sure their customers are properly taken care off.
In the future, if anyone has any complaints or concerns with SKW Central, you are invited to contact them directly via email: firstname.lastname@example.org (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the companys response and to insure customer satisfaction). You can call SKW Central directly at 877-484-8012, and ask for Derek Woodward, Customer Service Director.
As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with SKW Central or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Rip-off Reports Corporate Advocacy Program.. please contact us. EDitor@ripoffreport.com
..Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.
Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Rip-off Report is chartering in new territory, working to make a change for both consumers and businesses alike.
Consumers can feel confident and secure when doing business with SKW Central.
Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,. And about KW Central (Tax Lien Tutor) (property direct) Commitment to Excellence and Consumer Satisfaction. ....
Consumers should feel confident and secure when doing business with any member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.
..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
..by consumers, for consumers
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This report was posted on Ripoff Report on 05/18/2012 07:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/SKW-Central-or-Tax-Lien-Tutor-REVIEW-SKW-Central-Tax-Lien-Tutor-Commitment-to-Customer-Satisfaction-Value-their-customers-above-anything-else/American-Fork-Utah-84003/SKW-Central-or-Tax-Lien-Tutor-REVIEW-SKW-Central-Tax-Lien-Tutor-Commitment-to-Customer-884882. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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