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Report: #1086833

Complaint Review: SPK*SPOKEO - Pasadena California

  • Submitted:
  • Updated:
  • Reported By: chaddeweese — northport Alabama
  • Author Not Confirmed What's this?
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  • SPK*SPOKEO 556 S. Fair Oaks Ave. Suite #101-179 Pasadena, California USA

SPK*SPOKEO 1-800-699-4264 this is the phone # for the bank account thieves!! I HAVE NEVER BEEN TO THIS SITE, NOR SIGNED UP FOR THIS, AND STILL SOME HOW THEY GOT IN MY ACCOUNT! Pasadena California

*Consumer Comment: Lies an cheats Spokeo

*Consumer Comment: Help me understand

*REBUTTAL Owner of company: Spokeo Customer Support

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I have never used or been to this website and they still somehow got my account info and stole money for 2 months now!  I demand my money back! This just shows how the internet helps theives! 

This report was posted on Ripoff Report on 09/24/2013 01:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/spkspokeo/pasadena-california/spkspokeo-1-800-699-4264-this-is-the-phone-for-the-bank-account-thieves-i-have-neve-1086833. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#3 Consumer Comment

Lies an cheats Spokeo

AUTHOR: VERY AGGRO - ()

POSTED: Sunday, December 28, 2014

Your company is a cheating lieing bunch of thieves, no doubt about it. I've cancelled my card so you scum can't take any more money like the thieving scum you are. South Australian Victim of Your Scamming!

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#2 Consumer Comment

Help me understand

AUTHOR: Bounce24 - ()

POSTED: Tuesday, July 01, 2014

Dear Biz Shark,

Can you please explain to me why 99% of the feedback I've read about your company has been negative ?  Every review that I've read basically says, "my card was charged & I never signed up for this site".  I've also seen on serveral reviews that another company called Spokeo piggy backs on this scam & has there own separate charge.  My Debit card was not stolen or lost & I NEVER used/signed up for your site, but yet I was charged.  I recently spoke to someone at Biz Shark & was told that they could not cancel my account because the email address you had was different than my real one.  Even though you had my last 4 digits of my account # & my name.  So you mean to tell me that you refuse to cancel my account because of the only thing that could be made up ?  You had my account #, and name - those can't change & go hand in hand, but a email addy ?? Come on !!! - Then when I told your agent that I would cancel my debit card he said " NO, you don't have to do that , we can take care of this, just have your bank call us.  REALLY ???? How come you don't have a more secure payment site ?  Especially if these FAKE charges constantley pop up ??   ANY LEGITIMATE  Business would not put up with thesee problems for a day,  You are praying on people who don't check there checking account statements.  I will be filling a complaint with the Attorney General, & I will be aggressive on social media.  I look forward to your response, & please be accurate.

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#1 REBUTTAL Owner of company

Spokeo Customer Support

AUTHOR: Spokeo - ()

POSTED: Tuesday, September 24, 2013

Dear Chaddeweese,

We are very sorry that you have been inconvenienced and are aware of the potential dangers at stake when processing online credit and debit transactions.

At Spokeo, we make sure that unauthorized payment submissions are minimized by employing a multi-step payment process. To prevent unauthorized subscribers, customers are required to enter their personal email address (which serves as the customer's login) and select the appropriate subscription package (3-month, 6-month, and 12-month). Lastly, the customer is asked to enter their credit information, including the 3-digit CVS code (only the cardholder has this information) and check a box indicating that they are aware of our terms, subscription costs and plan specifications. As we do require the CVS code, unauthorized charges generally can only be possible if the card has been physically stolen.

Please contact our support team with mention of this complaint, and our representatives will be happy to resolve any issues you may have.

Sincerely,

Spokeo

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