• Report: #976156

Complaint Review: SalesForce CRM

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  • Submitted: Fri, November 30, 2012
  • Updated: Fri, November 30, 2012

  • Reported By: Grace — Phoenix Arizona United States of America
SalesForce CRM
Internet United States of America

SalesForce CRM Salesforce No Software Impossible, EXPENSIVE, unprofessional, unorganized, terrible customer service, under-staffed? Internet

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Salesforce CRM is near impossible to work with. My company has invested thousands of dollars in this platform, and it has been nothing but a nightmare! I can NEVER get ahold of my account executive, and when I do get in touch with him, he can never actually answer my questions. However, technical support is only available at an additional cost, so I have to wait for my "account executive" to research, find and answer and get back to me. My team is stuck for days sometimes waiting on an answer from Salesforce.

This company is a JOKE! For a "big name brand" they are very unorganized, and their reps are not trained well.

Limelight CRM is a MUCH better platform and (even being a small "mom & pop shop") their support is always available.


This report was posted on Ripoff Report on 11/30/2012 01:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/SalesForce-CRM/internet/SalesForce-CRM-Salesforce-No-Software-Impossible-EXPENSIVE-unprofessional-unorganized-976156. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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