Sears Home Services- Home Warranty Service Sears Home ServicesHome Warranty Plan RIP OFF NAPLES Nationwide

SEAR hOME WARRANTY IS A BIG RIP OFF. My hot water heater caught fire and melted around a heating element. I called Sear to make appointment to get the HWH repaired/ replaced. We have the best whole house plan they offer for $54.99 a month. It takes several days to show up. The plumber looks at the HWh and then starts to leave. I asked when he intended to replace the HWH. He reply was several days and Sears had to review the claim.

I called Sears and stated that waiting a week to replace a simple HWH was unacceptable. The supervisor told me I could hire a licensed plumber and have the unit replaced and submit the invoice for payment. So we did in order to get hot water. We submitted th eclaim and after 2 months and quite a few phone calls, Sears denied the claim. They refused to even pay just for the HWH. So now I am out $25 for the HWH and $350 for the plumber after I did what they told me to do.

SEAR HOME WARRANTY IS A BIG RIP OFF. They only do what they makes them money. Now get this, they would not close my account until I made two more monthly payments for $54.99 a month. I am waitng until next month when the payments stop. They say if you get anything repaired you must keep paying until you pay for the repair. They are loan sharks, not a home warranty. It's a real shake down system they operate with your money. Once you get in you can't get out unitl they tell you.

SEARS IS A RIP OFF- they steal your money and do do the work!