• Report: #648119

Complaint Review: Simon Bondar/ Imperial-Industries

  • Submitted: Wed, October 06, 2010
  • Updated: Wed, October 06, 2010

  • Reported By: Miss Delia Ross — Springfield Missouri United States of America
Simon Bondar/ Imperial-Industries
Internet United States of America

Simon Bondar/ Imperial-Industries Pixelghetto.com UK Web Designer (Formally PixelGhetto.Com) Took $800.00 deposit on web design work, made multiple excuses, and never rendered websites- Internet

*REBUTTAL Owner of company: This is completely untrue.

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Paid Simon Bondar $800.00 to complete my official website, which was to include a myspace design, youtube and twitter design matching my official website (4 sites total), in the 6-8 weeks agreed upon.

Mr. Bondar made several excuses as to being "sick" and not being able to complete the website. Several emails was sent to him as to how I wanted the website to look in which he would always reply with reasons he could not change the website.

I entrusted Mr. Bondar to do the work because I've seen his other websites and they are excellent. He wanted me to "launch" my website before it was even completed. When I wrote him and told him I was unhappy with the progress he then wanted to charge me even more money to complete the sites (which was agreed to take 6-8 weeks and over 5 months had passed).

Mr. Bondar continued to send me negative emails claiming he could "not be touched" since he lived in the UK and I lived in the U.S. When an official letter from the law offices of Dubail Judge was sent to him via email correspondence, he continued to act as it was a "joke" (which he exclaimed).

Simon Bondar has been an absolute nightmare to work with. Not only did he steal money from me, he continues to make derogatory comments about the entire agreement.

In summary, money was paid to Mr. Bondar for services never rendered. That is Internet fraud. A report has been filed to The Internet Crime Complaint Center (IC3), along with official documentation from the entire process. The International Better Business Bureau (BBB) has also been contacted.

This report was posted on Ripoff Report on 10/06/2010 11:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/Simon-Bondar-Imperial-Industries/internet/Simon-Bondar-Imperial-Industries-Pixelghettocom-UK-Web-Designer-Formally-PixelGhettoCo-648119. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 REBUTTAL Owner of company

This is completely untrue.

AUTHOR: Simon Bondar - (United Kingdom)

First off, Delia Ross paid me a $400 deposit and retainer for her website...not $800.

I started the discussion with Delia Ross regarding her website, the design and the fucntionality of it all. I designed it in Photoshop as a mock-up/concept, which she liked and agreed to being built. I built it for her to the design. 

I awaited her website's content and put it in as instructed. Then radio silence happened...the site was launched with the content she had give me. 

All of sudden there were problems with the website, she woudnt say what exactly. I gave her every chance and opportunity to rectify these problems. 

She even came to the UK, to Liverpool near where I live...I even picked her up from the airport as a favour. She could have spoken to me regarding the website and it's problems, face to face at the computer with the site open on it. She did not. I tried several times to have a sit down face-to-face with her. She refused. 

She had every chance and opportunity to rectify the percieved problems with her website. She flat out refused, wouldnt tell me what was wrong.

I have the website's files on disc. It was launched on her domain. At no point did I "steal her money". She paid me for a service, I provided that service to her. Offered several times to rectify any problems she had. She refused. Demanded a refund for work done. 

The I had abusive and threatening emails from her constantly. 

I recieved a badly worded and spelt "legal letter" from someone claiming to be a lawyers office. It did not read anything like it was approaching legal. I was given 2 weeks to respond to this letter, I did not. Nothing else happened...ever. I have never been contacted by "The Internet Crime Complaint Center (IC3)" or "The International Better Business Bureau (BBB)".

She was an utter nightmare to deal with and made my life a misery with constant emails and threats and accusations. I'm fed up of seeing my name on this and not being able to have my say. So I am now, almost 6 years after the fact. I am now retired from web design, and hope if anyone Google's my name they're read both sides of the story. 

To this day I have her website backed up, and I could put it online or even give her a copy. She didn't want any of it, and preferred to rant like a mad woman about the whole situation...to this day.

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