• Report: #1020699

Complaint Review: Source One Network Solutions LLC

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  • Submitted: Tue, February 26, 2013
  • Updated: Wed, February 27, 2013

  • Reported By: Fool_Apparent! — Vancouver Washington USA
Source One Network Solutions LLC
P.O. Box 5343 Madison, Wisconsin United States of America

Source One Network Solutions LLC Source One Network Solutions doesn't pay their Sub-Contractors Madison, Wisconsin

*Author of original report: More Obfuscation & Underpayments

*REBUTTAL Owner of company: Payment Make

*Consumer Suggestion: Source One Network Solutions 2/27/2013

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Tammy Krueger from Source One Network Solutions LLC called us on 8/10/12 with an emergency service call at a Golf Galaxy in a local mall (it was almost 4:30 on a Friday afternoon.)  We agreed to the call for emergency rates and dispatched a technician immediately.  We were to diagnose & repair a downed T1 circuit.  Our technician arrived on site and fixed the issue by reinstalling the T1 at the demarc within a very short time on site.

On 8/13/12 we followed the companies instructions for on-line billing through their web portal.  

On the morning of 8/17/12 we were offered and accepted a job at a local Dick's Sporting Goods.  We accepted it and scheduled it for later in the same day.  The job ended up taking several visits to get all of the issues addressed including installing some new cat 6 cabling that was added to the job after we started it.

Upon the jobs completion on 8/28/12 we again submitted our invoice through the on line portal.  

We have made numerous calls, sent many e-mails & letters trying to collect on these two invoices and have as of 2/26/13 been unsuccessful.  As of January a woman in A/P there claimed to be trying to get us paid but, we haven't been paid yet and I suspect that was just another of their scams.  

If you decide to take work from them I'd recommend getting paid up front or just telling them you will do it & never showing up, because they probably aren't going to bother paying you anyway...

This report was posted on Ripoff Report on 02/26/2013 05:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Source-One-Network-Solutions-LLC/Madison-Wisconsin-53705/Source-One-Network-Solutions-LLC-Source-One-Network-Solutions-doesnt-pay-their-Sub-Contr-1020699. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 1Employee/Owner
Updates & Rebuttals

#1 Author of original report

More Obfuscation & Underpayments

AUTHOR: Fool_Apparent! - ()

We received a partial payment on 4/15/13.  $150 towards the Golf Galaxy invoice which was submited on 8/13/2012 by the way.  Also on that check was $568.95 for the Dick's Sporting Goods job invoice which was submitted on 8/28/2012.  The balance due of $694.41 remains open & due.

Your indication that payments were made is misleading.  Payment was slightly more than half of what is due.  Your multiple questions marks seem to indicate you believe you've paid this timely & are surprised at the posting.  It took nearly 8 months for us to get half of our money.  

 

There are unfortunately a lot of National Accounts that prey on the small local service providers like us & never pay or only pay small portions of what was agreed to.  If your company isn't yet another of those we'd love it if you could get us the complete payment & offer a solution to not allow this issue to arise again.

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#2 REBUTTAL Owner of company

Payment Make

AUTHOR: Jack - ()

 System Payments below! ????

  America's Phone Guys   PO Box 873279 Vancouver, WA 98687 Email Agency S-49575   3029 DIC S20288 8/14/2012 $150.00 3658 10/9/2012
  S-49923   0675 DIC S20321 8/29/2012 $568.95 3658 10/9/2012
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#3 Consumer Suggestion

Source One Network Solutions 2/27/2013

AUTHOR: ZWallace - (United States of America)

 I can assist you in collecting the money that is rightfully owed to your company from Source One Network Solutions, and anyone else in business that has failed to pay. "Google" Thrive Collection Services in Vancouver, WA for my contact information. Ask for Zack Wallace and best regards...
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